Hampton by Hilton Newcastle

Hotels
Hampton Inn
8.4 (6177 reviews)
Baron House Neville Street , Newcastle upon Tyne , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Uncomfortable beds
Need for room upgrades
Minor cleanliness issues

Categories

Cleanliness
8.2
Mostly positive sentiment with some mentions of minor cleanliness issues.
Service
8.7
Staff were described as friendly and accommodating throughout several reviews.
Location
8.9
Frequently praised as a great location near amenities.
Room Quality
8.3
Rooms are generally considered comfortable, though some beds were noted as uncomfortable.
Amenities
8.1
Positive mentions of amenities, but some guests noted a lack of modern features.
Value for Money
8.4
Reviews indicate good value, particularly regarding the breakfast.
Food and Beverage
8.3
Breakfast was generally well-received, though some guests had issues.
Overall Experience
8.3
Overall positive experiences with minor setbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:47

Property Description

Modern Comfort and Convenience
Located in the heart of the city, Hampton by Hilton Newcastle offers stylish rooms with premium bedding, free WiFi, and a flat-screen TV. The en-suite bathrooms are equipped with showers, ensuring a comfortable stay.

Stunning Views and Amenities
Enjoy panoramic views of Newcastle from the stylish 24-hour bar, where guests can also grab light meals. Stay active at the 24-hour fitness centre or explore nearby attractions like the Utilita Arena and the BALTIC Centre for Contemporary Art.

Prime Location and Accessibility
Conveniently situated opposite Newcastle Central Station, our hotel is a short distance from the iconic Quayside and various popular landmarks. With free WiFi throughout the property, Hampton by Hilton Newcastle ensures a seamless and enjoyable stay.

Book your stay at Hampton by Hilton Newcastle for an unforgettable experience in the vibrant city of Newcastle!

Important information:

Please note, the hotel does not have parking on-site. However, the hotel offers a discounted rate at GBP 11 for 24 hours at Times Square car park which is a 10-minute walk away.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 6177 reviews
Cleanliness: 8.2
Service: 8.7
Location: 8.9
Room Quality: 8.3
Amenities: 8.1
Value for Money: 8.4
Food and Beverage: 8.3
Overall Experience: 8.3
J
Jil couple gb
10
2026-04-04 via Nuitee
L
Leah family_with_children gb
8
Pros:

Location was brilliant and the staff were great.

Cons:

Our room has dirty bed sheets and my daughters pillow was full of someone else's hair. Breakfast even though there at 8am was still extremely busy and the area to get the food is rather small.

2026-04-04 via Nuitee
S
Sean solo_traveller gb
8
Nice place to stay central to shops and transport
Pros:

Nice airy rooms contemporary styled

Cons:

The air conditioning rattled a bit but I kept it on cause it was quite a cold night

2026-04-04 via Nuitee
J
Jacqueline solo_traveller gb
9
I like everything about the hotel .The bed was comfortable ,no stains ,clean corridors .
Pros:

The rooms were clean

Cons:

None

2026-04-04 via Nuitee
J
john couple gb
9
2026-04-04 via Nuitee
M
Maureen couple gb
10
Pros:

Lovely friendly staff, very clean, lovely breakfast

2026-04-04 via Nuitee
M
Michael couple gb
9
2026-04-03 via Nuitee
M
Mark couple gb
8
Cons:

Bed a bit hard for me

2026-04-02 via Nuitee
J
Jillian family_with_children gb
10
Concert Stay
Pros:

Fantastic stay, very convenient for the train station and getting to the shops.
Very close to metro station
The hotel is beautiful and everything is very clean
Always like staying here

Cons:

Nothing, lovely stay

2026-04-02 via Nuitee
P
Paul extended_group gb
3
ok ish
Pros:

the bed was the worst and the breakfact wasnt the best but we did love that we couldnt hear the night life outside

Cons:

the bed was the worst we didnt sleep very well at all

2026-04-02 via Nuitee
J
Joanna couple gb
10
2026-04-02 via Nuitee
M
Mallam couple gb
10
2026-04-01 via Nuitee
K
Karl couple gb
4
Pros:

Good location

Cons:

Kettle was left full, no white sugar, no stirrer/spoon, 2 big chunks of glass on the carpet

2026-04-01 via Nuitee
N
Nicola extended_group gb
8
2026-04-01 via Nuitee
M
Morgan solo_traveller gb
8
Pros:

Could you send me the invoice to paulmorganmedia@gmail.com

2026-04-01 via Nuitee
L
Lois solo_traveller gb
8
Pros:

Great location, right across the road from the train station. Lovely big rooms, great breakfast & really helpful staff.

Cons:

N/A

2026-04-01 via Nuitee
A
ANTHONY JON couple gb
10
2026-03-31 via Nuitee
A
ANTHONY JON family_with_children gb
10
2026-03-31 via Nuitee
M
Marie couple gb
8
Lovely as usual, stay here a couple of times a year so would recommend
Pros:

Excellent location, very clean, lovely staff

Cons:

Couldn’t get the heating to work, however as it was late in the evening we didn’t report it so it probably would have got sorted if we’d tried 😀

2026-03-31 via Nuitee
C
Ceri solo_traveller gb
9
Really good
Pros:

Clean, friendly staff and great location

Cons:

N/a

2026-03-31 via Nuitee