Ona Los Claveles

Hotels
•
Onahotels
8.6 (2679 reviews)
Andorra, 2 , Los Cristianos , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Car hire
Table tennis
Solarium
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great location
Good amenities
Cons:
Minor cleanliness issues
Food quality could vary

Categories

Cleanliness
8.34
Most reviews mention cleanliness positively, but a few have minor complaints.
Service
8.91
Service is consistently praised across multiple reviews for being friendly and helpful.
Location
8.76
The location is frequently described as very good, close but not too crowded.
Room Quality
8.5
Room quality is mentioned positively with comfortable beds and good size.
Amenities
8.64
Amenities like pools and shops are noted positively, though some need updates.
Value for Money
8.49
Value for money is considered good, but some food options were noted as average.
Food and Beverage
8.45
Food quality praised generally, but there were mixed reviews about some offerings.
Overall Experience
8.72
Overall experiences shared are very positive, indicating a satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:32

Property Description

Luxurious Apartments with Pool and Sports Facilities

Modern Amenities and Comfortable Living Spaces

Convenient Location near Beaches and Golf Courses

Experience the ultimate relaxation at Ona Los Claveles with a shared outdoor pool, tennis court, and sun terrace. The air-conditioned apartments feature well-equipped kitchens, cozy living rooms, and private terraces with pool views. Enjoy family-friendly amenities like a children's playground and table tennis table. With Playa los Cristianos and Playa de las Americas beaches nearby, as well as Golf Las Americas just a short drive away, there's no shortage of entertainment options. Book your stay now and discover the perfect blend of comfort and convenience at Ona Los Claveles.

Important information:

There is a weekly cleaning service. Towels and bed linen are provided.

Please note air conditioning is only available in the bedrooms.

Please note that when booking 7 or more apartments , different policies and additional supplements may apply.

Please note that guests under 21 are not allowed to check in without a parent or tutor. The minimum age to stay at the resort is 21 years old. Minors under 21 years of age will be admitted as long as there is someone in the group who is over 21 years of age and takes care of the rest.

Reception times are limited, so please contact the property before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TFS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2679 reviews
Cleanliness: 8.34
Service: 8.91
Location: 8.76
Room Quality: 8.5
Amenities: 8.64
Value for Money: 8.49
Food and Beverage: 8.45
Overall Experience: 8.72
A
Alessio • extended_group • it
10
Mi sono sentito accolto.
Pros:

La comodità delle stanza e la piscina

2026-05-16 • via Nuitee
D
Davide • solo_traveller • it
9
Perfecto para unas vacaciones de playa y piscina
Pros:

La casa era grande. Nos gustó mucho la cocina porque estaba muy bien equipada. La cama y las almohadas son muy cómodas. La piscina está muy limpia. Fácil de aparcar.

Cons:

Estuvimos una semana y sólo entraron a limpiar un día. Estaría bien que limpiarán más veces.

2026-05-16 • via Nuitee
M
Maria Isabella • solo_traveller • it
10
Pros:

Eravamo in 4 e ci siamo trovate dentro un appartamento con 3 bagni, cucina super attrezzata, salotto spazioso, terrazza enorme per prendere il sole (con lettini, pmbrellone e un tavolo), 2 camere da letto grandi e comodissime. Siamo state davvero bene, felici di questa scelta anche per qualità e prezzo. 🔝 🔝 🔝 Sicuramente ci torneremo.

Cons:

Non c'è nulla che non ci sia piaciuto. Anzi, è stato oltre ogni aspettativa.

2026-05-15 • via Nuitee
V
valdimarsson • family_with_children • is
4
2026-05-15 • via Nuitee
K
Kyla • couple • gb
9
Pros:

Very clean and spacious, the views from our balcony were beautiful! The apartment had modern decor and was packed with extra pillows, blankets, cups, cutlery, utensils etc. The location was perfect nice and quite but close distance to everything.

2026-05-15 • via Nuitee
F
Francesca • couple • gb
8
2026-05-15 • via Nuitee
M
MariusLFC • solo_traveller • ro
8
Locatie ok, zona linistita, raport calitate, pret si dotări foarte bun
Pros:

-amplasamentul desi este foarte central si aproape de plajă zona este foarte liniștita
-aproape de statia de bus, ma interesat in mod expres acest lucru
-piscina
--camera de bagage si dusurile de curtoazie.Aveam 5 ore până la avion si am putut lăsa bagajele dupa checkout caree se face la ora 10:00.Deasemenea dupa ce am revenit am facut un dus si m-am putut schimba inainte de a merge cu bus ul la aeroport

Cons:

- camerele studio au terasa comuna si nu au ferestre.Singura sursa de lumina sunt geamurile glisante din sticlă securizata de la usa de acces.Aceste geamuri sunt completate de usi din aluminiu cu jaluzele orizontale.Ambele au incuietori si se foloseste aceeasi cheie.Pt ca sa aerisesti camera trebuie lasate larg deschise neexistand ferestre.Pentru cei care is doresc mai multa intimitate ar putea fi un inconvenient deoarece aceeasi terasă este comună cu camera vecina.
-antifonarea este destul de slabă, conteaza si ce vecini ai altfel posibil locatia sa nu fie o oaza de liniște.Se cam aude orice conversate de pe terasa inauntru chiar si cu geamurile glisante inchise.Eu m-am odihnit bine deoarece seara a fost liniste dar aici depinde si de ceilati oaspeti.Patul, salteaua a fost foarte confortabila.
-destul de cald in camera aproximativ cu 4C peste temperatura de afara 27C la inceputul lunii mai, ,am folosit AC ul si a fost eficient dar pt.cine nu este obisnuit sa doarma cu aerul conditionat pornit si nu tolereaza temperaturi peste 25C poate fi obositor.
-accesul in camera se face pe o scara exterioara in spirala,pt.persoanele in varsta sau cu mobilitate redusa poate fi un impediment

2026-05-15 • via Nuitee
E
Emily • couple • gb
10
Excellent highly recommended
Pros:

Everything you need … air con in bedroom is a bonus.. staff were friendly and accommodating very clean modern ( better than pics in all rooms we have used) this was our second stay and would definitely stay again

Cons:

Nothing … although shame cafe was closed but shop close by

2026-05-14 • via Nuitee
E
Emily • couple • gb
10
2026-05-14 • via Nuitee
A
Addicott • solo_traveller • gb
10
Amazing Place
Pros:

Amazing place. Rooms are beautiful and clean. The staff are amazing especially Pete & Stacy.
Can't wait to come back again.

Cons:

Nothing

2026-05-13 • via Nuitee
L
liliana • solo_traveller • it
10
Excelente
Pros:

Me gusta el servicio y la comodidad

Cons:

No tengo nada

2026-05-13 • via Nuitee
F
Filip • solo_traveller • ie
5
Clean but that's about it....
Pros:

Clean room and spacious

Cons:

Facilities
Bar never open
Restaurant never open
Far from everything and uphill

2026-05-13 • via Nuitee
V
Victoria • extended_group • es
10
2026-05-13 • via Nuitee
G
giuseppe • solo_traveller • it
8
2026-05-13 • via Nuitee
C
Cie • solo_traveller • es
10
Estupenda
Pros:

Me gustó todo, menos que no estaba el restaurante abierto como me habían dicho, pero bueno, tampoco me complicó la vida. Me encantó lo muy bien abastecida que está la cocina y la habitación en general. La cama estupenda, bueno los canales de la TV demasiado limitados y tampoco daba la opción de conectar mi cuenta de Netflix en la TV por lo que tuve que usar mi móvil. Esta sería la única queja o aspecto a mejorar, lo único.

Cons:

Los canales muy limitados del TV y que no me pudiera conectar a mi cuenta de Netflix desde el TV

2026-05-13 • via Nuitee
J
John • couple • ie
10
2026-05-12 • via Nuitee
C
Csaba • couple • gb
8
Great value and very clean place.
Pros:

Very clean and well equipped

Cons:

WiFi is terrible. Must be upgraded. If we hadn’t roaming we wouldn’t have been able to get Internet in the apartment.

2026-05-12 • via Nuitee
P
Palmese • solo_traveller • it
10
Pros:

Luogo bello, accogliente, pulito e molto comodo per arrivare al centro

2026-05-12 • via Nuitee
J
jesus maria • solo_traveller • es
10
Vuelvo con ilusión el próximo 17 de mayo
Pros:

Fantástico las chicas de recepción ofreciéndome una habitación mejor por mi discapacidad fisica

Cons:

Todo estuvo genial

2026-05-12 • via Nuitee
C
coral • couple • es
8
2026-05-11 • via Nuitee