WoodSpring Suites El Paso I-10 Southeast

Hotels
•
Choice Hotels International
6.5 (223 reviews)
12215 Gateway Blvd West, El Paso, Texas, 79936 , El Paso , US
+1 915-858-5300

listing image 1
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Pets allowed

Facilities

Elevator
Express check-out
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Parking (limited spaces)
Free self parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Visual alarms in hallways
See all facilities

Review Highlights

Pros:
Affordable / great value for short stays
Helpful/front-desk staff (Nicole, Sara, management noted)
Some rooms/kitchens well-equipped
Clean and functioning rooms reported by several guests
Good AC and water pressure in some rooms
Cons:
Dirty rooms, filthy floors, roaches, hair found in bedding
No toilet paper / no toiletries on arrival
Front desk problems: rude staff, long waits, lockouts, overbooking/cancelled reservations
Broken TV/phone, loose fixtures, uncomfortable beds
No breakfast/pool; extra charges for cookware

Categories

Cleanliness
4
Multiple guests reported dirty rooms, filthy floors, roaches, hair found in bedding, no toilet paper/soap on arrival — cleanliness is a notable pain point.
Service
9
Service is inconsistent but often praised: several reviews call out helpful front-desk staff and kind management; however there are also reports of rude clerks, lockouts and billing problems.
Location
6.5
Standard quality for this hotel tier (location not discussed in reviews).
Room Quality
5
Mixed room quality: some rooms have functional kitchens and good AC/water pressure, but others report old/smelly rooms, broken TV/phone, loose fixtures and uncomfortable beds.
Amenities
5.5
Amenities are mixed: some units include kitchens (sometimes with extra charges for cookware), limited toiletries provided, and guests noted missing pool/breakfast options.
Value for Money
9
Many guests highlight affordability and good value for short stays; price/quality is a frequent positive despite operational issues.
Food and Beverage
5
Very little food/beverage offering; several guests noted missing breakfast and lack of basic supplies (toilet paper/soap), producing a below-average score.
Overall Experience
8
Overall impressions are mixed but often positive for value and helpful staff; recurring operational issues (cleanliness, check-in problems) lower consistency but many guests still report a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Amenities
Make yourself at home with kitchens in all guestrooms and enjoy wireless internet access and free self-parking.

Featured Amenities
Benefit from express check-out, a 24-hour front desk, and laundry facilities during your stay.

Prime Location
Explore nearby attractions like Eastlake Marketplace Center and Ysleta Mission. Airport convenience with El Paso International Airport just 14.8 km away.

Book your stay at WoodSpring Suites El Paso I-10 Southeast now for a comfortable and convenient experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ELP

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Pets

    Pet max weight (per pet) in lb is 34

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.5
Based on 223 reviews
Cleanliness: 4
Service: 9
Location: 6.5
Room Quality: 5
Amenities: 5.5
Value for Money: 9
Food and Beverage: 5
Overall Experience: 8
F
Fransico
4
Pros:

Perfect

2025-10-12 • via Nuitee
L
Lenden
10
Pros:

N/A

2025-10-12 • via Nuitee
T
Troy • family
8
Pros:

Great value for a one night stay. Room was clean.

2025-10-12 • via Nuitee
J
Juan Carlos
10
Pros:

Great deals 100 percent recommended

2025-10-11 • via Nuitee
J
Jose
2
Pros:

Gggg

2025-10-10 • via Nuitee
D
Daniel
2
Pros:

No respetan las reservaciones

2025-10-10 • via Nuitee
F
Fransico
6
Pros:

They Ran out of toilet paper.... unbelievable..its like when they ran out of keys wow unbelievable staff had to open door and i couldnt leave cause i would not have access to my room . Come on get it together. I like place and staff . Major to minor adjustment

2025-10-09 • via Nuitee
L
Lenden
10
Pros:

Nicole and Sara at the front desk were very helpful.

2025-10-08 • via Nuitee
R
Richard
2
Pros:

They locked me out of my room. Due to saying i owed them over $272. When i paid for 2 wks in advance thru Expedia. And said i short them for a day when in fact i paid 2 wks as well. On going problem. Pay 1 thing and then getting charged late fees. When i don't have any.

2025-10-05 • via Nuitee
E
Enthony
2
Pros:

Roaches, staff

2025-10-05 • via Nuitee
J
Johan
4
Pros:

Good

2025-10-01 • via Nuitee
A
amanda
10
Pros:

Great service

2025-09-30 • via Nuitee
M
Mary
8
Pros:

Good and comfort to stay only missing bkft snd pool

2025-09-30 • via Nuitee
M
maria • family
10
Pros:

Everything in good condition and everyone very helpful

2025-09-30 • via Nuitee
K
Kevin william
2
Pros:

old, smelly

2025-09-29 • via Nuitee
I
Ivan
4
Pros:

It wasn’t the best but not the worst could have been better

2025-09-29 • via Nuitee
C
Cathy
2
Pros:

Roches, tv and phone didn't work, had to call because no o

2025-09-28 • via Nuitee
J
Jinfang
10
Pros:

Very clean. Everything works. Management is very kind.

2025-09-28 • via Nuitee
D
Dustin
8
Pros:

ok

2025-09-27 • via Nuitee
J
John
10
Pros:

Very good

2025-09-26 • via Nuitee