Hôtel La Source

Hotels
Independent
8.6 (20 reviews)
8 rue Docteur Boissarie, Lourdes, 65100 , Lourdes , FR

Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent location
Helpful front desk staff
Spacious rooms
Good value breakfast
Cons:
Occasional maintenance issues
Unreliable WiFi
Limited breakfast variety
Some unfriendly staff

Categories

Cleanliness
7.8
The majority of guests were satisfied with the cleanliness, though there were isolated incidents of maintenance concerns.
Service
7.5
While service was often praised, particularly at the front desk, there were occasional complaints about bar and breakfast staff.
Location
9.2
Location is highly praised for its proximity to attractions, often cited as a deciding factor for guests.
Room Quality
7.6
Rooms are well-regarded for being spacious and generally comfortable, although some guests noted issues with amenities.
Amenities
6.8
Amenities received mixed feedback, with some guests missing in-room conveniences like kettles and reliable WiFi.
Value for Money
7.3
Opinions on value for money varied, with guests appreciating the location but occasionally questioning the cost of services.
Food and Beverage
6.6
The quality and variety of breakfast received mixed reviews, while lunch and bar service were seen as areas for improvement.
Overall Experience
7.9
Most guests enjoyed their stay due to the location and service, despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 10:05

Property Description

Terrace with Stunning Views

Enjoy the scenic views from the terrace while staying connected with complimentary Wi-Fi. For assistance in planning your day, take advantage of the tour/ticket services.

Delicious Dining Options

Satisfy your cravings at the on-site restaurant for lunch or dinner, or order room service for a cozy night in. Don't miss out on the drink offerings at the bar/lounge.

Convenient Amenities

Benefit from services like dry cleaning, a 24-hour front desk, and multilingual staff. Plus, take advantage of the airport shuttle and free parking for a hassle-free stay.

To book your stay at Hôtel La Source in Lourdes and explore nearby attractions like the Basilica of Our Lady of the Rosary, Basilica of the Immaculate Conception, and Massabielle Grotto, reserve now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LDE

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • Pets

    Pet max weight (per pet) in kg is 10

See all policies

Location

Guest Reviews

8.6
Based on 20 reviews
Cleanliness: 7.8
Service: 7.5
Location: 9.2
Room Quality: 7.6
Amenities: 6.8
Value for Money: 7.3
Food and Beverage: 6.6
Overall Experience: 7.9
D
David partner
10
Pros:

I liked we could just park our rent car and walk to everything!!

2024-10-05 via Nuitee
V
Vittorio partner
10
Pros:

Indimenticabile soggiorno, anche perché situati camera 704 con vista dal santuario al castello, con sfondo Pirenei

2024-06-06 via Nuitee
J
jorge
8
Bom hotel, com ótima localização.
Pros:

Muito bem localizado e um bom quarto.
Adquirimos com estacionamento grátis, conforme informação da reserva. Porém nos cobraram 7 euros a diária.
Ao chegarmos para Check in as 12:00 hs conforme reserva, fomos informados que o quarto estaria disponível somente as 14:00 hs.
Localização esplendida para fazer tudo a pé em Lourdes, com uma vista sensacional do rio que passa na frente do Hotel.

2024-05-10 via Nuitee
V
Virginia
8
Pros:

I requested for a queen i was given a 2 twin bed,

2024-05-07 via Nuitee
J
Jacques
10
Satisfait de notre séjour
Pros:

RAS, accueil, service parfait.

2022-06-13 via Nuitee
J
Jean-Claude partner
10
Pros:

Situation idéale vis à vis du sanctuaire.

2022-04-19 via Nuitee
P
Pertti
8
OK
Pros:

The hotels has an excelent location and has a view of the river/church. The hotel has passed it's glory days, but it it still a ok place for the price.

2021-08-09 via Nuitee
V
Verified traveler friends
10
Pros:

La gentillesse et la disponibilité de la gérante et du personnel

2021-07-28 via Nuitee
G
Gregory
10
Impeccable
Pros:

A quelques pas du sanctuaire, hotel propre avec un excellent rapport qualité prix.

2021-07-18 via Nuitee
V
valeria
10
viaggio di 4 coppie di amici
Pros:

posizione-pulizia-cordialita e qualita del servizio tutto ottimo grazie.

2018-08-29 via Nuitee
V
Verified traveler
8
Pros:

Hotel muito bem situado, limpo e confortavel

2018-08-11 via Nuitee
V
Verified traveler
8
Good Hotel
Pros:

Friendly staff and clean rooms. Food at the hotel was average. Would visit again.

2018-08-02 via Nuitee
K
Kat
10
Pros:

This hotel is no frills. Straight forward in how they charge you and the services they provide. I was happy with what I got considering the price I paid. The facilities are plain in design but clean. Elevators dated but works well. The main elevator is typical euro which they fit in a the stairs - can fit a 5-6 people at a time). There’s a bar at the lobby that serves drinks and snacks. There’s a dining room that serves breakfast, lunch and dinner. Breakfast was typical European meal with coffee, bread roll, croissants, yoghurt, ham, cheese, fruits etc. Enjoyable! The room was spacious enough but not large. Our room had comfortable beds (no duvet but a blanket and bed cover), a desk, luggage rack and a closet. There’s a balcony but you can’t step out. Bathroom was fairly modern. The shower is a bit cramp for bigger individuals (no insult intended) but it does the job. Hot water was a plenty. There’s a bidet. Shampoo and soap provided. Tv selection is limited to French and Italian. Reception was helpful whenever I asked questions. It’s right by the bridge to the the front gates of the bacilica. About a 5 min walk and you’re at the bacilica. WHY I’D STAT AGAIN - location, straight forward service, basic but modern room & bathroom.

2018-07-25 via Nuitee
M
Mario
8
Perfetto per un soggiorno alla grotta
Pros:

Tutto come previsto
Sempre emozionante anche dopo tante visite

2018-07-06 via Nuitee
V
Verified traveler
6
Pros:

Le personnel est gentil mais il devient s'occuper à la fois de la réception et du bar ce qui engendre des attentes même si ils font le maximum avec un sourire, ils semblent fatigués et dépassés.
l'hotel qui mériterait un rafraichissement
la chambre est rénovée mais les mobiliers sont plus digne d'un hotel une étoile tout au plus (ex: chaise pliable en plastique!). la chambre est petite , le nécessaire de toilette de qualité et quantité discutable
le point positif: le petit déjeuner étaient bon et le prix était raisonnable (6 euros)

2018-06-13 via Nuitee
M
MARIA BELEN
8
Repetiría este hotel
Pros:

Excelente ubicación. Excelente calidad precio. Atención del personal, muy amable

2018-05-25 via Nuitee
R
Rene
8
Pros:

Proche fe la grotte et des bain (5 min) pres de lesplanade de notre dame

2018-05-24 via Nuitee
J
Juliat
8
Pros:

We enjoyed our stay tremendously. The hotel is well located with great views of the Sanctuary of Our Lady of Lourdes and its surrounding and the staff are friendly and very helpful.

2018-05-16 via Nuitee
V
Verified traveler
6
Pros:

Lovely hotel lovely staff will be back 😊

2018-05-08 via Nuitee
V
Verified traveler
10
Prime location to Grotto
Pros:

The staff was very kind and helpful. The room comfortable, big bathroom.
Beautifully located within walking distance to the Grotto. Great Italian restaurant across the street.

2018-04-17 via Nuitee