Hotel Catedral

Hotels
8.7 (160 reviews)
Calle Guadalupe Victoria, 21 , San Cristóbal de Las Casas , MX
+52 967 678 1363

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Ample breakfast options
Friendly and attentive staff
Great location
Comfortable beds
Cons:
Noise from outside
Maintenance issues in bathrooms
Service delays in restaurant

Categories

Cleanliness
7.76
There were reports of cleanliness issues, particularly with the bathtub and maintenance required in the bathroom.
Service
9.23
Multiple reviews praised the friendliness and attentiveness of the staff.
Location
9.27
The location is frequently highlighted as excellent, with proximity to the main park and city center.
Room Quality
8.72
Rooms are generally comfortable but there are comments about lighting issues.
Amenities
8.25
The pool is appreciated but has maintenance issues; other amenities like parking and breakfast are suitable.
Value for Money
8.71
Overall good value given the location and amenities.
Food and Beverage
8.76
The restaurant's food is described as tasty, contributing positively to the overall experience.
Overall Experience
8.93
Many reviews reflect a high level of satisfaction despite some maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 07:00

Property Description

Historic Charm and Modern Comforts

Indulge in Relaxation: Enjoy the heated indoor pool and well-equipped gym during your stay.

Culinary Delights: Savor local and international cuisine at the on-site restaurant and café.

Convenient Amenities: Benefit from free Wi-Fi, covered parking, and easy access to local crafts at the hotel shop.

Experience the perfect blend of history and luxury at Hotel Catedral. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Location

Guest Reviews

8.7
Based on 160 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
C
CIRO • couple • ar
8
2026-10-30 • via Nuitee
O
October's Good Girl • extended_group • us
7
Good Hotel, minor details
Pros:

The staff is polite and the beds were comfortable. The location many places are at walking distance. I liked to hotel overall for the price.

Cons:

The room has very little ventilation so there is a musty smell also the lighting is not anything like the pictures, maybe it was just our room as we were on the ground floor. They are doing remodeling in areas of the hotel and the pool was out of service.

2026-10-25 • via Nuitee
E
ELSA • family_with_children • mx
9
Buena opción, económica y confortable
Pros:

Limpieza y ubicación

Cons:

Todo bien

2026-10-13 • via Nuitee
D
Díaz Hernández • couple • mx
10
CONFORT, TRANQUILIDAD Y EXCELENTE UBICACIÓN.
Pros:

Me encanto la habitación, el trato y la ubicación.

Cons:

No tengo comentarios en este rubro.

2026-10-12 • via Nuitee
P
pablo • couple • cl
9
Pros:

El buen ambiente mexicano

2026-09-15 • via Nuitee
P
Patricia • solo_traveller • mx
8
Pros:

La diligencia del personal de mantenimiento que resolvió el tema del agua caliente que no habia.

Cons:

La alberca estuvo en mantenimiento no pudimos disfrutar

2026-09-15 • via Nuitee
R
Rostamadabi • couple • mx
9
2026-09-11 • via Nuitee
R
Raul • solo_traveller • es
10
Estancia a la altura
Pros:

La limpieza, la decoración y el buen gusto

Cons:

El agua tardaba mucho en calentarse y eso era un derroche de agua innecesario.

2026-09-09 • via Nuitee
M
María Mercedes • solo_traveller • mx
8
Excelente ubicación
Pros:

La ubicación excelente y el personal súper amable.

Cons:

El baño un poco descuidado, no me refiero a la limpieza, sino a que le falta mantenimiento. Un poco viejo.

2026-09-05 • via Nuitee
H
Harry • couple • nl
9
I would love to come back.
Pros:

Nice hotel and a big nice room. The bed were very good.
Nice decor and a lift. And a garage for the car.
Low price and in the centre of town.

Cons:

Sometimes it was a bit cold in the room. And there was hardly any daylight.

2026-09-01 • via Nuitee
M
Manuel • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Es sencillo y el baño antiguo

2026-08-31 • via Nuitee
C
Cruz Matus • solo_traveller • mx
9
2026-08-30 • via Nuitee
B
Barbosa • solo_traveller • mx
5
No fue esta vez agradable la estadía en el hotel.
Pros:

La ubicación me agrado

Cons:

El.estacionamiento incómodo y la cama que me toco parecía tenia chinches batalle mucho para dormir pues me.daba comezón todo el.cuerpo.

2026-08-26 • via Nuitee
L
Luca • family_with_children • it
8
2026-08-23 • via Nuitee
T
Triana • solo_traveller • mx
7
Pros:

La ubicación

Cons:

Falta de mantenimiento , no había agua caliente y detalles.

2026-08-23 • via Nuitee
M
Marco Antonio • solo_traveller • mx
10
Excelente estancia
Pros:

La ubicación y atención del personal

Cons:

Modernizar las instalaciones y mejorar el WIFI

2026-08-23 • via Nuitee
R
Ruth Mercedes • solo_traveller • mx
7
Pros:

La ubicación

Cons:

Nos dieron una habitación distinta a los que muestran las fotos y no nos gustó no nos gustaron las colchas negras que tenían las camas preferimos tonos claros por el Tema de la limpieza las toallas muy gastadas

2026-08-21 • via Nuitee
M
Marie-Helene • solo_traveller • fr
7
Pros:

Hôtel bien placé. La disponibilité du personnel' le lit très grand. L'espace dans la chambre.

Cons:

La salle de bain un peu vieillote.

2026-08-17 • via Nuitee
K
KARINA • solo_traveller • mx
10
Recomendado
Pros:

La limpieza, la ubicación y las instalaciones muy bonitas.

Cons:

Que estaban limpiando la alberca y no pudimos usarla.

2026-08-11 • via Nuitee
S
Sanchez Martinez • solo_traveller • mx
10
2026-08-10 • via Nuitee