Hotel D’Monica

Hotels
8.4 (45 reviews)
Avenida Insurgentes 33 , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Safety deposit box
Tour desk
Packed lunches
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Loud neighbors
Inconsistent water temperature
Hidden extra charges

Categories

Cleanliness
7.85
Guests noted cleanliness but mentioned issues with noise and water temperature affecting overall experience.
Service
8.85
Staff was generally described as friendly, although some guests found communication about policies lacking.
Location
9.35
Repeatedly praised for its excellent proximity to markets and attractions.
Room Quality
7.35
Some rooms were described as dark and outdated, with mentions of discomfort in amenities.
Amenities
8.35
Basic amenities were available; however, issues with room size and lack of internet in some areas were noted.
Value for Money
8.35
Affordability appreciated, but extra charges for taxes and breakfast were criticized.
Food and Beverage
8.35
Compliments on breakfast quality, but issues with service consistency noted.
Overall Experience
8.75
A mix of good location and comfort but hampered by noise and water issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:16

Property Description

Charming Blend of Moorish and Colonial Design
Hotel D’Monica in San Cristobal de las Casas offers a unique blend of Moorish and Colonial design, creating a charming ambiance for guests to enjoy.

Comfortable Rooms and Dining
The spacious, air-conditioned rooms at D’Monica feature essential amenities like a TV, telephone, and private bathroom. Guests can also indulge in delicious meals at the on-site restaurant and enjoy live marimba music during lunch and dinner.

Convenient Location and Attractions
Located in the city center, guests can easily explore nearby attractions such as La Paz Square, San Cristobal Cathedral, and the city’s craft market within a short walk. With free parking and proximity to Cristobal Colón Bus Station, exploring the enchanting city is hassle-free.

Experience the magic of San Cristobal de las Casas at Hotel D’Monica. Book your stay now!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 45 reviews
Cleanliness: 7.85
Service: 8.85
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.75
J
Juan Pacheco Cruz • family_with_children • mx
10
2026-01-25 • via Nuitee
V
Victor Hugo • family_with_children • mx
8
No tuve un buen descanso
Pros:

No queda muy lejos del centro, aproximadamente 10 minutos caminando.

Cons:

Desafortunadamente la habitación que nos tocó queda enfrente del elevador de servicio y la gente que se hospeda sale de madrugada para sus diferentes actividades. En la habitación se escucha todo, desde como arrastran las maletas para ingresar al elevador hasta las pláticas y groserías de la gente mientras esperan al elevador. Además que tienen un foco para alumbrar la zona, que la luz traspasa sus delgadas cortinas y siempre hay iluminación dentro de la habitación. No hay un buen descanso.

2026-01-08 • via Nuitee
I
Irene • couple • it
3
2025-12-24 • via Nuitee
K
Karla María • family_with_children • mx
9
Pros:

La cercanía al mercado y los andadores. Que estaba limpio y no hace frío dentro.

Cons:

Que la señal de internet llegaba muy poco a mi recamara y se iba a casa rato

2025-12-24 • via Nuitee
J
Jimenez • extended_group • mx
10
Estancia comoda
Pros:

Excelente ubicacion, centrico.

2025-12-15 • via Nuitee
E
Eleonora • family_with_children • it
7
Pros:

Camera spaziosa, pulita e in ordine in una struttura caratteristica e piacevole, posizione comoda, colazione gustosa e in buona quantità (non inclusa nel soggiorno)

Cons:

Camera molto buia, l'unica che non affacciava sul luminoso cortile interno, bagno vecchio, il primo giorno all'arrivo la doccia era appena tiepida (la sera era calda), staff non particolarmente cordiale

2025-12-14 • via Nuitee
K
Kerstin • solo_traveller • se
9
Trevligt hotell med perfekt läge.
Pros:

Läget

2025-12-07 • via Nuitee
E
Evelyne • couple • fr
5
Bel établissement très bien situé
Pros:

L'emplacement est génial
La vue dur l'église
Le style architectural

Cons:

J'aurais aimé moins de bruit. Aucune isolation, on entend tout chez les voisins
Chiens qui aboient toute la nuit. Rue bruyante
Pas de prise usb

2025-11-24 • via Nuitee
F
Fabrice • family_with_children • fr
9
Pros:

L'emplacement, les lits sont très confortables , le chauffage d'appoint, très bon rapport qualité-prix

2025-11-23 • via Nuitee
L
ludwig • family_with_children • be
8
Pros:

Hotel avec restaurant

Cons:

Chambre très petite hotel pratiquement vide

2025-11-18 • via Nuitee
R
ROBERTO • couple • mx
5
Pros:

Lo céntrico y su estacionamiento

Cons:

Cobran más de lo que publica Booking porque según ellos no esta incluido los impuestos en la Tarifa qué ofrece la aplicación.

Llegamos a la 1 am y nos pedían la cédula fiscal para antes de las 7 am para hacernos la factura. Después ya no se puede realizar la factura. Sin duda el SAT debe regular esta situación.

2025-11-17 • via Nuitee
R
ROBERTO • couple • mx
8
Pros:

La ubicación

Cons:

Aumentan el costo de la publicación en la aplicación, según no están incluidos los impuestos. Tienes que mandar la cédula fiscal antes de la 7 am aunque llegues a la 1 am a la reserva.

2025-11-17 • via Nuitee
B
Bernhard • solo_traveller • ch
9
2025-11-04 • via Nuitee
B
Bernhard • extended_group • ch
9
2025-11-02 • via Nuitee
B
Bernhard • solo_traveller • ch
9
2025-11-02 • via Nuitee
M
Marquez Zapata • family_with_children • mx
8
Pros:

El personal muy amable y todo limpio

Cons:

Que no se les invite a los huéspedes guardar silencio ya que eran altas horas de la noche casi de madrugada y los huéspedes no dejaban dormir por los grandes escándalo
De modo que el hotel debería tener letreros de guardar silencio y prohibir mover muebles en la madrugada

Además que no había agua caliente

2025-10-13 • via Nuitee
Y
Yolanda Ivonne
10
Pros:

Ubicación excelente

2025-10-11 • via Nuitee
K
KIWON • solo_traveller • kr
2
2025-10-06 • via Nuitee
A
Alvarado M. • family_with_children • mx
10
Pros:

Las habitaciones cómodas

2025-09-29 • via Nuitee
J
Juan • family_with_children • cl
7
Hotel acogedor
Pros:

Excelente ubicación y hermosa decoración

Cons:

Lamentablemente, la ducha no contaba con agua caliente y en la mañanas demasiado ruido.

2025-09-15 • via Nuitee