Hotel Santika Premiere Gubeng Surabaya

Hotels
•
Santika Premiere
8.6 (441 reviews)
JL. Raya Gubeng No. 54 Gubeng , Surabaya , id

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Cons:
Room cleanliness issues
Parking space insufficient

Categories

Cleanliness
7.69
Subpar cleanliness mentioned in several reviews.
Service
9.16
Friendly and helpful staff noted positively.
Location
8.7
Convenient location near train station highlighted.
Room Quality
8.65
Nice and spacious rooms referenced.
Amenities
8.68
Standard amenities for the hotel tier.
Value for Money
8.64
Good price/quality ratio noted.
Food and Beverage
8.69
Breakfast variety praised, although some found it too Asian-focused.
Overall Experience
8.56
General positive feedback despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:24

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and a comfortable seating area, perfect for relaxation after a day of exploring Surabaya.

Convenient Location
Located just minutes away from major shopping centers and transportation hubs, Hotel Santika Premiere Gubeng Surabaya offers easy access to the city's attractions.

Delightful Dining Experience
Savor a variety of Indonesian, oriental, and international cuisine at the Travelodge Restaurant, complemented by a daily buffet breakfast and a cozy lobby lounge serving premium tea and coffee.

Experience luxury and convenience at Hotel Santika Premiere Gubeng Surabaya. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 441 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.56
A
Aprilia • family_with_children • id
10
Pros:

Kamar, dan perlengkapannya, makanan juga enak2 semua, cookies dan gelatonya juga

Cons:

Tidak ada

2026-03-11 • via Nuitee
H
Harald • family_with_children • de
9
Pros:

Schickes gut ausgestattetes Hotel in zentraler Lage zu einem sehr guten Preis.

2026-03-06 • via Nuitee
상용 • family_with_children • kr
8
2026-01-28 • via Nuitee
A
Anton • couple • nl
8
Prima
Pros:

Prima service.

Cons:

De koffie bij t ontbijt.

2026-01-23 • via Nuitee
E
Eko Adi • family_with_children • id
7
Cons:

Lantai kurang bersih, kamar mandi saluran buang airnya kurang bagus.ada kecoak kecil , mobil semalam di parkiran juga ada kecoak kecil masuk di dalam kabin🙈kebersihan perlu ditingkatkan

2026-01-19 • via Nuitee
G
Giorgio • couple • it
5
2026-01-19 • via Nuitee
M
Maria • extended_group • nl
5
Mooi maar minder hygiënisch
Cons:

We kregen vuile beddengoed met bloedvlekken. Kamer rook naar schimmel.

2026-01-19 • via Nuitee
Y
Yann • couple • fr
8
Pros:

Un très bel Hôtel, pas loin de la gare , ils peuvent vous emmener à la gare si vous prévenez .
Le petit déjeuner est un grand buffet avec beaucoup de choix. Le personnel est très agréable.

2026-01-09 • via Nuitee
N
Nur Shafinaz • extended_group • my
6
Do better.
Pros:

The fact that I have had nice experience with other santika branches and breakfast spread was delightful

Cons:

The room cleanliness is subpar. Dusty.

2026-01-02 • via Nuitee
J
Joao Goncalo • family_with_children • gb
10
Superbly
Pros:

Strategic

Cons:

None

2025-12-23 • via Nuitee
J
Joao Goncalo • couple • gb
10
Superbly
Pros:

Perfect strategy

Cons:

None

2025-12-23 • via Nuitee
C
Christina • family_with_children • id
9
Pros:

-Friendly and helpful staff
-Location near Gubeng station
-Great variety of breakfast

Cons:

None

2025-12-18 • via Nuitee
F
Ferdinand • family_with_children • id
9
2025-12-07 • via Nuitee
Z
Zaenal • family_with_children • id
8
2025-12-06 • via Nuitee
B
BAROD • couple • id
9
2025-11-28 • via Nuitee
W
Werger • solo_traveller • nl
8
Prima verblijf voor een kort verblijf
Pros:

Mooie grote schone kamer.
Ik denk als het druk is dat je wel lang moet wachten op de lift.

2025-11-26 • via Nuitee
S
Satria Pandu • family_with_children • id
8
2025-11-17 • via Nuitee
N
Nurmala • couple • nl
8
Lux hotel voor een mooie prijs
Pros:

Kamer was ruim met een goed bed en het personeel was heel
Erg vriendelijk. Hotel is vlak bij het treinstation.

Cons:

Ontbijt was uitgebreid maar te veel gericht op aziatisch eten

2025-11-16 • via Nuitee
R
Rudy • solo_traveller • id
9
2025-11-15 • via Nuitee
M
M.J. • couple • nl
8
2025-11-12 • via Nuitee