Arco Smart Hotel Berlin

Hotels
8.4 (1237 reviews)
Geisbergstrasse 30 , Berlin , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Cleanliness issues
Inadequate service

Categories

Cleanliness
6.99
Reviews indicated several cleanliness issues, including dust and unclean bathrooms.
Service
8.96
Standard service quality for a hotel of this rating, though some issues reported with lack of staff.
Location
9.5
Multiple reviews praised the central and convenient location.
Room Quality
7.95
Rooms varied in quality; some were spacious while others had maintenance issues.
Amenities
7.98
Amenities were mentioned inconsistently, with some lacking essential items like a fridge.
Value for Money
8.44
General sentiment suggested reasonable value but noted some discrepancies.
Food and Beverage
8.89
Food options were limited, leading to varying guest satisfaction.
Overall Experience
8.46
Overall decent stay, although several issues noted affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:08

Property Description

Convenient Location in Berlin
Located in the heart of Berlin, AMC Hotel - Schöneberg offers a tranquil escape with a garden, shared lounge, and terrace. Enjoy seamless connectivity with free WiFi throughout the property.

Comfortable Rooms with Modern Amenities
Relax in well-equipped rooms featuring a desk, flat-screen TV, and a private bathroom. Stay worry-free with amenities like bed linen, towels, and a safety deposit box provided in all guest rooms.

Near Major Attractions
Explore Berlin's iconic landmarks with Kurfürstendamm just 1.6 km away. Visit the Berliner Philharmonie and Holocaust Memorial within a short distance. Don't miss out on a visit to Potsdamer Platz and Brandenburg Gate nearby.

Experience comfort and convenience at AMC Hotel - Schöneberg. Book your stay now!

Important information:

The hotel provides ONLY ONLINE CHECK-IN AND CHECK-OUT, housekeeping, and paid parking. Reception staff speak German and English, ensuring smooth communication. The PIN code to access the hotel and room will be sent to guest on the day of arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 1 per hour.

Location

Guest Reviews

8.4
Based on 1237 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9.5
Room Quality: 7.95
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.89
Overall Experience: 8.46
A
A. Stanislas family_with_children de
9
2026-02-11 via Nuitee
N
Nimet couple tr
9
2026-02-10 via Nuitee
G
Gabriel-Flavius couple ro
10
I really recommend! 🤗
2026-01-30 via Nuitee
A
Anastasija couple de
8
2026-01-29 via Nuitee
M
Martin couple de
10
2026-01-28 via Nuitee
P
peter family_with_children de
4
Pros:

Sauberkeit

Cons:

Bad, spärliche Einrichtung

2026-01-25 via Nuitee
L
Laura couple de
10
Fast schon königlich
Pros:

Super schön und geräumig, macht einen sehr luxuriösen Eindruck.
Der Check-In ist ohne Personalkontakt schnell und unkompliziert.

Cons:

Es war recht kalt, das hochheizen dauert bei den großen Räumen ziemlich lang

2026-01-24 via Nuitee
B
Bettina solo_traveller de
9
Wohnen in einer der schönsten Ecken Berlins :-)
Pros:

Es gibt leider kein Frühstück, aber eine nette Bäckerei via a vis. Die Lage ist TOP, 350 m bis zum Kadewe

Cons:

Vielleich ein Automat, zum Wasser/Getränke kaufen, sonst alles prima. Komme wieder.

2026-01-21 via Nuitee
T
Tobias family_with_children de
10
2026-01-20 via Nuitee
N
Nicolas couple fr
6
2026-01-20 via Nuitee
E
Emily solo_traveller gb
10
2026-01-20 via Nuitee
S
Salome couple de
7
Pros:

Die Heizung im Zimmer war nicht ausreichend und auch die Dusche im Bad war defekt.

2026-01-19 via Nuitee
S
shivani solo_traveller gb
3
The hotel should honestly charge much less for what they are providing -- just a bed and toilet.
Pros:

The lounge was the only good thing about the hotel

Cons:

There were barely any 'amenities' in the room that the hotel advertised on Booking.com. Same for toileteries. There was no toothpaste or moisturizer in the bathroom just the bare minimum - shower gel and hand wash. This must be specified.

When I indicated my room needs a clean up, only the towels were changed -- the room and bathroom were not even broomed or mopped!

Thirdly, I understand there was no reception at the hotel and customers were encouraged to whatsapp the hotel for anything. If they are saying this at least they should be available during working hours to respond to messages. Every time I messaged them I got an automatic message saying will come back shortly.

They should also write on their website that they don't have air conditioner. Honestly should charge this much if you can't provide basic things like AC, or fridge.

The staff kept asking me when I'm checking out. Cut off was 11 am so why are they calling me at 10? It was so frustrating.

The TV was not working. Kindly do not advertise things if they are not functional.

2026-01-19 via Nuitee
F
FRANCESCO solo_traveller it
8
2026-01-19 via Nuitee
B
Bartłomiej couple pl
9
2026-01-19 via Nuitee
A
Antonia solo_traveller de
10
2026-01-19 via Nuitee
J
Jacinta solo_traveller ie
10
Cons:

Rooms need usb charging porn.

2026-01-19 via Nuitee
A
Ana couple de
7
Es war eine gute Aufenthalt, da wir sehr nah an der Berliner Festspiele waren. (Literatur Fest).
Pros:

DIe Lage

Cons:

Das es kein Personal gab

2026-01-19 via Nuitee
M
Martina solo_traveller de
7
Elegant
Pros:

Zentrale ruhige Lage im Grün

Cons:

Dusche und Waschbecken waren gar nicht dicht. Handtücher verwendet, um die Pfützen abzugrenzen.

2026-01-19 via Nuitee
S
Sebastian couple fi
1
Quiet place is ok for us. I guess only 2 of us were there.
Pros:

Not really satisfied with the servers communication because they are neither responed me message nor mail. No key code sent me by email after I checked in on the first night. Than I have to book Scandic hotel, which cost 101€ for that night. The
AMC should recover me for that night cost for their guilty. AMC hotel servers are lack of respinsibilities. I claimed it. Plz take take resposibility for my claim. AMC should not name as hotel because it doesn’t follow the hotel’s rules.

Cons:

As apartment AMC should have frigde, micro wave, stove, plates, etc,,, But nothing

2026-01-19 via Nuitee