Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Cons:
Le petit déjeuner

Categories

Cleanliness
7.74
Standard quality for this hotel tier.
Service
8.21
Standard service standard for a hotel of this rating.
Location
8.25
Standard quality for this hotel tier.
Room Quality
8.2
Standard quality for this hotel tier.
Amenities
8.23
Standard quality for this hotel tier.
Value for Money
8.19
Standard quality for this hotel tier.
Food and Beverage
6.74
Le petit déjeuner n'est pas bon et il n'y a pas beaucoup de choix.
Overall Experience
7.61
Averaged sentiment reflecting experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:33

Property Description

Cozy Environment with Outdoor Pools:
Experience a cozy environment at Hotel Carmen on the outskirts of Puerto Iguazú, with 2 outdoor pools offering a refreshing retreat.

Rich Dining Experience:
Indulge in a rich continental breakfast at the hotel restaurant and savor the Argentinean barbecue while enjoying the tranquil gardens by the pool.

Exciting Excursions and Proximity to Attractions:
Explore various excursions offered by Hotel Carmen, including visits to the breathtaking waterfalls, the bustling city of Foz do Iguaçu in Brazil, or the shopping area of Ciudad del Este in Paraguay. With Iguazú International Airport just 13 km away and the Iguazú Waterfalls a mere 12 km away, convenience and adventure await your stay.

Book your stay at Hotel Carmen now and immerse yourself in nature's beauty and comfort.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30-70942205-3)

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IGR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$14 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 74 reviews
Cleanliness: 7.74
Service: 8.21
Location: 8.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 7.61
N
NABIL • extended_group • fr
2
Le petit déjeuner n'est pas bon. Il n'y a pas beaucoup de choix a part qu'il y a trop de sucre.
Cons:

le petit déjeuner

2025-07-21 • via Nuitee
S
Stephanie • family with young children • gb
8
Wonderful location
Pros:

Fabulous location to see Iguazu falls
Basic but clean with lovely pool area and grounds
Staff lovely and helpful

Cons:

Basic rooms, need an update especially bathroom

2025-04-03 • via Nuitee
S
Stephanie • family with young children • gb
7
Quaint place
Pros:

Great location, friendly staff, fabulous pool and grounds

Cons:

Needs a do up

2025-03-23 • via Nuitee
C
Cheryl • young couple • us
3
Stay here as a last resort.
Pros:

The grounds are lovely and the location to Iguazu National Park was great. The staff was very kind and attentive. The hallways were long, dark and spooky.

Cons:

The hotel itself is old, in disrepair and dirty. The food was stale and unappetizing.

2025-03-13 • via Nuitee
N
Nicholas • solo traveller • us
7
Good for the price.
Pros:

The dinner was a good buffet. Rooms a little basic. Good for the price paid.

Cons:

Breakfast was just sweet bread basically. Internet wasn’t that good.

2025-03-09 • via Nuitee
S
Sona • with friends • am
8
Very good
Cons:

Almost noone speaks english which makes communication super dificult.

2025-02-21 • via Nuitee
J
Joshua • solo traveller • us
6
I would stay here again if I ever found myself back in the area. I’d give the restaurant a try as well.
Pros:

I appreciated that the bus was near the bus stop (currently it is $6,000 pesos for a 1 way trip to the falls and to the town or to the airport) and is on the main road to the Iguazu falls park. The complimentary breakfast was good. And there is a pool if you are interested in that. Apparently there is also dinner and lunch at the restaurant (looks like it’s some meats, an array of desserts, and sides. Also burgers and fries) but I didn’t partake (but it looked decent!) looks like there is a menu you can order a la Carte as well.

Cons:

The pool was dirtier than the pictures led to believe, but not too bad that you can’t swim in it. The rooms are dated (but efficient). The breakfast was good (mostly sweet breads, fruit, cheese, ham, cereal), but I recommend coming right when it opens, otherwise flies begin to and on the fruit and make it undesirable. Also, it’s a hotel mostly for Argentine locals and Spanish-speaking South Americans. Not so much for Europeans or North Americans as other hotels on the way are. The hotel is also far from town, but if you come just for the falls, you are fine. It can be hard to get a taxi (photo of a service that advertises In the hotel)

2025-02-20 • via Nuitee
A
Andrei • family with young children • ru
5
Passable
2025-02-18 • via Nuitee
C
Cynthia • group • pe
8
Good location, great pool and buffets. Quiet place to rest and relax. Close to the falls and town.
Pros:

The pool was the best part. It is divided into two parts which is good if you want to be away from the kids. The gardens are very nice and quiet and there are lots of places to lounge around to rest. The breakfast and dinner buffets were good. The staff was very helpful. The taxi drivers at the hotel were especially nice and helpful in taking us anywhere we wanted to go as well as providing important information about the attractions.

Cons:

The rooms were adequate but a little outdated. The locks on the doors were quite hard to deal with. The stores on sight were never open.

2025-02-16 • via Nuitee
P
Peter • young couple • us
10
Exceptional
Pros:

Nice hotel with friendly stuff. Thank you ROCIO she help us a lot. Inside they have a taxi, and travel services

2025-02-15 • via Nuitee
W
Wang • with friends • au
10
Exceptional
2025-02-12 • via Nuitee
K
Krisztian • family with young children • ar
10
Fantastic hotel in Port Iguazu
Pros:

Great hotel to stay with family. Big, comfortable rooms. Two large swimming pools, plenty of lounge chairs, good pool bar, lots of table games (ping pong, foosball, billiards). Friendly staff and good restaurant on-site.

2025-02-04 • via Nuitee
L
Lucy • young couple • gb
3
Do not stay here!
Pros:

The beds were a great size and very comfy.

Cons:

The shower was covered in mould and rust and was from a bathroom of horrors. Lots of flies all over the food at breakfast.

2025-01-29 • via Nuitee
S
Sarah • young couple • gb
1
An absolute nightmare ruined our trip to the falls.
Pros:

Nothing. It was the worst stay do our 6 hotel stay in South America, by far

Cons:

Everything. From the surly, unhelpful staff, tired rooms, curtains that didn’t cover the windows, awful breakfast with stale bread and processed tasteless meats and cheese.

2024-12-18 • via Nuitee
V
Vicky • young couple • pr
9
Superb
2024-12-15 • via Nuitee
P
Paula • solo traveller • gb
4
Disappointing
Pros:

Location was good for access to the falls. Public bus collects from outside on the road.

Cons:

I checked out 2 days early. Wasn’t very clean and really noisey. Breakfast was poor.

2024-12-06 • via Nuitee
O
Olga I
6
Pros:

Todo excelente exepto el baño.

2024-11-11 • via Nuitee
E
Eleanor • family with young children • gb
7
Good value for money, good location for the Iguaza national park
Pros:

Concentration is definitely on the public areas, that is the pools, surrounding bar and restaurant.
There is lots of space around the pool and decent seating. With a good lively vibe.
The breakfasts were quite good with fruit, ham and cheese and lots of different pastries and cakes.
There appeared to be a dinner buffet but we didn't use it.

Cons:

The room was very basic, though it did have everything we needed Aircon and a fridge. Just hasn't been updated or redecorated in a while.

2024-10-26 • via Nuitee
J
Jessica • young couple • ie
8
Great place to stay when doing Iguazu Falls
Pros:

Great location, so close to the falls. Restaurant was great and pool was great. Helpful staff to get taxis and to visit the falls or to go across the border

Cons:

Nothing

2024-06-21 • via Nuitee
M
Mark • family with young children • gb
10
Exceptional
2024-06-13 • via Nuitee