Sepilok Nature Resort

Hotels
Independent
9.4 (100 reviews)
KM 22.5 (Mile 14), Jalan Sepilok, Off Jalan Sapi Nangoh, Sandakan, Sabah, 90000 , Sandakan , MY

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Concierge service
Picnic area
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Saw orangutans from the hotel
Attentive and friendly staff
Located next to key attractions
Clean and spacious rooms
Immersive nature experience
Cons:
Some issues with room ants and darkness
Wi-Fi only available in restaurant
Hammock not usable
Food variety could be improved

Categories

Cleanliness
9.2
Rooms were repeatedly described as clean and well-maintained, contributing positively to the guests' experience.
Service
8.9
Staff service received high praise for being attentive, friendly, and helpful, though there were no significant negative comments to detract from the score.
Location
9.5
The hotel's proximity to key attractions like the orangutan sanctuary was highly valued, and seeing wildlife from the hotel was a highlight for many.
Room Quality
8
Guests enjoyed spacious and comfortable rooms, but some noted issues such as a dark room and the presence of ants.
Amenities
7.5
The hotel's integration with nature and serene environment was appreciated, though some minor comments about Wi-Fi connectivity and hammock usability were made.
Value for Money
7.8
Though some guests found the pricing a bit steep, the unique experiences offered were generally seen as worth the cost.
Food and Beverage
7
While some praised the food's quality and taste, there were occasional remarks about the lack of variety and one mention of subpar food quality.
Overall Experience
9
Guests uniformly indicate a highly positive overall stay with strong recommendations and desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:00

Property Description

Unwind in Nature's Embrace - Stay at Sepilok Nature Resort, just a stone's throw away from the renowned Sepilok Orangutan Rehabilitation Centre. Enjoy stunning views from the terrace and garden, and stay connected with complimentary Wi-Fi.

Delectable Dining and Convenient Amenities - Indulge in a delicious meal at the on-site restaurant or grab a quick bite at the snack bar. Take advantage of services like concierge assistance, 24-hour front desk, and free self-parking.

Comfortable Accommodations and Nearby Attractions - Relax in one of the air-conditioned rooms with modern amenities. Explore nearby attractions such as Borneo Sun Bear Conservation Centre and Rainforest Discovery Centre. Book your stay now and immerse yourself in the beauty of Sepilok.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDK

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

9.4
Based on 100 reviews
Cleanliness: 9.2
Service: 8.9
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 7.8
Food and Beverage: 7
Overall Experience: 9
A
Ashish
10
I wish we planned to stay longer
Pros:

I wish we had planned a longer stay. The photos do no justice to the place. Simply fabulous property and really great staff.

2019-12-31 via Nuitee
B
Bobby partner
10
Pros:

Brilliant accommodation in an amazing setting. Short walk to the Orangutan and Sun Bear Rehabilitation Centres. Staff were excellent.

2019-11-30 via Nuitee
V
Verified traveler
8
Pros:

The chalet was very comfortable and you felt as if you were living in the rain forest, beautiful grounds. The hotel could do with a bit of updating and would be lovely to have a pool. We thoroughly enjoyed our 2 nights there though, food good, cocktails average. Ideal location for orangutans and sun bears.

2019-11-16 via Nuitee
G
Greg partner
10
Pros:

Made up so 23 lodge houses in the Borneo rainforest. We were in number 22 one of the furthest away from the main building. I loved being here as you felt part of nature. Just be careful with the wooden board walk as some areas are even due to the rainforest’s tree roots intertwining the boards. We were luck to have visits from orangutans twice while we were there. The first experience had the orangutang crossing the bridge near our lodge approximately 20 metres away. That made my holiday!

2019-10-12 via Nuitee
V
Verified traveler friends
10
Pros:

The chalet type accommodation, with verandas, is very spacious and comfortable. Particularly liked the walk-in bath. The seating area around the bar is also very comfortable and the food is excellent. The highlight was an orangutan and baby coming around the chalets one morning.

2019-10-11 via Nuitee
V
Verified traveler partner
10
Pros:

loved that itwas close to the sanctuary
would likefood and drink available a bit later

2019-10-08 via Nuitee
V
Verified traveler partner
8
Pros:

Stunning grounds!

2019-09-28 via Nuitee
V
Verified traveler self
10
Pros:

Staff is nice, huts are big and clean, the space is really pretty, if you’re lucky you will see wild orangutans coming to the hotel.

2019-09-27 via Nuitee
V
Verified traveler partner
10
Pros:

Exceeded our expectations. Beautiful setting, excellent quality food and choice - we are veggie - and so relaxing and chilled out!

2019-08-06 via Nuitee
V
Verified traveler family_with_children
10
Pros:

We loved our stay here. The chalets are spacious and comfortable and the surroundings absolutely beautiful. Lovely to lie in bed listening to the sounds of nature. The food was good and varied. The orangutans and sunbears are less than 5 minutes walk away. Just wish we had booked longer to relax and enjoy the surroundings.

2019-07-29 via Nuitee
V
Verified traveler partner
10
Pros:

Every person that worked there were welcoming from the day we arrived to the day we left... We stayed 6 days for RnR and absolutely loved this place. Meals and drinks are on the pricier side than other restaurants and street food, but you get what you pay for. The cocktails were skillfully mixed and tasted superb. The meals were delicious... My husband thinks the Beef Rendang is the best he has ever tasted. The rooms were cleaned daily and whenever we reported something broken it was fixed the same day upon our return from the days activities. Would highly recommend this place.

2019-07-28 via Nuitee
J
Jennifer
10
Oasis in beautiful surroundings
Pros:

SNR was such an oasis after our two nights in the jungle. We absolutely loved our chalet which was very clean & spacious & overlooked the lake. The restaurant was gorgeous but some of the waiting staff were quite unprofessional - maybe they were only new? The whole resort was well maintained & the staff very friendly

2019-07-08 via Nuitee
V
Verified traveler partner
10
Pros:

Location and each room felt secluded from the next

2019-06-26 via Nuitee
L
Lisa
10
Great little resort.
Pros:

Lovely little resort right next to the Orangutan and Sun Bear Sanctuaries. We also walked to The Rainforest Discovery Centre, but it was a bit of a hike! The staff here were friendly and helpful. Our room was basic but had everything we needed. Had lunch at one of the nearby hotels and it wasn't nearly as nice as Sepilok Nature Resort!! Would highly recommend a stay here.

2019-04-18 via Nuitee
V
Verified traveler partner
10
Pros:

Loved the chalets, the resort was a fab location and complete heaven of tranquility. Food ok , most staff ok although you are made to feel uncomfortable or even unwelcome if you try and use the restaurant/ bar after 9pm. Staff hovering over you to hurry you up and the shutters are down most nights before 10.!that was only only spoiler in an otherwise fabulous 4 night stay

2019-04-18 via Nuitee
V
Verified traveler partner
10
Pros:

Such a unique little resort, with the feeling of being in the jungle. We stayed here for one night and truly lived the atmosphere. The day tour to Labauk Bay, organized by the front reception, was amazing. I’d highly recommend this place for a stay.

2019-04-10 via Nuitee
V
Verified traveler partner
10
Pros:

Lovely chalets, comfortable beds and nice surroundings. Great location

2019-03-27 via Nuitee
V
Verified traveler partner
10
Pros:

What a fantastic resort hotel! The setting is unbelievably beautiful. Gorgeous chalet accommodation. Great location. Very friendly & helpful staff. Good food. Thanks for the fantastic two nights we spent with you!

2019-03-13 via Nuitee
V
Verified traveler self
10
Pros:

Very beautiful place. I absolutely loved it. The rooms are big and clean and the restaurant is very good and also a very nice cozy place to relax in the evening. Staff is very helpful and friendly. I strongly recommend it. And it’s just a 5 minutes walk to the Oran outang rehabilitation center.

2019-03-11 via Nuitee
D
Darryl
8
Orangutan and Sun bear visit
Pros:

Stayed to be near orangutan sanctuary, nothing much else in the area. The staff in reception, restaurant and tour counter were bored and disinterested. No WiFi in rooms, only in reception area and very slow at that. Food was very expensive and not so good but captured market I guess as no other option nearby.

2019-03-04 via Nuitee