Emaar Royal Hotel

Hotels
8.9 (5322 reviews)
Central Area North , Al Madinah , sa

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location near Al-Masjid Al-Nabawi
Friendly, helpful staff and strong customer service (named personnel praised)
Clean and comfortable rooms (housekeeping praised)
Good value for money
Breakfast variety
Efficient housekeeping
Cons:
Breakfast quality and fruit condition often criticized
Occasional pest sighting (cockroach reported)
Some furniture and carpet are worn/need attention
Elevators can be slow
Small bathroom reported in some rooms

Categories

Cleanliness
8
Generally praised (multiple mentions of good housekeeping and named staff like Haroon), but isolated issues reported such as a cockroach in a wardrobe and some worn/old carpet that needs renewal.
Service
9.8
Consistently highly rated — many compliments to reception and customer-relations staff (Riyadh/Riyadh AlSharif, AbdurRehman, Shahadat, Shobiuk, S.V. Kamal, Abeer) for attentive, helpful support.
Location
9.9
Repeatedly highlighted as excellent and very close to Al-Masjid Al-Nabawi; location is a major positive factor in many reviews.
Room Quality
8.7
Rooms described as comfortable and appropriately sized by many guests, though some mention a small bathroom and the need for attention to certain furniture.
Amenities
8.4
Amenities are generally adequate (breakfast service, housekeeping), but guests reported issues with elevator delays and some maintenance/quality aspects of facilities.
Value for Money
9.2
Multiple guests explicitly state the hotel offers good value for money and recommend repeating the stay; value is a clear strong point.
Food and Beverage
7.6
Breakfast variety noted, often oriented to Arab cuisine, but several complaints about quality of main dishes, desserts and fruit (dried oranges, apples turning black).
Overall Experience
9.6
Overall very positive stays with many recommendations and repeat bookings; minor issues (food, occasional pests, furniture) did not outweigh the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:05

Property Description

Luxurious Accommodation with Stunning Views

Modern Rooms with Essential Amenities: Experience comfort and convenience in our air-conditioned rooms with stylish décor, wardrobe, minibar, and private bathroom.

Culinary Delights for Every Palate: Indulge in a variety of Asian and international cuisine at Uhud and Bader Restaurants. Grab a quick bite or a relaxing beverage at our on-site coffee shop.

Convenient Location with Nearby Attractions: Explore the Hejaz Railway Museum just a short drive away. Enjoy easy access to the Prophet’s Mosque and Mount Uhud. Don't miss the chance to stay at Emaar Royal Hotel for a memorable experience.

Important information:

Please note that children under 5 dine for free. Children between 6 and 12 dine with a 50% disocount of the adult price. Children who are 12 and above pay full price.

Please note non refundable policy will apply on bookings over 5 rooms and will be charged full amount of the booking any time after the booking is made.

For all bookings from the UK guests are required to provide a copy of their passports and a credit card. Failing to have these documents the property will collect full payment upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

8.9
Based on 5322 reviews
Cleanliness: 8
Service: 9.8
Location: 9.9
Room Quality: 8.7
Amenities: 8.4
Value for Money: 9.2
Food and Beverage: 7.6
Overall Experience: 9.6
Z
zainab • family_with_children • ng
8
My stay was excellent and I recommend this Hotel
Pros:

The location was excellent near to female entrance to masjid Nabawi, nice restaurant around. The staff were very helpful they allow me early check in and late check out. House keeping up to standard especially brother nayem and Sajjad. Will definitely book again in sha Allah

Cons:

The WiFi is a bit slow and tv not smart

2026-08-22 • via Nuitee
K
KD • solo_traveller • kw
8
Pros:

Reception welcome, room service was exceptional and location

Cons:

Dull lights and old furniture no iron

2026-08-22 • via Nuitee
H
HAYTHAM • extended_group • sa
10
طاقم العمل اكثر من رائع
Pros:

جدا ممتاز

Cons:

لا شئ

2026-08-22 • via Nuitee
A
amr fetoh • solo_traveller • eg
10
2026-08-22 • via Nuitee
S
Sara • family_with_children • sa
9
Pros:

اللي اعجبني تعامل الموظفة روان البلادي ماقصرت ساعدتنا ف الدخول ويسرت علينا وماانتظرنا عسى ربي يرزقها من واسع فضله ويسخرلها الناس الطيبة ♥️♥️

Cons:

الانتقاد الوحيد ف كل مرا نجي فيها موضوع الكهربا
لما نطفي اي ابجورة عشان ننام تنطفي كامل الكهربا اللي جنب الاسرة .. ونحن نبغى نشحن الجوال
هذي الحركة مو حلوة ننجبر ننام ف النور عشان نشحن
او نطفي النور والجواال ينشحن جهة التلفزيون
مادري ليش دي الحركة .. هذا اكثر شي يضايق بس 💔😭

2026-08-22 • via Nuitee
M
Mohamed • extended_group • bh
8
It was very good and I would like to thank Mr. Riyadh alsherif for his support.
Pros:

It was near to the mosque

Cons:

AC is little bit not enough for big rooms

2026-08-22 • via Nuitee
B
Bader • solo_traveller • kw
9
2026-08-22 • via Nuitee
H
hasan • solo_traveller • pk
10
Pros:

Everything perfect

Cons:

..

2026-08-22 • via Nuitee
M
Mohammed Abdus Samad • solo_traveller • sa
10
2026-08-22 • via Nuitee
F
Faisal • extended_group • sa
8
إقامة مريحه
Pros:

الموقع قريب من بوابات النسا

Cons:

الأفياش تفصل إذا طغينا اللمبات يعني م يمدي تشحن جوالك وانت نايم لازم تكون صاحي كلمناهم قالو تعليمات الدفاع المدني / الستاره مي عازله 100٪؜

2026-08-22 • via Nuitee
N
Nesreen • family_with_children • sa
10
جدا رائعة
Pros:

قريب من الحرم
الغرفة نظيفه
البوفية متنوع و لذيذ

2026-08-22 • via Nuitee
M
MD MOFAZZAL • couple • au
8
2026-08-22 • via Nuitee
S
Sara • family_with_children • sa
9
Pros:

ماشاء الله تبارك الله كل شي للامانة كان جميل النظافة الهدوء
ووقت دخولنا كمان ماخلونا ننتظر رغم وصلنا ١٢ تقريبا
انا اشكر روان البلادي جعل ربي يسخرلها الناس الطيبة ف حياتها ويرزقها من حيث لاتحتسب
ذوق اخلاق ..
ربي يييسرلها زي مايسرتها معانا وزيااادة ♥️♥️♥️

2026-08-22 • via Nuitee
A
Abdessamad • couple • gb
8
2026-08-22 • via Nuitee
M
Muhammad • family_with_children • qa
10
Over all excellent
Pros:

Everything

Cons:

Coffee and tea whitener

2026-08-22 • via Nuitee
I
Irfan • family_with_children • sa
9
2026-08-21 • via Nuitee
S
Sultan Gul • family_with_children • ae
9
Great family staf super close to haram
Pros:

Great location. Easy check in, staff always available to help. Good parking facilities
This is our second stay here

2026-08-21 • via Nuitee
J
Jalal • solo_traveller • sa
10
Pros:

تعامل موظفين الاستقبال و العاملين ممتازة و الموقع قريب من الحرم النبوي

2026-08-21 • via Nuitee
M
mostafa • extended_group • sa
8
2026-08-21 • via Nuitee
A
Adil • solo_traveller • om
7
Pros:

الاطلالة على جبل أحد والموقع قريب نوعا ما من الحرم

Cons:

نوعية الاكل في الإفطار
بعض الاكل بارد المفروض يقدم طازج مثل بان كيك بارد وسميك والعدس بارد
العصاير ما طازجه وساخنه
الفواكه المفروض تقدم بشكل أفضل مقطعه ونظيفة
الأرز يفترض عنده طبق أدام تأكله معه
المخبوزات كثيرة وباردة لو تقلل الكمية وتكون طازجه وسخنه
لا توجد ضيافة في الغرفة لو حاجة بسيطة تعطي انطباع
المناشف توجد بها رائحة غير طيبة
لا يوجد سائل استحمام

2026-08-21 • via Nuitee