Hotel Catedral

Hotels
8.7 (129 reviews)
Calle Guadalupe Victoria, 21 , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Ample breakfast options
Friendly and attentive staff
Great location
Comfortable beds
Cons:
Noise from outside
Maintenance issues in bathrooms
Service delays in restaurant

Categories

Cleanliness
7.76
There were reports of cleanliness issues, particularly with the bathtub and maintenance required in the bathroom.
Service
9.23
Multiple reviews praised the friendliness and attentiveness of the staff.
Location
9.27
The location is frequently highlighted as excellent, with proximity to the main park and city center.
Room Quality
8.72
Rooms are generally comfortable but there are comments about lighting issues.
Amenities
8.25
The pool is appreciated but has maintenance issues; other amenities like parking and breakfast are suitable.
Value for Money
8.71
Overall good value given the location and amenities.
Food and Beverage
8.76
The restaurant's food is described as tasty, contributing positively to the overall experience.
Overall Experience
8.93
Many reviews reflect a high level of satisfaction despite some maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 07:00

Property Description

Historic Charm and Modern Comforts

Indulge in Relaxation: Enjoy the heated indoor pool and well-equipped gym during your stay.

Culinary Delights: Savor local and international cuisine at the on-site restaurant and café.

Convenient Amenities: Benefit from free Wi-Fi, covered parking, and easy access to local crafts at the hotel shop.

Experience the perfect blend of history and luxury at Hotel Catedral. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 129 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.93
C
Craig • solo_traveller • us
7
Visit to San Cristob
Pros:

Friendly and helpful staff, good location, very clean, nice covered pool. Lots of hot water.

Cons:

No natural light or outside windows, no in-room safe, and matress sagged.

2026-06-06 • via Nuitee
Y
Yadira • solo_traveller • mx
10
Pros:

La ubicación está excelente muy céntrica, la limpieza, el servicio desde que llegamos.
Todo muy bien.

Cons:

El hotel tiene restaurante, está súper rica la comida pero le falta vida, le falta colorido, música, cuadros q invite al comensal a entrar a degustar y disfrutar.

2026-06-03 • via Nuitee
M
Maria Fernanda • solo_traveller • mx
5
Pros:

Alberca

Cons:

Se sentía muchísimo calor . La habitación que me dieron tenia un ventana que daba hacia el calentador de agua

2026-05-31 • via Nuitee
L
López • extended_group • gt
5
Pros:

Lo céntrico que queda

Cons:

El lugar del hotel es de un color que no da armonía, al contrario da miedo caminar en las instalaciones de noche

2026-05-29 • via Nuitee
R
Ruth Belinda • solo_traveller • mx
10
2026-05-09 • via Nuitee
P
Paloma • solo_traveller • mx
8
Pros:

Lo confortable de las camas y las almohadas

Cons:

El baño esta muy descuidado, porque el tanque de la taza estaba muy viejo y tardaba mucho el agua en bajar0

2026-05-07 • via Nuitee
I
Israel • solo_traveller • mx
9
Adecuado
Pros:

Cercanía al centro.

Cons:

Horario de la alberca limitado

2026-05-05 • via Nuitee
B
Bersten • couple • ar
2
Hace años que no estuve en un lugar tan malo.
Cons:

Hotel abandonado. Toallas rotas. El baño es un engendro al punto que tiene una mampara que apoya sobre una ventana.

2026-04-23 • via Nuitee
M
Manuel Reynaldo • solo_traveller • mx
8
Pros:

La ubicación y el trato atento y amable del personal

Cons:

Los colchones y una almohada estaba sucia, pero nos la cambiaron

2026-04-23 • via Nuitee
V
Virgilio • extended_group • mx
9
2026-04-23 • via Nuitee
M
Moi535 • solo_traveller • de
4
Pros:

Eigentlich nur die Lage des Hotels.

Cons:

Das Hotel war dunkel und sehr laut. Die Fenster zum Innenhof konnte man öffnen, allerdings konnte jeder reinschauen. Wir hatten 2 Tage kein warmes Wasser.
Das Personal nicht unfreundlich, aber auch nicht freundlich. Man konnte früh morgens nicht im Innenhof sitzen, da es kein Licht gab (nur kurze Bewegungsmelder).
Ich persönlich würde dieses Hotel nicht weiterempfehlen.

2026-04-22 • via Nuitee
K
Karla Arely • solo_traveller • mx
10
Pros:

El personal es muy amable, tiene una ubicación excelente y la alberca le gustó mucho a mis niños.

2026-04-18 • via Nuitee
C
Claudia Cecilia • solo_traveller • mx
10
Pros:

La comodidad y la atención

Cons:

Las gradas

2026-04-16 • via Nuitee
M
Martinez torres • solo_traveller • mx
7
Cons:

Instalación descuidada no se ve igual que en fotos el precio es elevado para lo que ofrecen

2026-04-15 • via Nuitee
G
gustavo • solo_traveller • mx
9
Pros:

Lo q mas me gustó fue la hubicacion, en si todo el hotel excelente 👌

2026-04-13 • via Nuitee
P
paulo • extended_group • co
10
Excelente opción!
2026-04-09 • via Nuitee
D
Didier • family_with_children • mx
10
Pros:

La ubicación es exelente

Cons:

Todo está perfecto

2026-04-09 • via Nuitee
C
CABRERA CORDERO • extended_group • mx
10
2026-04-08 • via Nuitee
C
Cales • couple • mx
8
2026-04-07 • via Nuitee
J
Juan Carlos • couple • mx
10
2026-04-06 • via Nuitee