Tennen Onsen Matsuyama New Grand Hotel

Hotels
Independent
8.2 (82 reviews)
3-4-10 Nibancho, Matsuyama, Ehime-ken, 790-0002 , Matsuyama , JP

Facilities

Full-service spa
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Television in common areas
Full-service spa
Smoke-free property
Tea service
See all facilities

Review Highlights

Pros:
Great location near city center
Helpful and polite staff
Cons:
Cleanliness could be improved

Categories

Cleanliness
7.94
Standard quality for this hotel tier.
Service
8.41
Staff were helpful and accommodating, especially for non-Japanese speakers.
Location
8.45
The hotel is very close to the city center and nearby attractions.
Room Quality
8.1
Standard quality for this hotel tier.
Amenities
8.13
The on-site hot spring was excellent.
Value for Money
8.29
Standard quality for this hotel tier.
Food and Beverage
8.14
Standard quality for this hotel tier.
Overall Experience
8.11
Overall, a highly satisfactory stay that would be repeated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:12

Property Description

Discover a serene escape at Tennen Onsen Matsuyama New Grand Hotel, where comfort meets convenience in the heart of Matsuyama.

Indulgent Spa Experience
Unwind at our full-service spa, offering rejuvenating massages tailored to melt away your stress while enhancing your relaxation.

Modern Amenities
Our 148 guestrooms come equipped with refrigerators and LCD televisions for your comfort. Enjoy seamless connectivity with complimentary wireless internet and indulge in daily housekeeping to ensure a tidy stay.

Culinary Delights
Satisfy your cravings at our on-site restaurant, こまどり, where exceptional dining experiences await to delight your taste buds and make your stay unforgettable.

Seize the opportunity to book your stay today at Tennen Onsen Matsuyama New Grand Hotel, your gateway to tranquility and exploration!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MYJ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • General

    Unicode Support true

Location

Guest Reviews

8.2
Based on 82 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.29
Food and Beverage: 8.14
Overall Experience: 8.11
H
hiromi
6
Pros:

値段相応
観光スポットに近く便利

2025-09-27 via Nuitee
S
sorahiro
10
Pros:

清潔感のある部屋でした

2025-09-12 via Nuitee
S
Shih Hao
10
Pros:

距離市中心很近

2025-07-24 via Nuitee
J
jinwoo
10
Pros:

ニューグランドホテルでの 4 泊 5 日はとても快適でした。 商店街も近く、ミュージアムも近くにあったので、楽に利用できました。
スタッフの皆さんも日本語が下手な私のために親切にしてくださってホテルの中の温泉は本当に良かったです。 美しい都市松山にまた行くなら、ニューグランドホテルをまた利用するでしょう。

2025-06-25 via Nuitee
S
SONGLEE
10
마쓰야마 여행에서 최고의 숙소였어요!
Pros:

정말 친절하고 시설 쾌적하고 좋았던 숙소였어요. 부모님도 좋아하셨고 함께있던 온천도 너무너무 좋았어요!! 위치도 시내랑 가까웠고 다니기 너무 좋았습니다~ 여행 중 숙소가 가장 맘에 들었습니다 ㅎㅎ

2025-06-08 via Nuitee
H
Hidehisa family_with_children
10
Pros:

大浴場、サウナが清潔感あり良かった

2025-05-25 via Nuitee
アキヒロ
8
Pros:

温泉施設がありとても良かったです。

2025-05-04 via Nuitee
?
??
10
Pros:

凄く良かったです!

2025-05-02 via Nuitee
S
SeoHyeon
10
Pros:

소박하고 가족적이고 좋았습니다.
너무 친절하셨던 스텝분들 계속 기억날 것 같아요.

바로 길가는 아니었지만 고급 샵들이 있는 백화점 뒤쪽이었고, 스테프가 손으로 직접 그렸던 귀여운 안내 그림들이 생각나네요.

온천이 있어서 너무 좋았구요.

다음번에 혼자 가면 또 찾아가고 싶어요.

2025-04-29 via Nuitee
T
TSUNG-NAN
8
Pros:

位置很好,距離松山大街道步行僅幾分鐘路程,附近餐廳購物選擇多,不過未附免費停車場,僅有特約停車場(付費1000丹可停一整晚)

2025-04-28 via Nuitee
M
MARIKO
6
天然温泉
Pros:

24時間温泉は良かったです。

2025-04-28 via Nuitee
V
Verified traveler
10
併設マッサージ施設で癒されました
Pros:

マッサージ施設が併設されていて、丁寧な施術で旅の疲れを癒されました。

2025-03-10 via Nuitee
C
Candy friends
8
Pros:

The onsen, the in room facilities have room for improvements. The room is too small for 5 adults!

2025-02-13 via Nuitee
?
??
6
Pros:

エアコンの温度調整があまり良いとは言えません。天然温泉はそれなりに満足できました!

2025-01-21 via Nuitee
V
Verified traveler
8
Relaxing trip
Pros:

The Japanese style room is spacious, we enjoy it very much. The onsen is comfortable for not being crowded, with hot and cold one, too. There are car parks which are next to the hotel, one is even a few steps away only, with enough parking space.

2025-01-04 via Nuitee
I
Ian family
6
Pros:

Located very near Matsuyama Castle and the main shopping district. Alot of food options around the area even later in the evening.

2025-01-04 via Nuitee
のぶゆき family
8
Pros:

温泉付きで快適でした。

2025-01-02 via Nuitee
N
NARUAKI
8
Good city hotel with hot spring baths
Pros:

I stayed without breakfast this time and it was a pleasant experience. The hot spring baths are all-night and you don't have to worry about the time. Very good service.
Rooms have a hot water kettle and a fridge. Room clothes and slippers are also provided. It was very user-friendly and convenient.

2024-12-31 via Nuitee
D
Dounia
10
Pros:

Rooms look a bit old but it does the job. The location is ideal, there is a bath open all night long! Staff is also very helpful, I encountered an issue with one of the washing machine and they fixed it quickly.

2024-11-20 via Nuitee
T
Takanaru
10
Pros:

大浴場があってよかった

2024-11-10 via Nuitee