Jasmine Family Hostel

Hotels
Independent
7 (20 reviews)
Salakanseng village , Siem Reap , KH

Facilities

Meeting rooms
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Shopping on site
Television in common areas
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 15:57

Property Description

Outdoor Pool and Terrace

Enjoy a refreshing dip in the outdoor pool or relax on the terrace while taking in the views of the surrounding garden.

Dining Options and Bar/Lounge

Satisfy your appetite at the hotel's restaurant or unwind with a drink at the cozy bar/lounge after a day of exploring the nearby attractions.

Convenient Amenities and Services

Benefit from complimentary wireless internet access, concierge services, and on-site shopping. Additional services include a 24-hour front desk, dry cleaning, and free airport shuttle for a hassle-free stay.

Book your stay at Jasmine Family Hostel in Siem Reap now and experience comfort and convenience near Angkor Night Market.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7
Based on 20 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
J
John
2
Pros:

This place doesn’t exist, they have new owners and a new name

2025-02-06 via Nuitee
G
Graciela
6
Pros:

El cuarto tenia 2 camas muy juntas una de la otra y no habia ningun power point accesible para cargar el telefono. El espacio del shower era muy pequeño e incomodo. La calle afuera del hostal es de tierra y estaba en muy malas condiciones. Ademas habia muchos mosquitos

2024-12-26 via Nuitee
F
Franck
8
Pros:

Equipe sympa mais ne parle pas anglais, et problème de toilettes durant les 3 jours chambre 34.

2023-01-26 via Nuitee
A
Antonin
2
Mauvais
Pros:

Mauvais hotel des 8h du matin, un concert a côté de l hotel impossible de dormir!
Très mauvaise experience!!

2019-02-18 via Nuitee
N
Nancy
10
Excellente hostel
Pros:

Tout etait parfait !!!

2019-01-29 via Nuitee
V
Verified traveler
2
There are much better places for the same price
Pros:

Owner unfriendly
Doesn't fullfil the advertised services (e.g. free water)
Breakfast bad
Place needs a renovation badly
Pubic hair on toilet
Fridge smelled like armpit
Pool ok

2019-01-13 via Nuitee
S
stina
10
Pros:

Nice and friendly staff, ready to help with anything to all times. Cheap and good!

2018-12-11 via Nuitee
S
stina
10
Pros:

Friendly and helpful staff, small restaurant with good food - value for money! Tuktuk drivers at the hostel always ready to help. Cheap!

2018-12-11 via Nuitee
A
Ann Lee
6
Good value for money but not excellent service
Pros:

The fans inside the room were controlled by the reception and they didn't turn it on when we checked in and we had to go and tell them before they turn on the main switch at the reception area, which is considered as poor service and inefficient.

2018-02-04 via Nuitee
H
Hal
2
ホテルの施設がどうこう以前に、オンラインでの予約管理がまったく出来ていない。
Pros:

オンライン予約をホテル側が管理出来ていない。つまり繁忙期は残部屋が無くても、予約だけがバンバン入ってしまう状態。繁忙期以外は、そんなマネージメントでもなんとか回せているが、この年末年始は毎日十数部屋がオーバーブッキングで「NO ROOM」「NO BOOKING」と追い返されていた。異国の地でこんなひどい宿にあたる人がこれ以上発生しない様、ここに投稿させて頂きます。
オフシーズン、もしくは強運の持ち主以外の方にはお勧めしません。

2018-01-02 via Nuitee
S
Sami
10
Sami the traveller
Pros:

A 15 m de l’aéroport /proche de angkok wat ect..environ 15/20m hotel a une belle piscine le service est correcte les chambre sont bien à part les prise pour branchez les accessoires sont pas très fixe au murs un peux galère pour charger téléphone ect..sinon tt est top ,pour plus d’info n’hesiter Pas à vous abonnez à ma page YouTube (sami the traveller ) je vais sortiez ma prochaine vidéo sur le Cambodge et siem riep vous saurez tt comment paye pas chère et les beau endroit à visiter sans être avec un tas de touriste :)

2017-12-08 via Nuitee
K
Kasper
8
Dejligt hotel med lækker pool !
Pros:

Kan varmt anbefales til dem som blandt andet sætter pris på et hotel hvor man har mulighed for en dag ved poolen.

2017-04-20 via Nuitee
A
Andrew
6
Good Staff, Ok everything else.
Pros:

Clean rooms, ok for the price. The staff are who make the place great! Very friendly and helpful. Happy to sit and chat, give recommendations, etc.

2017-04-07 via Nuitee
V
Verified traveler
10
Bästa hotell i Siem Reap!
Pros:

Väldigt trevligt litet hotell! Lugnt, tyst, trevligt, fräscht, mkt bra läge och mkt för pengarna!

2016-12-20 via Nuitee
C
Catherine
8
Hotel acceuillant
Pros:

Tres bon séjour chambre spacieuse
Piscine tres agréable

2016-07-26 via Nuitee
A
audrey
8
Pros:

L'hotel était bien ce fut agréable d'avoir une piscine aprés la visite des temples deplus il est proche du centre mais l'accueil est deplorable c'est dommage

2016-02-03 via Nuitee
P
paige
6
Nice staff, nice pool. Not the cleanest
Pros:

the room had small ants crawling over the floor and mouse droppings on the inner and outer window sill. to be fair to the staff they did come
In once I mentioned the ants but sprayed them with air freshener... We had to pay for air con which is a necessity if you are not used to the heat. Lovely breakfast and nice pool to relax beside. Staff helped with luggage and were friendly.

2015-10-22 via Nuitee
G
Gene
10
loved jasmine family hotel
Pros:

I loved this place. Stayed here with the wife and kids. Best place i stayed in cambodia. Great staff, nice pool, chill atmosphere. Mr Kunn is such a nice guy.
They know all the good tuk tuk drivers and get the good rates.
Such good value for money

2015-10-17 via Nuitee
L
Lauren
8
good budget place to stay
Pros:

Nice little hostel with really nice and helpful staff. Easy to arrange transport / tours to the temples. About 15 minute walk to main downtown things but nice to be removed from the busy and loud areas. Pool and air conditioning were much appreciated. Biggest downside was our bed was really really hard.

2015-07-25 via Nuitee
E
eileen
8
Good value for money hotel 가격대비 좋은 호텔
Pros:

넓은 싱글룸 과 깨끗한 샤워시설 그리고
수영장이 좋은 호텔이다
무료 조식도 좋다

그러나
호텔.컴 객실 정보에
무료 생수와 세면도구 제공이
명시돼 있는데
비치돼 있지 않았다

내가 요구해서 받을 수 있었고
직원은 껄끄러운 표정이었다
그나마 생수는 2째 날부터는
돈을 내고 사마셨다

호텔.컴 정보가 잘못된 것인지 모를 일이다

주요 마켇들과는
2~3km 내외로 떨어져있다

그럼에도 불구하고
비수기 특가로 15.000₩이하 지불하고
넓은 방과 깨끗하고 아담한 수영장
무료조식이 좋다
마음에 드는 호텔이다

2015-04-02 via Nuitee