Mountain Laurel Resort

i use to work here back in 80s-90s early 2000s and i stopped buy today (5-11-24) and it is no longer open to pubic it is run down like hell just junk and trash all over even a snack machine with snacks still in it lays in back parking lot area.. just so sad to see it.. avoid the area... even potholes on road leading in to hotel

It was good for me and my family and friends to come visit I do enjoy the stay and plan on coming back

Huge potholes everywhere! Our bathroom toilet was disgusting and not cleaned! No heat or hot water in the room. We had to use a space heater. No tv or WiFi. No bar or restaurant open like it shows on the website. No spa. No horses. Junk outside everywhere! Hotel had a security guard that sat at the lobby desk with an assault rifle which was pretty odd. This place is horrible! DO NOT WASTE YOUR MONEY!!! Nothing like the pictures on the website!!

Stay there with a group. First thing that we noticed was how dirty the floors were. And then noticed it was no TV. Front desk said they had them removed for a prior group? The mattress had mold on it, the pictures will tell the rest.

This property was abandoned. You should delete them from your website. I was attending an event that I paid for and I made this reservation months ago. I had to scramble to find other accommodations for me and my guest. This was unacceptable.

This is my second time visiting mountain laurel resort. Booked a room literally last minute, the host were happy to help us out. There is some renovation happening around so it looks a little rough around the edges. But overall it was worth the money I paid for.

STAY AWAY. SCAM!!! This hotel is a dumpster fire. I brought in a group in January. They had not paid a heating bill so they had the heat shut off. They barely got the heat on in time, but it still took a long time for the heat to get started and a lot of my guess slept without heat. The ballroom that they were supposed to arrange was not set up, and also had new heat. Many rooms were still dirty from the previous guests and had no room service in there to change the sheets or clean out the garbages. Management is completely unresponsive and it appears like the owners inexperienced nephew is trying to run the place, very incompetently. Neither me, or any of my guests would stay there even if it was offered for free.

Avoid this bankrupt business at all costs. The website is a generic pastiche unrelated to the actual resort. Facilities are run down, staff is minimal and dispirited, and the management is non-existent.

If anyone approaches you to consider buying a timeshare through this horrible place, run away. The new owners have been in bankruptcy court in Jamaica, NY (for a PA resort) for more than a year and are trying to drag out their thievery as long as possible.

this hotel was awful the ceiling in the hallway was leaking after rain.in our room the shower did not work. screen door was falling out .the bed sheets were missing from under the blankets.the indoor pool was freezing the jacuzzi was moldy and had a hole with dirty water coming out of it. the doors of the public bathrooms did not lock they were broken.
in my friends room brown water came out of the shower and the toilet was broken. the whole place was falling apart.
I rated this hotel one star if I could I would rate it zero. worst stay for me and my friends

Had a very bad experience. This place was not as advertised. None of the amenities like restaurant, bar, spa, golf, etc were functional. There will be no room service. The management did a very poor job of double booking and assigning the same room. Our room was also assigned to another couple and suddenly they barged in 12 am midnight. It was an absolute nightmare. And we couldnt even call the reception as the intercom was not working. On total there might be only 4 staff working in the entire resort. WOULD ABSOLUTELY NOT RECOMMEND THIS PLACE . This was a big scam. If the management wants to rent, they should clearly mention only the available features and not deceive people.

Room was dirty and smelled pretty bad, had to change rooms, and the TV was missing and coffee maker was broke. Terrible experience

Dangerous. Filthy. Under construction. Trash everywhere. We had to leave. Refund needed.

Seems like there is work going on at this property, lobby was beautiful and clean. No food in the building and nothing very close. No safety chains or locks or lighting when the power went out. Kids running around the parking lot and halls a lot and very noisy. The setting is nice but need to do lots of work to restore

We were sent to room iur room and someone was in it. Then they put us in another room that didnt exist then they tried to put us in a handicapped room which indidnt feel comfortable taking. The air conditioner didnt work. They tried putting us in double bed room and i paid for a king bed. We left and had to find another hotel, we did which was 140 dollars more , when we told them they would not reimburse us thebextra money. Also i am having trouble getting my money back soni had to dispute the charges which then deactivated my card now i have to get a new card. DONT GO THERE

The property : there were piles of old beds that you could see from the road, when you walked around the inside of the property there was audible water leaks. The Gym was closed, there was no restaurant onsite there was no Bar onsite. There was no internet in the room that we stayed in, the TV did not work. The tub leaked

They charged us for the Room after Expedia had already charged us, and the charge had processed. This was the worst hotel experience I have every had, and I and my husband go to local hotels to just ' get away" for the weekend.

positives: The King sized bed was comfortable, The A/C worked well. The view of the lake was very pretty. The patio over look from the room was very nice. We reserved a horse back ride at a stable next door, and it was very nice. They are not directly connected to the hotel, but next door.

There was no working elevator. Had to change rooms to accommodate my handicap wife. Then lost oower from a storm. No emergency lighting in the halls. Room could have been better cleaned. And i think there may have been mold on the walls. Would not stay here again.

We went for a weekend get-together my entire extended family we were a pretty large group. From the beginning of the planning stage we were so impressed with the dedication and attentiveness of "Sugey" the GM. He was available via his personal cell whenever we had any questions. he went out of his way to accommodate any requests we had. he personally met us at the FD and waited past mid-night to welcome the guests coming from as far as Canada.
When we entered our 2 bedroom Suite we were literally blown away! the room was HUGE. 2 beautifully decorated bedrooms a huge living area with 2 couches that can pull out as beds. 2 large dining tables. a cozy kitchen. Then we stapped out to the deck (3 decks actually from each room) we were again stunned by the breth-taking view. the well know POCONO Mountains and the stunning lake. just breath-taking.
The FD Receptionist Safwad was super nice. he gave us amaing tips of close by attractions.
The pool was amazingly well kept. the Sauna was so relaxing and clean. We had rented out the Tree-top ballroom for the meals. it was evidently lately redone. it was huge, modern and clean.

The entire weekend was an experience above all expectations.
We can't wait to come back!

Good place

Unfortunately the pictures are deceiving and are nothing like the rooms on property. I planned a get away for my husband’s birthday; recently married and on a budget, I gave this place a shot. Worst decision ever. The staff was rude, slow, and didn’t seem to care that we did not feel safe. I went through hell and back to get a the reservation canceled and my money back. I ended up going to a Marriott (paid more) about 15 miles from here to avoid ruining the weekend plans. I really wish Expedia vetted this establishment bc it should not be listed on their site. You will surely find that you get what you pay for if you take the gamble to try it out.
PS- no amenities were available.

The heart was turned off in my room. I only had a small space heater.