Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Noise from nearby bar
Noisy beds
Issues with A/C

Categories

Cleanliness
8.36
Overall clean and well-maintained environment, but noise from adjacent rooms was noted.
Service
8.83
Staff was friendly and helpful as highlighted in multiple reviews.
Location
9.07
Perfect location with easy access to shops and restaurants.
Room Quality
8.22
Rooms were cozy but some issues with bed noise and minor amenities found.
Amenities
8.55
Basic amenities were provided, but some guests noted limitations with the A/C.
Value for Money
8.61
Generally felt like a good value, though with some minor caveats.
Food and Beverage
8.56
No specific feedback on food and beverage.
Overall Experience
8.63
Positive experiences overall, many guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:27

Property Description

Luxurious Amenities
Indulge in onsite massages and relax on the terrace or garden while staying connected with complimentary Wi-Fi. Room service is also available for a pampering experience.

Convenience
Enjoy a hassle-free stay with a 24-hour front desk, luggage storage, and a safe deposit box. Benefit from a roundtrip airport shuttle and free self-parking for added convenience.

Comfortable Accommodation
Unwind in one of the 8 air-conditioned rooms with minibars and flat-screen TVs. Stay connected with free Wi-Fi and enjoy the comforts of a private bathroom with complimentary toiletries.

Book your luxurious and convenient stay at Corazon de Jade Tulum Downtown for a centrally located retreat in Tulum!

Important information:

  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.6
Based on 242 reviews
Cleanliness: 8.36
Service: 8.83
Location: 9.07
Room Quality: 8.22
Amenities: 8.55
Value for Money: 8.61
Food and Beverage: 8.56
Overall Experience: 8.63
T
Tessa • extended_group • de
10
2026-02-14 • via Nuitee
C
Can • family_with_children • mx
10
2026-01-31 • via Nuitee
A
Azucena • family_with_children • mx
9
Pros:

El personal es muy atento y amable

Cons:

El sofá cama olía feo y era incomodo

2026-01-26 • via Nuitee
L
Luis Roberto • extended_group • mx
10
2026-01-14 • via Nuitee
G
Gabriela • family_with_children • ch
8
2026-01-12 • via Nuitee
A
Ariane • family_with_children • br
8
2026-01-07 • via Nuitee
R
Rob • family_with_children • nl
9
Pros:

Vriendelijk personeel

2026-01-06 • via Nuitee
V
Veronica • family_with_children • it
7
2026-01-04 • via Nuitee
I
Ivona • solo_traveller • ca
10
Enjoyed my stay, and I would come back!
Pros:

Clean, friendly and helpful staff. great location!

Cons:

Nothing.

2026-01-03 • via Nuitee
D
Danielle • solo_traveller • my
6
2026-01-03 • via Nuitee
P
P • solo_traveller • us
8
Pros:

The location was perfect. The staff was very friendly and nice.

Cons:

Close to midnight, there was a strong noise but it lasted only 5-10 minutes.

2026-01-01 • via Nuitee
K
Karla Paola • family_with_children • mx
10
Excelente lugar para hospedarse en el centro de Tulum
Pros:

Me encanta su ubicación, el lugar es acogedor, muy limpio, bonito y económico.

Cons:

Se escucha mucho ruido de las otras habitaciones, desde muy temprano ya se escuchaba que se estaban bañando :(
Las camas hacían algo de ruido

2025-12-23 • via Nuitee
L
Lukas • solo_traveller • de
9
2025-12-22 • via Nuitee
G
Guillermo • family_with_children • mx
10
Pros:

Muy cómoda la cama.Dormimos a gusto

2025-12-08 • via Nuitee
P
Petr • solo_traveller • cz
7
2025-12-03 • via Nuitee
K
Kysmo • extended_group • fr
8
Pros:

Parfait et super bien placé

2025-12-02 • via Nuitee
B
Blanca • solo_traveller • mx
10
Pros:

Ubicación

2025-11-21 • via Nuitee
A
Alfaro Morales • couple • ar
9
2025-11-21 • via Nuitee
E
Elisabetta • family_with_children • it
10
Pros:

Struttura pulita personale gentile posizione fantastica!!!

Cons:

Forse un po' rumorosa di fianco ha un locale notturno

2025-11-12 • via Nuitee
D
Dzul2105 • family_with_children • mx
5
2025-10-26 • via Nuitee