Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Room renovations needed
Limited parking

Categories

Cleanliness
7.83
Multiple reviews mention cleanliness issues, especially in room and pool areas.
Service
9.3
Staff are consistently praised for being helpful and friendly.
Location
9.34
Location is frequently highlighted as a major strength of the hotel.
Room Quality
7.29
Reviews indicate rooms need renovation, affecting overall comfort.
Amenities
7.82
Some amenities are lacking or reported as outdated, affecting experience.
Value for Money
8.78
Fair value considering the location, despite cleanliness concerns.
Food and Beverage
8.83
Breakfast area received positive feedback, but specifics were less common.
Overall Experience
8.8
Guests express overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:41

Property Description

Prime Location near Paseo Montejo Avenue
Hotel Holly is conveniently situated just 200 metres from the renowned Paseo Montejo Avenue, offering guests easy access to one of the most important areas in Merida.

Comfortable Rooms with Amenities
The air-conditioned rooms at Hotel Holly are equipped with cable TV, a small fridge, and vibrant decor. Guests can enjoy the convenience of showers, free toiletries, and a cozy ambiance during their stay.

Convenient Facilities and Nearby Attractions
With an on-site cafeteria and various dining options nearby, guests can indulge in a culinary adventure. Additionally, popular landmarks such as San Ildefonso Cathedral and the Old Train Station are a short distance away, making exploration effortless.

Book your stay at Hotel Holly now for a memorable experience in Merida!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 276 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 8.8
K
Karinosk • couple • mx
9
Excelente trato!
Pros:

El personal fue muy amable, nos hicieron buenas recomendaciones. Además, nos prepararon el desayuno muy temprano porque teníamos que salir y estuvo delicioso. La ubicación es buena.

Cons:

La habitación me pareció pequeña, incluso la cama creo que no era matrimonial. Sin embargo, todo lo demás compensa.

2026-03-19 • via Nuitee
C
Cristina • family_with_children • mx
10
Pros:

La ubicación es perfecta!
La habitación agradable aunq los colchones un poco duros
Ideal para pasar una noche

Cons:

No tienen servicio de cable o Smart TV

2026-03-18 • via Nuitee
R
Roberto Isaac Lara Novelo • family_with_children • mx
10
Pros:

Todo bien, la ubicación, la tranquilidad, la habitación

Cons:

Todo bien.

2026-03-16 • via Nuitee
J
Jaroslav • family_with_children • cz
6
2026-03-12 • via Nuitee
A
Alexandre • couple • br
8
Bom para poucos dias
Pros:

Tranquilidade, está em local um pouco mais afastado do centro, o que oferece mais sossego, ainda assim está próximo de bons restaurantes e bares da cidade. Cama grande e espaço limpo diariamente.

Cons:

Café da manhã servido muito tarde, não foi possível prova-lo. Chuveiro não oferece um banho quente e agradável.

2026-03-07 • via Nuitee
C
Carlos • family_with_children • mx
8
BIEN, RECOMENDABLE PARA QUEDARSE EN MERIDA, ESTA CENTRICO
Pros:

DE MANERA GENERAL LAS HABITACIONES CUMPLEN EL PRECIO, TIENE UNA BUENA UBICACIÓN Y TUVIMOS BUEN TRATO.

Cons:

SOLO AL LLEGAR NO NOS PUDIERON ENTREGAR TODAS LAS HABITACIONES (BUENO LLEGAMOS A LAS 11)

2026-03-05 • via Nuitee
A
Ana Karen • family_with_children • mx
10
Pros:

Es la segunda vez que me quedo en ese hotel y la verdad la ubicación a dos calles de paseo Montejo le da un súper plus

Cons:

Las colchas de las camas sí se ven sucias 😩

2026-03-01 • via Nuitee
E
Elizabeth • couple • mx
9
2026-02-27 • via Nuitee
I
IBEROMEXICANA • solo_traveller • mx
9
Bien hubicado y bien atendido
Pros:

Ubicación y trato excelente

2026-02-23 • via Nuitee
L
Loïc • family_with_children • fr
7
Pros:

L'emplacement
L'accueil du personnel

Cons:

La chambre
Le petit déjeuner

2026-02-14 • via Nuitee
R
Rosa • family_with_children • gb
10
Amazing value for money!
Pros:

Amazing value for money, massive bedroom and really comfortable bed. The staff were extremely attentive and were efficient in responding to any questions or needs. Perfect location to walk into the centre but not have any sort of noise issues in the evening. Would 100% book again without a doubt!

Cons:

Nothing

2026-02-13 • via Nuitee
M
Mayra Cano • family_with_children • mx
10
Pros:

Todo

Cons:

Nada

2026-02-11 • via Nuitee
O
Omar • couple • mx
9
Un gran lugar cerca de paseo Montejo
Pros:

El staff siempre muy atento y dando recomendaciones de que hacer y que visitar. La habitación es muy confortable y limpia, tiene lo necesario para hacer de tu estancia un buen rato. Hay ventilador y aire acondicionado. El hotel tiene una alberca pequeña al final y el estacionamiento también es pequeño pero funcional.

Cons:

Le faltaría un frigobar para que fuera un 10

2026-02-08 • via Nuitee
M
MARCO • solo_traveller • mx
9
2026-01-31 • via Nuitee
T
teresa • family_with_children • mx
10
Pros:

He ido varias veces y los he recomendado conmmuchas personas. Siempre teniendo una excelente experiencia.

Cons:

Generalmente la cafetería está abierta, pero en ésta ocasión estaba cerrada por la mañana, obligándonos a cambiar de planes de salida. Ojalá enviasen algún mensaje por whats en situaciones imprevistas. Sólo ese detalle menor

2026-01-26 • via Nuitee
R
Roberto Isaac Lara Novelo • family_with_children • mx
9
Pros:

Todo estuvo bien

Cons:

Aparecieron cucharachitas, suponemos que fue por el tema del mueble de madera que se ve un poco viejo, sea lo que sea, aparecieron, Pero se que es un lugar muy limpio.

2026-01-26 • via Nuitee
R
raul • family_with_children • ca
10
tres bien
Pros:

bien

Cons:

rien

2026-01-24 • via Nuitee
P
Pau • solo_traveller • mx
8
2026-01-23 • via Nuitee
L
Luis Gildardo • solo_traveller • mx
9
satisfecho!
Pros:

Trato personal

Cons:

Me hubiera gustado una mesa de trabajo en la habitación, sin embargo, la habitación cumple con lo necesario.

2026-01-20 • via Nuitee
L
Leonel • solo_traveller • mx
8
Cumple
Pros:

No aplica

Cons:

La regadera no salía tanta agua

2026-01-20 • via Nuitee