Hotel Santika Premiere Gubeng Surabaya

Hotels
•
Santika Premiere
8.6 (492 reviews)
JL. Raya Gubeng No. 54 Gubeng , Surabaya , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Room cleanliness issues
Parking space insufficient

Categories

Cleanliness
7.69
Subpar cleanliness mentioned in several reviews.
Service
9.16
Friendly and helpful staff noted positively.
Location
8.7
Convenient location near train station highlighted.
Room Quality
8.65
Nice and spacious rooms referenced.
Amenities
8.68
Standard amenities for the hotel tier.
Value for Money
8.64
Good price/quality ratio noted.
Food and Beverage
8.69
Breakfast variety praised, although some found it too Asian-focused.
Overall Experience
8.56
General positive feedback despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:24

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and a comfortable seating area, perfect for relaxation after a day of exploring Surabaya.

Convenient Location
Located just minutes away from major shopping centers and transportation hubs, Hotel Santika Premiere Gubeng Surabaya offers easy access to the city's attractions.

Delightful Dining Experience
Savor a variety of Indonesian, oriental, and international cuisine at the Travelodge Restaurant, complemented by a daily buffet breakfast and a cozy lobby lounge serving premium tea and coffee.

Experience luxury and convenience at Hotel Santika Premiere Gubeng Surabaya. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Location

Guest Reviews

8.6
Based on 492 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.56
H
Henk • solo_traveller • be
9
2026-08-24 • via Nuitee
C
Catherine • couple • au
8
2026-08-21 • via Nuitee
E
Elisa • solo_traveller • it
8
Pros:

Hotel nuovo e molto curato...
Stanza ampia con una bella vista e molto pulita.
Dotata di confort come 4 bottiglie di acqua e ciabattine

Cons:

Colazione take away pessima

2026-08-21 • via Nuitee
N
Nadine • couple • de
10
Komfortabler 1-Nacht-Aufenthalt mit absolut beeindruckendem Frühstück
Pros:

Zentral in der Nähe des Bahnhofs gelegen, Personal sehr freundlich, das Frühstück wirklich außergewöhnlich reichhaltig - für jeden Geschmack (westlich sowie asiatisch) was dabei.

2026-08-20 • via Nuitee
M
Marco • solo_traveller • it
8
2026-08-17 • via Nuitee
M
Marco • solo_traveller • it
8
2026-08-15 • via Nuitee
N
Nicole • couple • nl
8
2026-08-13 • via Nuitee
J
Jin • solo_traveller • cn
9
满意
Pros:

早餐好吃死了！吃撑了，也是大落地窗，好看的
特别喜欢布艺的挂画，但是打印的装饰

Cons:

市区的有点贵，三百多，不过是星级的，也可以了，有伴手礼商店就更好了

2026-08-12 • via Nuitee
Z
Zubaidah Ya’cob • couple • my
7
Overall good
Pros:

The giant glass window facing sunrise and Surabaya city

Cons:

Noisy can hear from inside my room, perhaps produce from construction inside the building

2026-08-11 • via Nuitee
R
Romain • family_with_children • fr
10
2026-08-10 • via Nuitee
M
Monika • couple • ch
5
Pros:

Schöne Aussicht und breites und gutes Frühstück, Preis-Leistung okay

Cons:

Hotel etwas in die Jahre gekommen (ausser Lobby), sehr unfreundliche Mitarbeiter

2026-08-10 • via Nuitee
H
Hans • solo_traveller • ch
9
Pros:

• Nettes Personal
• Schönes Modernes Zimmer
• Aufhängemöglichkeiten im Bad für z.B. Handtücher
• Schöne Aussicht

Cons:

•Nichts negatives auszusetzen

2026-08-09 • via Nuitee
O
OLIVIER • family_with_children • fr
9
exceptionnelle
Pros:

vraiment tous et surtout le personnel toujours la pour aider merci a eux :)

2026-08-07 • via Nuitee
A
Andreas • couple • de
9
2026-08-05 • via Nuitee
A
Arnaud • solo_traveller • fr
10
Une chambre très confortable !
Pros:

La chambre était grande avec une vue imprenable sur la ville. Les lits sont très grands et confortables. Les petit-déjeuners bénéficient d'un large choix. Un excellent choix !

Cons:

L'hôtel est un peu bruyant et la climatisation sentait l'humidité

2026-08-04 • via Nuitee
F
franck • couple • fr
9
Super séjour
Pros:

La chambre est grande et propre, le personnel est très sympathique et serviable, l’hôtel est proche de la gare. Et surtout le petit déjeuner ! Je n’ai jamais vu autant de choix, il y en a pour tous les goûts, et en quantité impressionnante

Cons:

Rien

2026-08-03 • via Nuitee
A
AHMAD MOHD SALEM • couple • sa
9
Pros:

The breakfast was good with many choices but insufficient labels and informatiuon on the various buffet items, especially as the majority was Asian dishes.

Cons:

Better labeling of buffet items

2026-08-02 • via Nuitee
U
Urgell Mestre • family_with_children • es
9
2026-07-19 • via Nuitee
A
Allison • couple • us
10
We enjoyed our stay in Santika, and while it is one of the more expensive places we stayed in Indonesia, it was worth th
Pros:

Very very clean, and provided cleaning service and 4 bottles of water daily. AC and hot water worked well and bed was comfortable. Wonderful buffet breakfast with lots of variety, offering a great chance to try lots of different Indonesia cuisines (both food and drink). Enjoyed the pool during the heat of the day. Lobby was also a place to spread out a little more and relax as needed. Strong, fast wi-fi. Generally quiet; we stayed on a higher floor, so the noise from the street traffic did not bother us. The staff were all very friendly and professional and a joy to see each day. Indomaret and Alfamart close by if you wanted a less expensive, late night drink or snack.

Cons:

It is a little far from things, but thankfully Grab’s were plentiful. The street it is on has 4 highly trafficked lanes, so crossing can be treacherous, but we eventually discovered a crosswalk w/ a red light on demand about a block down, which helped.

2026-07-16 • via Nuitee
P
Piotr • family_with_children • pl
8
Pros:

Typical city hotel. All ok, no extra sparks :)

2026-07-15 • via Nuitee