TownePlace Suites by Marriott Billings

Hotels
TownePlace Suites by Marriott
9.2 (199 reviews)
2480 Grant Road , Billings , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Room Quality
Cons:
Breakfast options
Service availability

Categories

Cleanliness
9.58
Very nice and clean accommodations.
Service
9.35
Some difficulty finding front desk staff but overall good service.
Location
10
Great location as noted by multiple reviews.
Room Quality
9.74
Loved the room and kitchenette; beds comfortable.
Amenities
8.77
Kitchenette was nice, but breakfast options were lacking.
Value for Money
8.53
Disappointing amenities for the price.
Food and Beverage
8.08
Breakfast choices were disappointing.
Overall Experience
9.57
Overall enjoyable stay despite some inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:42

Property Description

Outdoor Pool and Complimentary Breakfast
Enjoy a refreshing dip in our outdoor pool and start your day right with a complimentary breakfast at TownePlace Suites by Marriott Billings.

Spacious Self-Catering Suites
Relax in our suites featuring a kitchenette, seating area with satellite TV, and dining table. The bathrooms are stocked with free toiletries for your convenience.

Convenient Amenities and Location
Stay fit in our fitness centre, host meetings in our facilities, and benefit from a 24-hour front desk. Explore nearby attractions like Zoo Montana and easily reach the city centre.

Book your stay today at TownePlace Suites by Marriott Billings for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Location

Guest Reviews

9.2
Based on 199 reviews
Cleanliness: 9.58
Service: 9.35
Location: 10
Room Quality: 9.74
Amenities: 8.77
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.57
T
Tracee couple us
10
2026-08-03 via Nuitee
6
641dyann Business
2
Terrible Experience
Pros:

Traveling for the government with appropriate ID. They placed me in Room 313, right next to the “water heater”. Not only was it loud, but the entire room vibrated. Requested a change and they denied the request and would not budge! Ended up getting a refund! Careful where you stay, you never know where they’ll put you!

2026-07-24 via Tripadvisor
P
PATRICK family_with_children us
10
We will always look for a TownPlace Suite when we travel
Pros:

Very nice, clean, light & bright .... staff was personable and efficient. The TV in the main bedroom wasn't working. The attendant came and made her best attempt at repairing it, she did get it to turn on, just couldn't get the volume to adjust. That was our one and only issue and your employee did her best to accommodate.
Thank you, this was our first experience staying with TownPlace and it won't be our last.

Cons:

The issue with the TV mentioned above

2026-07-21 via Nuitee
T
Thomas couple us
10
EXCELLENT
Pros:

Staff is SUPER FRIENDLY! Very clean accommodations! Our favorite Hotel. We always stay here when we travel.

2026-07-14 via Nuitee
P
Paige family_with_children us
10
2026-04-13 via Nuitee
T
Tenella family_with_children us
9
Pros:

The room was perfect for us

2026-03-30 via Nuitee
R
RICHELLE solo_traveller us
10
2026-03-30 via Nuitee
C
Christina family_with_children us
8
2026-02-23 via Nuitee
2
268haileya Family
10
Lela is a superstar, hotel was clean and the breakfast was great!
Pros:

Stayed here and had a great experience! I originally called over the phone to make a booking. A male answered and told me the computers were down and he would call me back after 15 min. Almost an hour later I called back because I hadn't heard anything and someone else answered. I realized there was a shift change and either the person hadn't been truthful about the computer being down or didn't pass on to his release to call me back. Fortunately, the new woman who answered was super kind and helpful. Her name was Lela and I cannot stress enough how amazing she was. She helped me download the Marriott app, and stayed on the phone with me the whole time to make sure the reservation went through (I was paranoid because we had spotty service in the area). We were happy to see her in-person as well when we checked in. She was cheery (despite it being very late at night) and even remembered my voice from our call earlier that day. It's been weeks and I still remember her name, that's how memorable she made the experience. We only stayed in the hotel less than 12 hours since Billings was just a stop over for us on a long road trip so I don't remember much about the room other than it was clean and very big. The continental breakfast was also really good, I loved the oatmeal bar! Overall, a great experience, would recommend.

2026-01-29 via Tripadvisor
K
Karen couple us
9
2026-01-19 via Nuitee
K
Kenneth couple us
9
2026-01-15 via Nuitee
L
Lori extended_group us
10
2026-01-15 via Nuitee
K
Kathy family_with_children us
8
Nice location. Bring your own food!
Pros:

Location. Large room. Kitchenette was nice.

Cons:

Breakfast choices and time

2026-01-02 via Nuitee
C
ChrisRbrown68 Family Austin, Texas
10
Fantastic Hotel
Pros:

This hotel was super nice, we enjoyed our stay. We traveled through Montana for Christmas and the people here were super friendly. The 2 rooms we had were very clean. Beds were very comfortable. Good location. We will be back!

2025-12-31 via Tripadvisor
C
Countrylawyer Business
10
Clean and comfortable
Pros:

This property is clean and comfortable…the staff is great…my compliments to management.

I’ll easily stay here again.

2025-12-25 via Tripadvisor
K
Kristen family_with_children us
6
Overall, our stay was inconvenient and disappointing.
Pros:

Nice location

Cons:

The continental breakfast was disappointing, and when we checked in at night, we were told the water would be completely shut off the next day from 8 a.m. to 3 p.m. It would’ve been appreciated if they had offered a discount or the option to stay at their sister hotel. Overall, not worth the price.

2025-10-24 via Nuitee
S
sharon
10
Pros:

Loved our stay

2025-09-21 via Nuitee
A
allisonpA1200MJ Business
4
If you don’t need wifi - this will do.
Pros:

When you’re traveling for business & rely on fast wifi, Bonvoy Platinum Elite can’t even secure you a fast reliable connection. I spent hours at a Starbucks because the wifi was so slow at the hotel.
The option to connect via QR code to your Netflix & YouTube was slso a nightmare in evenings- all guests were complaining. Front desk just handed you a phone number for some tech support. No thanks, Ill find a faster connection.

2025-09-18 via Tripadvisor
S
Scott family
10
Pros:

Very nice and clean

2025-09-14 via Nuitee
T
Thomas couple us
10
2025-09-09 via Nuitee