Hampton by Hilton Newcastle

Hotels
Hampton Inn
8.4 (6051 reviews)
Baron House Neville Street , Newcastle upon Tyne , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Uncomfortable beds
Need for room upgrades
Minor cleanliness issues

Categories

Cleanliness
8.2
Mostly positive sentiment with some mentions of minor cleanliness issues.
Service
8.7
Staff were described as friendly and accommodating throughout several reviews.
Location
8.9
Frequently praised as a great location near amenities.
Room Quality
8.3
Rooms are generally considered comfortable, though some beds were noted as uncomfortable.
Amenities
8.1
Positive mentions of amenities, but some guests noted a lack of modern features.
Value for Money
8.4
Reviews indicate good value, particularly regarding the breakfast.
Food and Beverage
8.3
Breakfast was generally well-received, though some guests had issues.
Overall Experience
8.3
Overall positive experiences with minor setbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:47

Property Description

Modern Comfort and Convenience
Located in the heart of the city, Hampton by Hilton Newcastle offers stylish rooms with premium bedding, free WiFi, and a flat-screen TV. The en-suite bathrooms are equipped with showers, ensuring a comfortable stay.

Stunning Views and Amenities
Enjoy panoramic views of Newcastle from the stylish 24-hour bar, where guests can also grab light meals. Stay active at the 24-hour fitness centre or explore nearby attractions like the Utilita Arena and the BALTIC Centre for Contemporary Art.

Prime Location and Accessibility
Conveniently situated opposite Newcastle Central Station, our hotel is a short distance from the iconic Quayside and various popular landmarks. With free WiFi throughout the property, Hampton by Hilton Newcastle ensures a seamless and enjoyable stay.

Book your stay at Hampton by Hilton Newcastle for an unforgettable experience in the vibrant city of Newcastle!

Important information:

Please note, the hotel does not have parking on-site. However, the hotel offers a discounted rate at GBP 11 for 24 hours at Times Square car park which is a 10-minute walk away.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 6051 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.9
Room Quality: 8.3
Amenities: 8.1
Value for Money: 8.4
Food and Beverage: 8.3
Overall Experience: 8.3
S
susannah family_with_children gb
7
Good location breakfast basic.
Pros:

Breakfast could improve but apart from that it was pretty good. We were slightly stressed getting the bags from the car without getting a ticket as we had so much luggage for a family wedding weekend. Shower was good.

Cons:

The mattress is a little firm for me.

2026-02-14 via Nuitee
C
carole solo_traveller gb
4
Poor stay wouldt use again
Pros:

The location was great right accross from the train station

Cons:

The bed and pillows were so hard I could not sleep and next day had back and neck pain

The breakfast staff I didn’t find friendly at all

Room was cold and very noisy the heating was at max and seemed to blow cold air My too
Overlooked the service yard and was noisey all night

Room doors slam very loudly all night

2026-02-13 via Nuitee
N
neil family_with_children gb
10
Pros:

Location just across the road from the station. Short walk to the shops load of places to eat around

Cons:

Nothing

2026-02-13 via Nuitee
A
Aashika extended_group gb
10
First class hotel
Pros:

The hotel staff were amazing, so friendly and so welcoming.
Our room was clean, well decorated and had everything we needed.
Breakfast was great and again, the staff were busy so nice!
Been to others hotels in Newcastle and Hampton by Hilton, by far, had the friendliest staff!
The location is also fantastic, everything was walking distance.
I can’t believe it’s only a 3 star, should be a 4 at the very least!!

Cons:

Nothing!

2026-02-12 via Nuitee
R
Rutherford couple au
10
Friendly staff, great breakfast clean room
Pros:

Close to the town Centre easy to find

Cons:

Central

2026-02-12 via Nuitee
L
lyndsey extended_group gb
10
Pros:

all

Cons:

na

2026-02-12 via Nuitee
L
Lesley family_with_children gb
9
Pros:

friendly welcome by staff, room lovely, great location right across the road from train station, and great location for attending a concert at the utilita arena

Cons:

I thought the bed was quite hard so didnt have a good sleep.

2026-02-12 via Nuitee
S
Sarah Chamberlain family_with_children gb
9
2026-02-12 via Nuitee
S
Steven couple gb
9
Great hotel very central
Pros:

Great hotel friendly staff excellent breakfast

Cons:

Nothing

2026-02-11 via Nuitee
K
Kirsty family_with_children gb
10
2026-02-11 via Nuitee
C
Chris couple nl
10
Pros:

Everything

Cons:

Nothing

2026-02-11 via Nuitee
C
Colin couple gb
10
Only there for one night clean warm comfortable and pleasant staff
Pros:

Ideal for what we needed

Cons:

No real signage for entrance to the building

2026-02-10 via Nuitee
D
Davison couple gb
10
2026-02-09 via Nuitee
W
Williams couple gb
8
Pros:

Convenient and clean. Staff very helpful and friendly.

2026-02-09 via Nuitee
M
Mark couple gb
10
Pros:

Location and price

Cons:

Bed wasn't that comfortable this time. Stayed here a few times over the year's. Definitely stay again

2026-02-08 via Nuitee
A
Amanda couple gb
10
Exactly what we needed a base whilst in Newcastle and breakfast was the best I’ve had in a long time
Pros:

Really close to the station
Nice and clean
Friendly, helpful staff
Breakfast was amazing

2026-02-08 via Nuitee
S
Stephen solo_traveller gb
9
Pros:

Location

Cons:

No croissants at breakfast

2026-01-31 via Nuitee
R
Rayan Ahsen solo_traveller ae
8
2026-01-31 via Nuitee
R
Rob extended_group gb
9
2026-01-31 via Nuitee
K
Karen couple gb
8
2026-01-31 via Nuitee