Five to Five Hotel

Hotels
8.2 (306 reviews)
KG 213 ST, Remera , Kigali , RW

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great value for money
Cons:
Noise complaints
Limited breakfast options

Categories

Cleanliness
7.7
Some issues with cleanliness were raised, including leaking taps and mosquito nets.
Service
9.2
Multiple reviews highlight excellent service from friendly and helpful staff.
Location
8.2
Good location was mentioned, but there were noise complaints from surrounding areas.
Room Quality
7.2
Some discomfort noted regarding bed firmness and room size.
Amenities
8.7
Amenities like airport transfers and complimentary items were appreciated.
Value for Money
8.2
General sentiment indicates good value for the offerings.
Food and Beverage
7.7
Mixed reviews on breakfast quality and limited options noted.
Overall Experience
8.7
Overall positive experiences were reported by most guests, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:52

Property Description

City-Centric Luxury
Situated near Amahoro Stadium, Five to Five Hotel offers city views, free WiFi, and a restaurant serving local and international cuisine.

Comfortable Accommodation
Rooms feature satellite TV, balconies, and mosquito nets on the beds for a peaceful night's sleep.

Convenience at Your Fingertips
Enjoy a free airport shuttle, rooftop terrace for drinks, and services like room service, a business center, and meeting facilities.

Experience the best of Kigali at Five to Five Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Location

Guest Reviews

8.2
Based on 306 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.2
Room Quality: 7.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.7
S
Smeding • couple • nl
8
Prettig verblijf gehad.
Pros:

Schoon, vriendelijke staf, goed ontbijt.

2026-10-31 • via Nuitee
B
Brittany • family_with_children • au
9
Amazing. Highly recommend.
Pros:

Breakfast was delicious and so many options, plus included barista coffee.
Rooms were beautiful and spacious, great value for money. Even had a giant spa bath. Staff were very kind and accommodating, even to our 4 children. We stayed here 3 different times on one trip as we used this as our base. Highly recommend!

Cons:

Wifi was patchy.

2026-10-29 • via Nuitee
K
KEITH • solo_traveller • ug
7
GOOD
Pros:

Good customer care, very clean calm place with enough parking

2026-10-26 • via Nuitee
Y
Yvette • solo_traveller • fr
8
2026-10-17 • via Nuitee
B
Boris_Bulgaria • family_with_children • nl
8
2026-10-14 • via Nuitee
I
Ineta • extended_group • lv
8
Normāla viesnīca.
Pros:

Labs serviss, sagaidot lidostā un nodrošinot bezmaksas transfēru. Laipns personāls.

Cons:

Numurs 3-vietīgs. Bet tajā pat nav galda,

2026-10-10 • via Nuitee
C
Claudiu • solo_traveller • ro
10
2026-09-19 • via Nuitee
F
Fatoumata • solo_traveller • fr
9
2026-09-18 • via Nuitee
T
Thomas • extended_group • ke
2
2026-09-18 • via Nuitee
A
Agyabeng-Dankwah • solo_traveller • gh
9
2026-09-11 • via Nuitee
T
Tente • solo_traveller • ls
8
2026-09-10 • via Nuitee
P
Pauline • couple • au
9
Great service, staff fiendly, room/bed comfy and convenient location.
Pros:

We stayed overnight again after our tour. Room differed to the start of our tour. Staff were very pleasant, friendly and welcoming treating us with their singing/dance whilst having a drink. We felt very special.
Food and drinks were good and would stay again and recommend.

Cons:

No hand towels or flannel. Did request by phone hand towel but never received, all okay though.

2026-09-10 • via Nuitee
A
Adailma Ezequiel Pereira • solo_traveller • br
10
2026-09-08 • via Nuitee
P
Pauline • solo_traveller • au
7
2026-09-08 • via Nuitee
M
Murray • couple • za
10
Comfortable and very well prices.
Pros:

The airport transfer was exceptional and the staff was very friendly. Good breakfast

Cons:

Nothing

2026-09-06 • via Nuitee
V
Vincent • solo_traveller • rw
5
Passable
Pros:

L’emplacement

Cons:

La climatisation est défaillante alors que la chaleur est accablante ces derniers jours.

2026-09-06 • via Nuitee
S
SHAABAN • solo_traveller • tz
8
Was good, hospitality of staff and management
Pros:

Room facilities

Cons:

Cleanliness

2026-09-06 • via Nuitee
C
chansa • extended_group • zm
8
The stay was really good. And I would come back again, next time I'm in Rwanda
Pros:

The breakfast was rich and exotic. The staff were very friendly and helpful.

Cons:

A bit of a language barrier with some of the staff.

2026-09-05 • via Nuitee
I
ISMAEL • solo_traveller • cn
6
2026-08-29 • via Nuitee
J
jorge • extended_group • es
10
2026-08-26 • via Nuitee