Hampton by Hilton Newcastle

Hotels
Hampton Inn
8.4 (6051 reviews)
Baron House Neville Street , Newcastle upon Tyne , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Uncomfortable beds
Need for room upgrades
Minor cleanliness issues

Categories

Cleanliness
8.2
Mostly positive sentiment with some mentions of minor cleanliness issues.
Service
8.7
Staff were described as friendly and accommodating throughout several reviews.
Location
8.9
Frequently praised as a great location near amenities.
Room Quality
8.3
Rooms are generally considered comfortable, though some beds were noted as uncomfortable.
Amenities
8.1
Positive mentions of amenities, but some guests noted a lack of modern features.
Value for Money
8.4
Reviews indicate good value, particularly regarding the breakfast.
Food and Beverage
8.3
Breakfast was generally well-received, though some guests had issues.
Overall Experience
8.3
Overall positive experiences with minor setbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:47

Property Description

Modern Comfort and Convenience
Located in the heart of the city, Hampton by Hilton Newcastle offers stylish rooms with premium bedding, free WiFi, and a flat-screen TV. The en-suite bathrooms are equipped with showers, ensuring a comfortable stay.

Stunning Views and Amenities
Enjoy panoramic views of Newcastle from the stylish 24-hour bar, where guests can also grab light meals. Stay active at the 24-hour fitness centre or explore nearby attractions like the Utilita Arena and the BALTIC Centre for Contemporary Art.

Prime Location and Accessibility
Conveniently situated opposite Newcastle Central Station, our hotel is a short distance from the iconic Quayside and various popular landmarks. With free WiFi throughout the property, Hampton by Hilton Newcastle ensures a seamless and enjoyable stay.

Book your stay at Hampton by Hilton Newcastle for an unforgettable experience in the vibrant city of Newcastle!

Important information:

Please note, the hotel does not have parking on-site. However, the hotel offers a discounted rate at GBP 11 for 24 hours at Times Square car park which is a 10-minute walk away.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 6051 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.9
Room Quality: 8.3
Amenities: 8.1
Value for Money: 8.4
Food and Beverage: 8.3
Overall Experience: 8.3
L
louise solo_traveller gb
10
2026-03-07 via Nuitee
M
Muriel couple gb
8
2026-03-06 via Nuitee
M
Matt solo_traveller gb
9
2026-03-06 via Nuitee
A
Anita couple gb
10
Pros:

Location of the hotel. Comfortable beds. Good choice for breakfast.

2026-03-06 via Nuitee
D
DARRYN couple gb
8
Great city centre hotel.
Pros:

Clean and comfortable with an excellent city centre location. Staff are great very helpful and friendly.

Cons:

No problems at all.

2026-03-05 via Nuitee
M
Michael couple gb
5
Lovely hotel
Pros:

Location

Cons:

Ordered a cheese toastie in the restaurant wait 70 minutes for it to come and then they brought one instead of two.

2026-03-05 via Nuitee
F
franklin couple cr
10
2026-03-05 via Nuitee
P
Paul couple gb
10
Night on the Toon
Pros:

Excellent location, good standard rooms, friendly staff

Cons:

Only a minor complaint but the lifts are slow to arrive but I’m fit enough to use the stairs so not a problem

2026-03-05 via Nuitee
N
Nora solo_traveller gb
9
One night ,one terrific stay.
Pros:

Excellent location for lone traveller,staff most accomodating re.early check in,leaving case at end of trip.Room spotless,bed comfy,quiet.Wonderful shower.Breakfast spot on,with exception of watery orange juice/squash,but an overall terrific experience.Shall rebook.

Cons:

Everything suited my needs.Well done!

2026-03-04 via Nuitee
S
Stephen couple gb
7
Short Stay.
Pros:

The location is exactly what I wanted, close to rail and shopping.

Cons:

I found the corridors leading to the room to be very tired. The room whilst clean the walls were also in need of some TLC. I also found the bed to be extremely uncomfortable. The pocket springs had failed making the bed lumpy.

2026-03-04 via Nuitee
Y
Ying couple gb
9
2026-03-04 via Nuitee
K
Karen family_with_children gb
10
2026-03-03 via Nuitee
G
Gillian family_with_children gb
9
Fabulous as always.
Pros:

Ambience of hotel, location, friendly attentive staff and a superb breakfast. Room lovely, nice bathroom and comfy bed. Great location for train and buses to other locations if necessary.

Cons:

Having to make a waffle on the machine, I'm no good at it.

2026-03-03 via Nuitee
M
MARK family_with_children gb
9
Definitely a hotel I would book again if stopping in Newcastle
Pros:

Excellent location and great value for money for a mid week bresk

Cons:

Breakfast offering needed to be warmer

2026-03-03 via Nuitee
A
AnOddReview Couples Manchester, Greater Manchester, England
8
Excellent facilities and location for a budget hotel
Pros:

Overall, I was really impressed with my stay at the Hampton in Newcastle. For a budget hotel, it punches above its weight with excellent amenities and a location right next to the train station.

The room was spacious. While the bed was a standard double rather than a king, it was very comfortable. There is also a sofa (though it felt a bit stiff as a seat, I can't speak for how it sleeps!). I was pleased to find all the essentials provided: hairdryer, ironing board, and kettle. The room also had a large desk with a proper office chair. I wasn't there to work, but if you are, this is a good setup.

The ground-floor entrance is a bit austere. Arriving late on a Friday, we were met by a security guard checking names against a guest list. I’m not sure if that made me feel extra safe or a little concerned!

I expected a very basic spread since breakfast is included for everyone, but I was genuinely impressed. It has all the staples (cereals, pastries, and a full hot selection) plus a few item touches you don't always see even in expensive hotels: veggie sausages AND a waffle machine (the highlight of my morning).

2026-03-02 via Tripadvisor
T
Tom couple gb
9
Great stay
Pros:

Its perfect. Right in the centre of the city and perfectly comfortable.

Cons:

I cant think of anything

2026-03-02 via Nuitee
A
aaron couple gb
8
2026-03-02 via Nuitee
D
Daye solo_traveller gb
10
2026-03-02 via Nuitee
C
Chris couple nl
9
Pros:

Centrale ligging, vriendelijk personeel en 24/7 service

Cons:

Niets

2026-03-02 via Nuitee
L
Lynda couple gb
10
2026-03-01 via Nuitee