Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Tour desk
Packed lunches
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Unpleasant odors
Crowded rooms
Internet connectivity issues

Categories

Cleanliness
6.26
Mixed reviews; some concerns about cleanliness and odor.
Service
9.73
Consistently highlighted as excellent and attentive.
Location
9.27
Often noted for its great location near the center.
Room Quality
7.22
Mentioned as cramped and damp in some reviews.
Amenities
8.25
Basic amenities mentioned, some were lacking.
Value for Money
8.21
Opinions vary, some felt it was overpriced.
Food and Beverage
8.76
Positive feedback on breakfast offerings.
Overall Experience
8.73
General satisfaction expressed in majority of reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:32

Property Description

Scenic Mountain Views
Experience breathtaking vistas from your own private balcony overlooking the majestic mountains.

Exceptional Service
Enjoy the convenience of room service, a 24-hour front desk, and free WiFi during your stay.

Delicious Dining Options
Indulge in a variety of dishes at the hotel's restaurant and start your day right with a scrumptious American breakfast.

Ready for a relaxing getaway with stunning views? Book your stay at Hotel Real de la Sierra now!

Important information:

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Please inform Hotel Real de la Sierra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please note that 50% of total price of the reservation must be paid in advance. Once a booking has been made,Hotel Real de la Sierra will contact the guest directly to arrange payment by Bank Deposit. Payment should be made no later than 72 hours after the hotel contacts you.

The 50% deposit is not refundable, but guest may use it for a credit for further dates.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 163 reviews
Cleanliness: 6.26
Service: 9.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.73
P
Paola Neri • family_with_children • mx
10
Pros:

En general todo

Cons:

Quiza solo el baño algo viejos ,pero en general muy bien , limpio.

2026-03-21 • via Nuitee
F
Flores • couple • mx
5
Pros:

La ubicación, mue cerca a la plaza

Cons:

El agua caliente del baño es solo para unos cuantos, ya que tienen calentador solar y tarda mucho en salir el agua caliente, por lo que se desperdicia mucha agu

2026-03-19 • via Nuitee
V
vrch • family_with_children • mx
9
Pros:

Limpieza y privacidad

Cons:

Los colchones estaban muy incomodos

2026-03-19 • via Nuitee
R
rigo • family_with_children • mx
10
2026-02-27 • via Nuitee
P
Paola Neri • couple • mx
10
2026-02-24 • via Nuitee
R
Romo Álvarez • family_with_children • mx
10
Pros:

Execelente
servicio

2026-02-23 • via Nuitee
O
Ortiz • family_with_children • mx
10
2026-02-22 • via Nuitee
C
Christine • couple • ca
9
Pros:

Close to the center, clean and comfortable beds

Cons:

Nothing

2026-02-14 • via Nuitee
A
Alvaro • family
10
Pros:

Muy tranquilo limpio y amables

2025-10-04 • via Nuitee
M
Miguel Ángel • partner
10
Pros:

El hotel está excelente muy cómodo, el personal muy atento y buena ubicación,

2025-09-30 • via Nuitee
J
Jonathan • partner
10
Pros:

Location is great as it is very close to the main square of town. I highly recommend this place if you're planning on walking to other points of town. Staff is very friendly and check-in was very smooth. They also provide you with the option of leaving your luggage before checking in or checking out. The size of the bed was able to fit 4 people; therefore, you can't go wrong with space. I really enjoyed my stay.

2025-09-23 • via Nuitee
G
gustavo • family_with_children • mx
5
HOTEL BASICO
Pros:

CERCA DEL CENTRO

Cons:

NO ES COMO SE VE EN LAS FOTOS ES UN HOTEL YA VIEJO QUE POR EL PRECIO QUE APARECE EN BOOKING ES ALTO Y CON LOS DESCUENTOS APENAS CUMPLE CALIDAD PRECIO NO PAGARIA MAS DE $600 POR NOCHE

2025-09-15 • via Nuitee
C
Castro morales • family_with_children • mx
10
2025-09-13 • via Nuitee
S
Socorro • couple • mx
8
2025-09-09 • via Nuitee
B
Barbosa • couple • mx
9
2025-09-08 • via Nuitee
L
Lopez Magaña • couple • mx
10
2025-09-08 • via Nuitee
M
Mario • couple • us
10
2025-09-06 • via Nuitee
J
Jose • family_with_children • mx
10
2025-09-05 • via Nuitee
M
Monrrohe • family_with_children • mx
10
Hotel familiar descanso buena estadía.
Pros:

Atención en general sus desayunos son muy completos, buena ubicación cerca de la plaza principal mazamitla.

Cons:

Solo se tiene que validar el estacionamiento ya que el Hotel no cuenta con estacionamiento propio pero se tiene opcion de pagar el que se tiene a un lado.

2025-09-04 • via Nuitee
• extended_group • mx
2
pésima
Pros:

nada

Cons:

estaba sucio, olía mal, entrega asesora

2025-09-04 • via Nuitee