New Oriental Hotel

Hotels
•
Independent
8.4 (137 reviews)
1, Toegye-ro 14-gil, Jung-gu, Seoul, Seoul, 100-053 , Seoul , KR

Facilities

Elevator
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
Tours/ticket assistance
Rooftop terrace
Well-lit path to entrance
Stair-free path to entrance
Accessible shuttle
No accessible shuttle
See all facilities

Review Highlights

Pros:
Excellent, central location near Myeongdong, shopping and transport
Spacious rooms and generally clean
Helpful/honest staff (e.g., returned lost rings, night manager assistance)
Good rooftop view of Seoul Tower
Washer/dryer available and basic complimentary items (tea, some water provided)
Cons:
Serious service incident reported (guest intimidation by person claiming to be manager)
Rooms/building feel older/outdated; some small windows and maintenance issues (door not closing)
No reliable on-site food/restaurant often closed
Wi‑Fi drops in hallways; limited TV channels/no cable or subtitles
Rooftop accessibility limited (stairs only) and hotel entrance on a steep hill
Some charges for bottled water and paid laundry

Categories

Cleanliness
9.5
Multiple reviews consistently describe rooms and the hotel as clean and spacious, with only isolated mention of debris under a bed and a few leftover slippers.
Service
6.7
Mixed reports: several guests praise honest/helpful staff (returned rings, night manager John helped with directions and an umbrella), but a serious negative incident involving a man claiming to be a manager who yelled at and intimidated guests significantly lowers the score.
Location
10
Repeatedly described as an excellent, very convenient location near Myeongdong, shopping, transport links, Namsan cable car and Namdaemun — a major positive across reviews.
Room Quality
8.2
Rooms are often called spacious and comfortable, but reviewers note small windows, some outdated features, a door that didn’t close properly in one room and general signs of an older property.
Amenities
8
Basic amenities are present (daily water in some reports, tea, small washer/dryer, rooftop), but limitations include spotty Wi‑Fi in hallways, limited TV channels/no cable, rooftop access only by stairs and some paid items.
Value for Money
9.3
Several guests describe the hotel as good value or 'bang for your buck' given location and room size; judged favorably relative to price despite some shortcomings.
Food and Beverage
6.5
Weak area: multiple mentions of no available on-site food/restaurant closed, paid water in some cases, with only occasional positive notes about tea or complimentary small items.
Overall Experience
9
Overall impressions are positive for location, cleanliness and staff assistance in many cases, but the overall score is tempered by the severe customer service incident and some dated room features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:40

Property Description

Rooftop Terrace with Stunning Views - Take in the breathtaking cityscape from our rooftop terrace, perfect for unwinding after a day of exploring.

Delicious Dining Options - Indulge in a satisfying meal at our restaurant, and don't miss out on our daily buffet breakfasts for a fee.

Convenient Location and Amenities - With a business center, express check-in, and more, we ensure a seamless stay for our guests. Plus, stay connected with complimentary Wi-Fi in all 65 air-conditioned rooms.

Book your stay at New Oriental Hotel now to experience the perfect blend of comfort, convenience, and style.

Important information:

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.4
Based on 137 reviews
Cleanliness: 9.5
Service: 6.7
Location: 10
Room Quality: 8.2
Amenities: 8
Value for Money: 9.3
Food and Beverage: 6.5
Overall Experience: 9
A
ANTONIO
8
Pros:

The hotel is definitely older than the pictures shown on site. However it is worth mentioning the room is spacious and clean. Wish they have bath tub in suite.

2025-10-06 • via Nuitee
T
T7695JHcelial • NONE
2
Very bad experience, no respect and guests' safety is not guaranteed
Pros:

It was a very bad experience. We, 5 ladies, checked into their hotel and dined in their restaurant. A man claiming to be the hotel lobby manager, who wasn't wearing a uniform or a badge, yelled at us and questioned why we were eating there without his permission, even though there was no notice posted in the restaurant requiring permission. He then followed us to our room's entrance and demanded we clean up the dining area. We were shocked and didn't know if he would do anything to endanger us. The entire experience was disrespectful and abusive.

2025-08-08 • via Tripadvisor
J
Jose
6
Not ideal budget hotel
Pros:

Hotel entrance is on a hill that makes check-in challenging with luggage. Greeted by a front desk employee who's favorite word was "no". Booked two rooms together, but were on separate floors. One room door did not close correctly, it kept hitting the closest wall. Rooms were clean and comfortable. Free wi-fi inside room but drops once you enter hallway. Hallways had weird slopes in sections, but weren't in same spots on different floors. Zero food available within the hotel, restaurant was either on holiday or gone out of business. Won't consider staying here again.

2025-07-25 • via Nuitee
G
Gilbert
8
Pros:

gGood oaton amdeasyacess to shoing mall.

2025-07-24 • via Nuitee
G
Gilbert • family_with_children
10
Pros:

Nice lication.

2025-07-21 • via Nuitee
M
Ma Theresa C
8
good hotel in busan
Pros:

convenient location. had to pay for water. very honest staff. left my rings and they contacted me right away and sent my rings to my hotel in seoul. hotel room is spacious and very clean. small windows - not good if you are claustrophobic. the tea is good too.

2025-07-05 • via Nuitee
M
Ma Theresa C
10
good bang for your buck!
Pros:

close to all shopping, transportation (bus/train/airport bus/taxis). very convenient just let the cab drop you at the corner and not at the uphill part especially if you have a lot of luggage.
our hotel tv remote did not work but staff fixed it after - regular tv stations. no cable, no airplay, no subtitles.
2 water bottles a day - Yey!
rooftop is very nice with a view of the seoul tower. however not accessible if you have a disability as the elevator only goes to the 7th floor and a steep stair to the rooftop (8th floor)
small washer/drier at 5000 won/wash
clean hotel- quiet even though they said there’s construction happening - never heard construction noise but you will hear next room if they are loud.
Hotel is clean and spacious- we had 2 large suitcases and 2 carryons and still have room.

2025-07-05 • via Nuitee
M
Maria
8
Pros:

Large spacious room

2025-07-04 • via Nuitee
R
ramsayda • Solo travel • Vancouver, British Columbia
10
Tourist assistance beyond expectation.
Pros:

Gratitude to John the night manager for his assistance in providing directions to another hotel within the Myeongdong area of Seoul. He also provided an umbrella for cover from rain while walking. I appreciated his support and willingness to offer services beyond his responsibility. Thank you John. Your employer hotel and guests are very fortunate to have you as a manager. David

2025-06-30 • via Tripadvisor
Y
YUKi
8
Pros:

日本語も対応してもらえるし、
雨が強かったのでタクシーを手配してもらいました。客室はベットの下にゴミや前に泊まってた人のであろうスリッパなど落ちていましたがそれ以外は問題なし!

2025-06-26 • via Nuitee
T
TUNG • family
6
Pros:

Good location, otherwise nothing impressive.
The rooms are old and outdated.
It's on the border of Myeongdong shopping area, so it is walking distance to some of the attractions like Namsan cable car, Cheonggyecheon stream and of course Myeongdong shopping and night food market.
The cleaning lady is really nice.

2025-06-15 • via Nuitee
A
AKIKO • friends
10
Pros:

場所が最高!!

2025-06-11 • via Nuitee
R
Rihyang • family_with_children
10
Pros:

南大門によく行くので立地条件最高、毎回韓国に行く時はこのホテルを利用します。

2025-06-08 • via Nuitee
N
NORIKO • family
8
Pros:

リフォームした後のようで、室内は何処も綺麗でした。
お布団と枕がフカフカ。

ただコンセントの差し込み口が、床近くにCタイプが1箇所(2個)と、洗面所にドライヤーがさしてある(1個)の2箇所しか無いので不便でした、ここも2個欲しいところです⋯⋯

ペッドサイドとデスク付近に3個穴タイプの差し込み口が有りましたが、Cタイプしか用意していなかったので使えませんでした。
スマホ用の差し込み口も無かったです。

洗面所は2人同時に使用出来る位広く、シャワールームもガラスで仕切られ、水が洗面所に流れる事も無かったのは良かったです。
トイレの便座も新しく、トイレットペーパーが流せました。

ただ横1m縦1m30cm位の大きな鏡は、とてもお洒落でしたが、鏡を引き立てる為の演出なんでしょうか、ライトが鏡の後ろからバックライトになっていたので、お化粧をするには少し暗かったです。せめてサイドにライトを追加されていたら完璧でした。

スタッフは日本語が話せませんでしたが、困った時はスマホの翻訳機能で、即対応してくれたのでとても助かりましたのた、総合して星4つにしましたが、わりと気に入ってます。

2025-06-06 • via Nuitee
M
M
6
Pros:

可もなく不可もなく、ですが、宿泊代金が高すぎるように感じました。

エレベーターは遅い、清掃はされない

2025-05-22 • via Nuitee
F
FUMIKO
8
リピートあり
Pros:

私の常宿はミリオレなのですが、今回、同行する娘の勧めで、口コミの良いこのホテルに泊まりました。ミリオレより明洞中心地からは少し離れるけれど、部屋が綺麗でフロントも掃除の人もスタッフは好印象。エレベーターが一機しかなく長く待たねばならなかったことと、バスローブがなかったのは不満でした。

2025-05-21 • via Nuitee
A
AYUMI
10
Pros:

良かったです

2025-05-01 • via Nuitee
J
Joyce • friends
8
Pros:

Easily accessible to all the great places.

2025-04-25 • via Nuitee
N
Nathalia
8
Ótimo hotel
Pros:

Localização perfeita, proxima ao metro de Myeongdong e muitos restaurantes e lojas. Funcionários simpáticos e gentis.
Sobre o quarto, é confortável e o banheiro é grande.

2025-04-11 • via Nuitee
T
Takuya
6
匂いが
Pros:

家族旅行で一泊のみ利用しました。部屋はまぁまぁ綺麗ですが、トイレの匂い?消毒?の匂いがして、嫌でした。それ以外は立地、価格問題ありませんでした。

2025-04-07 • via Nuitee