Hampton by Hilton Newcastle

Hotels
•
Hampton Inn
8.4 (6792 reviews)
Baron House Neville Street , Newcastle upon Tyne , GB

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Uncomfortable beds
Need for room upgrades
Minor cleanliness issues

Categories

Cleanliness
8.2
Mostly positive sentiment with some mentions of minor cleanliness issues.
Service
8.7
Staff were described as friendly and accommodating throughout several reviews.
Location
8.9
Frequently praised as a great location near amenities.
Room Quality
8.3
Rooms are generally considered comfortable, though some beds were noted as uncomfortable.
Amenities
8.1
Positive mentions of amenities, but some guests noted a lack of modern features.
Value for Money
8.4
Reviews indicate good value, particularly regarding the breakfast.
Food and Beverage
8.3
Breakfast was generally well-received, though some guests had issues.
Overall Experience
8.3
Overall positive experiences with minor setbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:47

Property Description

Modern Comfort and Convenience
Located in the heart of the city, Hampton by Hilton Newcastle offers stylish rooms with premium bedding, free WiFi, and a flat-screen TV. The en-suite bathrooms are equipped with showers, ensuring a comfortable stay.

Stunning Views and Amenities
Enjoy panoramic views of Newcastle from the stylish 24-hour bar, where guests can also grab light meals. Stay active at the 24-hour fitness centre or explore nearby attractions like the Utilita Arena and the BALTIC Centre for Contemporary Art.

Prime Location and Accessibility
Conveniently situated opposite Newcastle Central Station, our hotel is a short distance from the iconic Quayside and various popular landmarks. With free WiFi throughout the property, Hampton by Hilton Newcastle ensures a seamless and enjoyable stay.

Book your stay at Hampton by Hilton Newcastle for an unforgettable experience in the vibrant city of Newcastle!

Important information:

Please note, the hotel does not have parking on-site. However, the hotel offers a discounted rate at GBP 12.50 for 24 hours at Times Square car park which is a 10-minute walk away.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 6792 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.9
Room Quality: 8.3
Amenities: 8.1
Value for Money: 8.4
Food and Beverage: 8.3
Overall Experience: 8.3
C
Cameron • couple • gb
10
2026-10-31 • via Nuitee
M
Michelle • couple • gb
6
Great location
Pros:

Right next to the train station

Cons:

Staff at check in was very rude

2026-10-31 • via Nuitee
N
nicola • couple • gb
8
Pros:

Fast early check in

Cons:

Breakfast

2026-10-31 • via Nuitee
S
Sandie • couple • gb
10
Pros:

Clean , great service and ideal location

Cons:

There was nothing I didn't like

2026-10-30 • via Nuitee
L
Lisa • couple • gb
10
Lovely stay in Newcastle
Pros:

Welcoming staff, spotlessly clean room, nice chairs. Breakfast was excellent - fantastic choice of breakfast items.

Cons:

Would have liked option of fried eggs at breakfast but scrambled eggs were nice.

2026-10-30 • via Nuitee
A
Appiah-Agyekum • family_with_children • gb
8
Pros:

Lovely accommodation. Location was perfect- near train station and right in middle of city centre

2026-10-30 • via Nuitee
S
Stephen • couple • gb
9
Overall a great stay staff fantastic
Pros:

Staff fantastic room great

Cons:

Bed very good pillows not

2026-10-30 • via Nuitee
A
Alan • couple • gb
10
Pros:

Staff were superb, friendly, helpful and really informative

Cons:

N/A⁸

2026-10-30 • via Nuitee
G
Gary • couple • gb
10
Wonderful hotel
Pros:

Excellent location and a delicious breakfast

Cons:

Nothing

2026-10-30 • via Nuitee
M
Mandy • couple • gb
9
Pros:

Good location clean and friendly staff

2026-10-30 • via Nuitee
P
PAUL • family_with_children • gb
10
Great hotel, super location
Pros:

Breakfast food was very tasty unfortunately the room was very crowded and hardly anywhere to sit down. All the staff during our stay were very helpful, pleasant and friendly

2026-10-30 • via Nuitee
T
Tracy • couple • gb
6
Pros:

Location was perfect, breakfast was amazing staff were very nice

Cons:

bed very uncomfortable was like lying on a bed of bricks

2026-10-30 • via Nuitee
C
craig • couple • gb
8
Overnight stay
Pros:

Fantastic central location only a couple of minutes’ walk from the train station. The bed was comfortable, and the room was quiet for a city centre hotel. Staff were friendly and extremely polite and friendly.

Cons:

Breakfast was a bit of a free-for-all as the buffet-style service area was crammed into quite a small space.
We arrived about an hour before breakfast was finished but couldn’t get a seat or table. Waited in the queue hoping something would become available, As I neared the hot breakfast part, the kitchen staff were waiting on some Bacon to be brought out. The queue then stopped dead as it appeared everyone in front of me wanted Bacon. As we had a train to catch I gave up at this point and we left
The food did look good though.
Obviously bad timing on my part.

2026-10-30 • via Nuitee
S
Siobhan • family_with_children • gb
9
Perfect location.Lovely hotel and pleasant staff .
Pros:

Lots of choice for breakfast

Cons:

I liked everythingb

2026-10-29 • via Nuitee
D
DAVIDSON • couple • gb
10
2026-10-29 • via Nuitee
C
Christine • couple • gb
6
Rather disappointing
Pros:

convenient for train station.
pleasant, helpful staff

Cons:

The room was very cold. The 29.5 deg C on the room thermostat was totally misleading. We resorted to carefully using the iron to warm the bed!
The coding of the key cards was unreliable and their rules for use of them were erratic.

2026-10-29 • via Nuitee
D
Davies • couple • gb
8
Pros:

The location incredible, right opposite the train station and right in the heart of shops.
Breakfast was lovely and well stocked. Staff quick clearing up breakfast plates, kind and respectful.

Cons:

Needed additional light in room, it was quiet dim at night. A main light for those occasions would be beneficial but, otherwise great room and very comfortable.

2026-10-29 • via Nuitee
C
Chris • couple • gb
7
Pros:

Excellent location. Staff very friendly and helpful and the hotel and room was very good.

Cons:

Only downside we found was the breakfast food area was very small for the size of the hotel.

2026-10-29 • via Nuitee
I
Ilse • family_with_children • nl
9
Pros:

Het personeel was vriendelijk en we konden al eerder op onze kamer.

2026-10-29 • via Nuitee
P
phillip • extended_group • gb
10
Fantastic hotel, right in the centre of the town.
Pros:

Central location , clean and tidy, staff were very welcoming.

Cons:

Nothing

2026-10-28 • via Nuitee