Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Nice onsen
Free amenities
Cons:
Room size could be improved
Cleaning frequency could be higher

Categories

Cleanliness
7.53
Cleanliness could be improved; guests indicated lack of daily cleaning and insufficient cleaning supplies.
Service
9.5
Thankful and attentive staff, always greeted with smiles and good service.
Location
9.54
Great location, very convenient access to transport and local attractions.
Room Quality
7.99
Rooms are a bit small, but comfortable and well-equipped for short stays.
Amenities
8.52
Good amenities like onsen, free laundry, and snacks available, but could include more daily maintenance.
Value for Money
8.48
Overall, the hotel offers good value, though some guests noted minor issues.
Food and Beverage
9.33
Breakfast and late-night ramen were well-received, providing good variety.
Overall Experience
9.5
Guests generally express a high level of satisfaction, enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:23

Property Description

Convenient Location in Tokyo

Modern Amenities

Delicious Dining Options

Book your stay at Dormy Inn Ueno Okachimachi in Tokyo for a comfortable and convenient experience. Enjoy free WiFi, a sauna, and stunning city views during your stay. The modern rooms feature a flat-screen TV, fridge, and air conditioning. Start your day with an Asian breakfast and savor Asian cuisine at the in-house restaurant. Don't forget to try the complimentary Yonaki Soba ramen noodles at night. With non-stop assistance at the reception, your needs will always be taken care of. Explore nearby attractions like Sensoji Temple and Tokyo Skytree. Make your reservation now and experience the best of Tokyo at Dormy Inn Ueno Okachimachi.

Important information:

Meal-inclusive rate does not include meals for children sleeping in existing beds. Additional fees apply for children's meals if adults book a meal-inclusive rate. Please contact the property for details.

When sending packages and luggage to the property, please write the booking number and guest name used to make the reservation on the packing slip. Mail without the above information may not be accepted by the property.

Please note that the hotel will undergo long term equipment maintenance on the following period: 21 January 2024 to 28 January 2024. During this period, property will be closed.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for ¥3,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1330 reviews
Cleanliness: 7.53
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 9.33
Overall Experience: 9.5
D
Daniel • solo_traveller • us
10
Great location. Loved the outdoor bath and free late night ramen
Pros:

Loved the location near Ueno station (very easy to get to Narita). Small onsen, but enjoyable with an outside bath and views of Tokyo Skytree. I also appreciated the complementary late night ramen :)

Cons:

-

2026-07-03 • via Nuitee
N
Nathan • solo_traveller • au
9
Close to railway stations
Pros:

Close to Ueno Park and the Yamanote Line, which makes it easy to get around Tokyo. Family Mart convenience store outside. It's also close to Keisei Ueno station where the Keisei Skyliner train terminates from Narita Airport. So, if you're arriving into Tokyo via Narita Airport, this hotel is in an ideal location.

2026-07-03 • via Nuitee
T
Tsz wai jane • couple • hk
8
2026-07-02 • via Nuitee
T
tomoko • solo_traveller • jp
6
楽しかった
Pros:

満室でないとの事で、広めのシングルルームに変更していただきました。

Cons:

朝食の品数が残念でした。

2026-06-30 • via Nuitee
K
Kueilan • couple • tw
9
2026-06-30 • via Nuitee
R
Raymond • solo_traveller • us
9
2026-06-30 • via Nuitee
I
Irina • solo_traveller • us
8
2026-06-30 • via Nuitee
B
Banting • solo_traveller • us
7
Hotel was overall good just had bad experience with other hotel guest
Pros:

The staff, public bath

Cons:

1 elevator

2026-06-28 • via Nuitee
A
Amanda • solo_traveller • gb
10
2026-06-26 • via Nuitee
I
ISABELLE • couple • fr
10
Nous sommes restés quelques jours impeccable
Pros:

Personnel adorable et bienveillant

2026-06-26 • via Nuitee
A
Amanda • solo_traveller • gb
10
2026-06-26 • via Nuitee
J
Jean-Sébastien • couple • fr
8
Dans l'ensemble c'est un bon hôtel.
Pros:

Très bon hôtel. Bon rapport qualité / prix.
Bien situé dans Ueno et proche d'une station de métro.
Propre, confortable et on entend pas les bruits de la rue.
Le personnel est très agréable et nous a fourni des patchs afin de camoufler nos tatouage pour que nous puissions profiter du onsen.

Cons:

Un seul ascenseur pour l'ensemble de l'établissement. Beaucoup d'attente à chaque fois.
Vraiment décevant que le onsen ne soit pas tatoo friendly, surtout au vu de l'afflux touristique international. Et ce n'est n'était pas vraiment précisé lors de la réservation et c'est ce qui a joué ma décision sur le choix d'hôtel.

2026-06-25 • via Nuitee
K
Karl Jason • solo_traveller • us
10
Pros:

Hotel was near a convenience store, restaurants, and had a bath house.

Cons:

Bath area was a little small. Pillows are hard.

2026-06-24 • via Nuitee
Y
Yuliia • couple • pl
9
Overall, great!
Pros:

Great onsen, friendly staff, and ramens in the night for free. )

Cons:

A bit strange separation of a sink and a shower)

2026-06-21 • via Nuitee
Y
YI KAI • couple • tw
8
Pros:

有溫泉還有冰棒及飲料可以喝

2026-06-19 • via Nuitee
太田 • solo_traveller • jp
6
暑かった
Pros:

広くゆったりとした快適な空間でした。
扉が一枚あるためか廊下の音や声も気にならなかった

Cons:

コンセントのみでUSBポートがあると良かったです
エアコンが集中管理のため暑かった

2026-06-18 • via Nuitee
M
Marc • family_with_children • fr
6
Séjour en famille à Tokyo
Pros:

Localisation proche de la gare de Ueno et du parc
Accueil sympathique

Cons:

Chambre petite et petit déjeuner moyen pour des européens

2026-06-18 • via Nuitee
Y
YUFANG • solo_traveller • tw
10
Pros:

全部

2026-06-18 • via Nuitee
C
Chen-Hao • family_with_children • tw
9
Pros:

2樓有備品區，基本的牙刷、刮鬍刀等等都有。
大浴場男女分開，房間有提供小提籃，不過上面放了一個LUNDRY BOX，方便帶換洗衣物去大浴場，還可以用電視確認擁擠程度，再排時間去大浴場泡泡澡
大浴場乾衣區提供含鑰匙的置物櫃
大浴場內盥洗區提供洗髮、護髮、洗面乳、沐浴乳，有1池熱水、1池冷水、1持戶外的熱水，竟然還有烤箱
洗好出來有吹風機，桌上還有提供化妝水跟乳液，體重計
洗好出來有休息區，有漫畫可以看還有冰品雖然口味我不喜歡，養樂多不知道是不是太晚洗澡，都是空箱

Cons:

飯店12層樓只有1部電梯，早上退房時人很多就要排很久。
大浴場出去時，門是自動感應開啟的，有疑慮

2026-06-18 • via Nuitee
Y
Yi Kai • couple • my
10
Pros:

I like the location and facility

Cons:

Only 1 lift.

2026-06-17 • via Nuitee