Hotel Crystal Interlaken

Hotels
8.2 (1736 reviews)
Rugenparkstrasse 13 , Interlaken , ch
+41 33 822 62 33

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Hiking
Luggage storage
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Old facilities
Uncomfortable beds

Categories

Cleanliness
8.03
Rooms were clean and comfortable, but some facilities were dated.
Service
8.8
Staff were very friendly and helpful throughout the stay.
Location
8.54
Excellent location near the train station, providing easy access to attractions.
Room Quality
7.49
Rooms looked a little old with some mentioning uncomfortable beds.
Amenities
8.02
Decent amenities but some restrictions on room use.
Value for Money
7.78
Some guests felt it was not a good deal considering the outdated facilities.
Food and Beverage
8.53
Breakfast was highly praised with good variety and quality.
Overall Experience
8.4
General satisfaction despite some negative points about room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Luxurious Accommodation
Indulge in a comfortable stay at the Crystal, ideally located just a short stroll from Interlaken's center and the train station. Unwind in rooms equipped with modern amenities like cable TV, a safe, and a well-appointed bathroom.

Delicious Dining Options
Start your day right with a sumptuous buffet breakfast served daily at the hotel. Need a packed lunch for your adventures? Simply make a request, and it will be ready for you.

Convenient Services and Activities
Benefit from local insights and recommendations available at the reception. Explore Interlaken effortlessly with complimentary public transport access and even try your luck at the casino with free entry for guests.

Book now for an unforgettable experience at the Crystal!

Important information:

Please note that your reservation is otherwise not guaranteed. Contact details are stated in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.2
Based on 1736 reviews
Cleanliness: 8.03
Service: 8.8
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.78
Food and Beverage: 8.53
Overall Experience: 8.4
E
Ezzeldin • solo_traveller • ae
10
Pros:

The place was amazing, very close to the city center and within easy reach of everything. The reception staff were very nice, friendly, and supportive. I really enjoyed my stay and would definitely recommend this place.

2026-08-29 • via Nuitee
J
Jinguo • solo_traveller • de
9
Pros:

Ein sehr gemütliches Hotel mit alles, was man für den Aufenthalt braucht.

2026-08-29 • via Nuitee
D
Dietmar • solo_traveller • de
9
2026-08-29 • via Nuitee
C
Chamara Sampath Fernando • family_with_children • nl
7
2026-08-29 • via Nuitee
Y
Yurie • couple • jp
10
2026-08-28 • via Nuitee
H
Hans Jürg • solo_traveller • ch
8
2026-08-28 • via Nuitee
F
Ferenc • family_with_children • hu
8
2026-08-28 • via Nuitee
B
Bo • couple • cn
7
2026-08-28 • via Nuitee
S
Sharyn • couple • au
8
Would recommend
Pros:

Breakfast included, clean, comfortable and luggage store

Cons:

Nothing to dislike.

2026-08-27 • via Nuitee
D
David • solo_traveller • ch
10
2026-08-27 • via Nuitee
J
Jeffery • couple • gb
8
Would definitely stay again, great staff and value for money
Pros:

Really friendly staff, good clean value for money, excellent breakfast catering for all, 5 minutes walk into town

Cons:

Nothing

2026-08-26 • via Nuitee
L
Ley • solo_traveller • de
8
Pros:

Frühstück und Freundlichkeit

2026-08-26 • via Nuitee
I
Ivo • solo_traveller • ch
10
Komme wieder !!
Pros:

Top Mittelklasse-Hotel in Interlaken. Klimaanlage (AC), gute Preis-Leistung, gute Lage, freundliches Personal

2026-08-26 • via Nuitee
S
Stefan • family_with_children • ch
8
2026-08-25 • via Nuitee
E
Elli • extended_group • ch
8
Sollten wir wieder einmal in Interlaken sein wissen wir in welches Hotel
Pros:

Dass Frühstück war vielfältig und gute Qualität.
Die Lage perfekt auch gut zu Fuß.

Cons:

Für uns war alles i.O

2026-08-24 • via Nuitee
T
Teresa • solo_traveller • es
8
Pros:

Ubicación al lado de la estación west, más alejado del centro del pueblo pero se recorre fácilmente, la atención de los trabajadores. Es limpio.

Cons:

Caro, aire acondicionado tenía que se agradece pero teníamos que cortarlo porque había un ruido como si fuese un taladro cada 2-3 minutos. Hotel que necesita una reforma.

2026-08-24 • via Nuitee
S
Singh • solo_traveller • it
8
2026-08-24 • via Nuitee
I
ISIDRO • couple • es
8
Ver como se derriten los glaciares. Una pena ver que como dentro de unos años no habrá glaciares.
Pros:

Lo que más me gustó fué que teniais muchos canales de TV. Y por supuesto TVE y TVE 24 horas.
Un buen detalles por parte vuestra que agradecemos.

Cons:

En principio todo bien

2026-08-24 • via Nuitee
Y
Yumi • solo_traveller • us
6
Cons:

The Bad smell in the bathroom was terrible.

2026-08-23 • via Nuitee
M
maria cristina • solo_traveller • ro
8
Pros:

Locația mi s-a părut puțin departe deși destul de aproape de gara de west destul de departe de centru și de punctele mele de interes interlaken ost

2026-08-23 • via Nuitee