Kingsgate Hotel Durrat

Hotels
7 (6506 reviews)
Al Madinah Al Munawwarah 42311 - 2451, Unit No 7079, 7077 Abu Dujanah Al Ansari- Badaah Dist , Al Madinah , sa

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Extremely close to Masjid al-Nabawi (5–15 min walk)
Many staff singled out as helpful and proactive (multiple named employees)
Affordable pricing noted by several guests
Parking available and staff accommodated vehicle parking
Cons:
Rooms are congested/small; extra beds often crammed into rooms
Cleanliness issues reported (sheets, general room hygiene)
Breakfast poor and repetitive; limited restaurant menu choices
Parking can be limited at times; some maintenance/AC problems

Categories

Cleanliness
5
Multiple guests complained about poor cleanliness (soiled linens, general room cleanliness, issues with sheets); a few individual housekeeping staff were praised but overall cleanliness is reported as subpar.
Service
9.3
Consistently praised staff and named employees (e.g., MD Rokib, MD Shariful Islam, Mohammad R., Yazeed, Shakir, Saif, Munna, Abdulaziz) for helpfulness, proactivity and housekeeping — service is a strong point.
Location
9.7
Very close to Masjid al-Nabawi (reports of ~5–15 minute walk, close to gates) — location repeatedly highlighted as a primary positive.
Room Quality
5.5
Frequent comments that rooms are congested/small, extra beds crammed into rooms and occasional AC problems; some positive mentions of room attendants but room size/comfort is a weakness.
Amenities
6
Parking is available and appreciated but sometimes limited; bar/restaurant options are limited (e.g., few choices beyond Indonesian food); some maintenance/renovation needs reported.
Value for Money
7.5
Several guests noted an excellent or acceptable price relative to location; some felt breakfast not included detracted from perceived value.
Food and Beverage
4.5
Multiple complaints about poor, repetitive breakfast and limited restaurant choices; food offering considered weak for international guests.
Overall Experience
8.5
Overall stay is positive due to exceptional location and attentive staff, but diminished by cramped rooms, cleanliness issues and limited F&B options.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:01

Property Description

Luxurious Accommodation
Experience a stay like no other at Durrat Al Eiman Hotel - فندق درة الايمان, just a stone's throw away from the Prophet's Mosque. The vibrant rooms with wooden decor offer modern amenities such as a flat-screen TV, safety deposit box, and mini bar for your comfort.

Convenient Services
Indulge in the convenience of on-site dining and take advantage of laundry, dry cleaning, and room service facilities during your stay. With free parking available and a 24-hour front desk, your needs are catered to promptly.

Ideal Location
Situated a short distance from Prince Mohammed Bin Abdul Aziz International Airport, our hotel ensures easy access for travelers. Book your stay now and immerse yourself in comfort and luxury at Durrat Al Eiman Hotel - فندق درة الايمان.

Important information:

Please note non refundable policy will apply on bookings over 5 rooms and will be charged full amount of the booking any time after the booking is made.

Guests coming from the UK will be required to submit a copy of the credit card bearing the same guest name and passport copy to the property at the time of booking.

During Ramadan all bookings including breakfast will have full Suhur buffet instead. There will be no other breakfast served after sunrise, but non-fasting guests are welcome to explore the room services menu.

Parking is subject to availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

7
Based on 6506 reviews
Cleanliness: 5
Service: 9.3
Location: 9.7
Room Quality: 5.5
Amenities: 6
Value for Money: 7.5
Food and Beverage: 4.5
Overall Experience: 8.5
E
Elsafty • solo_traveller • sa
10
Pros:

المكان ممتاز

2026-08-29 • via Nuitee
M
Mr. Moin ul • solo_traveller • ae
1
2026-08-29 • via Nuitee
M
Mohamed • couple • eg
10
شكرا بوكينج اثق فيك
Pros:

المكان وموظفوا الاستقبال والسرفيس الخاص بالنظافه وسرعه الاجراءات للدخول الغرف

2026-08-26 • via Nuitee
فارس • couple • sa
10
أفضل زيارة لي للمدينة المنورة
Pros:

لا لم أفطر ، الموقع ممتاز جداً

2026-08-25 • via Nuitee
A
Abdu • solo_traveller • sd
10
2026-08-25 • via Nuitee
A
ABDELRAHMAN • solo_traveller • sa
8
2026-08-24 • via Nuitee
E
Emam • solo_traveller • sa
10
فندق مناسب للاقامه .. تعامل العاملين بالفندق تعامل راقي
Pros:

قريب من الحرم و الغرف واسعه

2026-08-22 • via Nuitee
A
Ahmed • couple • sa
8
كانت اقامة لطيفة قيمة مقابل مال
Pros:

طبعا قريب من الحرم جدا موظف ال house keeping ودود جدا ومتعاون

Cons:

المرافق قديمة نوعا ما

2026-08-22 • via Nuitee
Q
Qasim • solo_traveller • sa
7
2026-08-22 • via Nuitee
A
Amro • solo_traveller • ae
4
Pros:

Reception - cleaner for 4th floor (Hassan).

Cons:

Waiiting much time in elevator.. narrow room.

2026-08-21 • via Nuitee
R
Rozy • couple • sa
10
2026-08-21 • via Nuitee
سحر • family_with_children • sa
5
2026-08-21 • via Nuitee
علي • solo_traveller • sa
9
حسوون الخالدي
Pros:

قريب من الحرم _ تعاون الموظفين _ الاهتمام بالنظافة

Cons:

ريحة الطبخ في الممرات _ الأكل في البوفيه الحمدعلى النعمة لكن الجودة رديئة

2026-08-21 • via Nuitee
K
Khukon • family_with_children • gb
7
Good stay, good staff, good location- no problem.
Pros:

Staff was good, lady in the reception was fantastic. The bengali bellboy was good and the cleaner rokib was excellent. Location was good too.

Cons:

The phone in the room did not work, i asked the receptionist they sent a worker he looked at it for 1 minute and said it wont get fixed i should use ohone in the hallway. Asked receptionist again they said they will send another mechanic but nobody came.

2026-08-19 • via Nuitee
M
Mohamed • solo_traveller • sa
9
Pros:

Very good hotel
All staff are good
Many thanks to room service team for level 14 Tarek & Shuzan

2026-08-19 • via Nuitee
M
Muhammad • couple • my
10
Pros:

I like mohamed arafa a good boy in cleaning

Cons:

Nothing

2026-08-19 • via Nuitee
A
Ahmad • extended_group • sa
9
The hotel was clean and conveniently located within walking distance of Al-Masjid an-Nabawi. I stayed on the 13th floor,
2026-08-19 • via Nuitee
H
Hamada • solo_traveller • sa
5
Pros:

الفندق قريب من الحرم

Cons:

وصلت بدرى الساعه 11 وطلبت من الموظف ان يدخلني الغرفه early check in اعتذر وقال الساعه 4 فقلت له انى مجهده والجو حار جدا قال لا إدخال الغرفه الساعه 4 وانتظرت حتى الساعه 3 وكان شاق جدا
الغرف ضيقه وازعاج شديد لم أتمكن من النوم لان الصوت مسموع من الغرف المجاورة

2026-08-17 • via Nuitee
A
Ayman • solo_traveller • sa
10
2026-08-17 • via Nuitee
A
Ali • solo_traveller • sa
9
2026-08-17 • via Nuitee