Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Poor breakfast quality
Old room styles

Categories

Cleanliness
7.96
Negative reviews mentioning issues with cleanliness and personal items being removed.
Service
9.43
Consistent praise for staff friendliness and helpfulness.
Location
9.47
Multiple reviews mention great location near central attractions.
Room Quality
7.92
Mixed reviews on room quality; some rooms perceived as dated or lacking personal touch.
Amenities
8.45
Good amenities like parking and a pool, but issues with air conditioning found.
Value for Money
8.41
Adequate value considering location, despite some criticisms.
Food and Beverage
7.46
Mixed feedback on breakfast quality; some positive notes but generally below expectations.
Overall Experience
8.93
Overall positive experience with a willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:10

Property Description

Luxurious Accommodation
Hotel María José, just 700 meters from Merida Cathedral, offers a luxurious stay with air-conditioned rooms and suites equipped with all modern amenities. Enjoy the comfort of cable TV, a private bathroom with free toiletries, and even a kitchenette in the suites for added convenience.

Convenient Facilities
Relax by the outdoor pool, available exclusively for three rooms, or take advantage of the free Wi-Fi throughout the property. With a 24-hour reception, on-site parking, and room service at your disposal, your stay will be nothing short of convenient.

Dining and Services
Savor a delightful meal at the hotel's café-bar or explore the nearby dining options. Need assistance? The tour desk offers currency exchange services, and you can opt for an airport shuttle for a seamless travel experience.

Ready to experience luxury and convenience at Hotel María José? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 1670 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 7.46
Overall Experience: 8.93
E
Emile family_with_children fr
8
Emplacement idéal
Pros:

- emplacement idéal pour découvrir la ville à pied, parking gratuit et sécurisé
- piscine agréable, surtout en cette période de forte chaleur
- petit-déjeuner largement suffisant

Cons:

- manque un peu de confort : ni coffre, ni frigo. Les matelas sont trop mous et il n'y a pas du tout d'extérieur ni de possibilité de vue quelconque, on donne sur une coursive.
- le réceptionniste du check-in ne parle aucune autre langue que l'espagnol mais surtout, ne prend pas la peine de faire l'effort de parler lentement ou d'articuler pour faciliter le contact.

2026-04-30 via Nuitee
L
laetitia solo_traveller fr
9
Pros:

La chambre est spacieuse et agréable. Piscine agréable et emplacement incroyable.

Cons:

Le petit-déjeuner est un peu léger. Pas de chocolat chaud pour les enfants par exemple il a fallu rajouter mais les prix étaient corrects.

2026-04-27 via Nuitee
R
Rodriguez solo_traveller mx
8
Pros:

Comodo

Cons:

La puerta se Cerro a media noche y tuve que ir a reception a que me desbloquearan

2026-04-27 via Nuitee
C
CARMEN family_with_children ca
8
Pros:

Situation, propreté

Cons:

Salle de bain à refaire.
Poignée de la chasse d’eau brisée

2026-04-22 via Nuitee
L
Laura Liliana solo_traveller ar
10
Pros:

Muy buena relación precio calidad.
El personal excelente

2026-04-22 via Nuitee
V
Veronika extended_group si
7
2026-04-22 via Nuitee
C
chantal family_with_children be
8
Kleinschalig mooi hotel
Pros:

Op loopafstand van het centrum, parking voor auto.
Mooi maar klein zwembad. Ruime kamers.

Cons:

Aan de receptie konden ze geen woord Engels.
Geen balkon om handdoeken te drogen.
Minimaal ontbijt.

2026-04-22 via Nuitee
J
JOSE ANGEL couple es
1
No lo recomiendo, mejor gastar un poco más
Pros:

Ubicación cercana al centro

Cons:

Hormigas en la habitación que se metieron en la maleta, el baño mal olor. Nos cambiaron de habitación a la noche cusndo detectamos las hormigas y aun peor, el aire acondicionado dejó de funcionar y la ducha tampoco funcionaba. Simplemente nos fuimos a otro alojamiento a las 5 de la mañana al despertar del calor. Ni disculpas ni nada similar. Mejor pagar un poco más que hay decenas alrededor

2026-04-21 via Nuitee
A
Andrea couple dk
8
Good base to discover Merida.
Pros:

Located in a quiet neighbourhood, close to the centre. The breakfast selection was very good. The pool was nice and clean. Parking was available free of charge, but you needed assistance from the reception to get in and out of the parking lot.

Cons:

If your room faces the pool area, it can be noisy during the pool opening hours. Not every receptionist speaks English, but Google Translate can help with communication.

2026-04-19 via Nuitee
A
Aysen extended_group de
7
Für paar Nächte in Ordnung
Pros:

Zentral, gutes Frühstück

Cons:

Zimmer waren feucht, Toilettenspülung hat nicht funktioniert, für eine Nacht war’s ok.

2026-04-15 via Nuitee
L
Luna couple fr
6
Hôtel agréable, bien situé mais lit minuscule
Pros:

- L’emplacement proche du centre-ville de Merida
- Le parking à disposition
- Taille de la chambre
- Piscine

Cons:

- La taille de lit minuscule
- Le petit déjeuner, seulement le choix d’un plat

2026-04-15 via Nuitee
A
Audrey couple fr
8
Pros:

À proximité du centre ville et hôtel très propre et agréable

Cons:

Le lit double est un peu petit et le réceptionniste de l’après midi ne parle pas anglais mais seulement espagnol . C’est donc compliqué de communiquer

2026-04-14 via Nuitee
Z
Ziga couple si
10
Pros:

Nice hotel in the city center, with clean rooms and pool. The staff is friendly, and there is parking available for guests.

Cons:

The only negative I can mention is that the breakfast is very limited in quantity.

2026-04-13 via Nuitee
P
Pata de Gato TV family_with_children mx
9
Hotel limpio, cómodo y bien ubicado.
Pros:

El hotel está limpio, cómodo y muy bien ubicado. Personal amable.

Cons:

El aire acondicionado era un poco ruidoso.

2026-04-13 via Nuitee
H
Hugo couple us
8
Pros:

Bastante cerca de la zona céntrica. Tiene una alberca. Funcional y práctico. Tiene restaurante. Personal amable. Tienen garaje incluído.

Cons:

Algunas áreas no tienen wifi.

2026-04-12 via Nuitee
V
viloux family_with_children fr
10
Pros:

Emplacement proche du centre et parking

Cons:

La cuisine de l'appart

2026-04-12 via Nuitee
A
Antoni solo_traveller ch
8
2026-04-11 via Nuitee
A
Andre family_with_children de
8
Bett müsste grösser sein
Pros:

Lage super, Parkplätze im Innenhof.
Frühstück war auch okay

Cons:

Das Doppelbett war sehr schmal und auch sehr kurz.

2026-04-09 via Nuitee
K
Kevin couple fr
5
2026-04-08 via Nuitee
M
Michael Dolzani couple it
9
2026-04-08 via Nuitee