Five to Five Hotel

Hotels
8.2 (265 reviews)
KG 213 ST, Remera , Kigali , rw

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great value for money
Cons:
Noise complaints
Limited breakfast options

Categories

Cleanliness
7.7
Some issues with cleanliness were raised, including leaking taps and mosquito nets.
Service
9.2
Multiple reviews highlight excellent service from friendly and helpful staff.
Location
8.2
Good location was mentioned, but there were noise complaints from surrounding areas.
Room Quality
7.2
Some discomfort noted regarding bed firmness and room size.
Amenities
8.7
Amenities like airport transfers and complimentary items were appreciated.
Value for Money
8.2
General sentiment indicates good value for the offerings.
Food and Beverage
7.7
Mixed reviews on breakfast quality and limited options noted.
Overall Experience
8.7
Overall positive experiences were reported by most guests, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:52

Property Description

City-Centric Luxury
Situated near Amahoro Stadium, Five to Five Hotel offers city views, free WiFi, and a restaurant serving local and international cuisine.

Comfortable Accommodation
Rooms feature satellite TV, balconies, and mosquito nets on the beds for a peaceful night's sleep.

Convenience at Your Fingertips
Enjoy a free airport shuttle, rooftop terrace for drinks, and services like room service, a business center, and meeting facilities.

Experience the best of Kigali at Five to Five Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 265 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.2
Room Quality: 7.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.7
A
Abel • couple • za
6
Convenient for every traveling need
Pros:

Good location
Friendly staff
Airport transfer

Cons:

Uncertainty about tipping who?

2026-03-08 • via Nuitee
M
Michel • couple • lu
10
Parfait
Pros:

Tout était parfait

2026-03-07 • via Nuitee
I
Ian • extended_group • gb
9
2026-03-06 • via Nuitee
C
Clare • couple • gb
8
2026-03-04 • via Nuitee
T
Thai Hung • couple • fr
8
C’est correct
Pros:

Calm et les personnelles très sympastique

2026-03-03 • via Nuitee
A
Allyzain • family_with_children • tz
8
2026-03-03 • via Nuitee
L
Luc • couple • be
8
Pour quelques jours c'est valable
Pros:

la nourriture excellente et portion très généreuse : délai d'attente un peu long mais c'est la norme à Kigali. Emplacement est bien mais le bruit est là (travaux d'une future construction) la 218 très beau balcon - wifi ok air conditionné ok

Cons:

Attention à la 121 double deluxe reçu en surclassement par booking mais pas bien insonorisé odeur de cuisine sur le balcon musique surtout le vendredi samedi

2026-03-02 • via Nuitee
I
Isaac • family_with_children • ke
8
Recommendation
Cons:

The loose plugs in the hall. My adapter couldn't hold.
Also the cleaning lady was in my room before I left for the say. I had just gone for breakfast.

2026-03-01 • via Nuitee
G
GODFREY • solo_traveller • gb
9
2026-02-24 • via Nuitee
M
Munetsi • solo_traveller • gb
8
Overall I really like the place and service
Pros:

Clean, staff very friendly and helpful, located in a quiet area and overall great service

Cons:

Walls not sound proof so you can easily hear the outside noise. No elevator so if you’re in the upper floor, you have to deal with the stairs.

2026-02-24 • via Nuitee
S
SCHMITT • couple • fr
9
2026-02-14 • via Nuitee
O
Olubusola • extended_group • ng
8
IT WAS PLEASANT
Pros:

FRIENDLY STAFF, GOOD COOKING

Cons:

WATER SUPPLY. A FEW MOMENTS OF DRY TAPS BUT IT WAS RESOLVED WITHOUT HAVING TO COMPLAIN

2026-02-13 • via Nuitee
K
keith • solo_traveller • gb
8
Good value fo money
Pros:

Staff were great,
.

Cons:

Nothing

2026-02-12 • via Nuitee
M
Michel • couple • lu
10
10 / 10
Pros:

Navette gratuite depuis et vers aéroport
Propreté des chambres, du resto et de tout l'établissement.
Gentillesse et amabilité de tout le personnel.
Il est à notre écoute et donne d'excellents conseils.
Cuisine délicieuse.

2026-02-11 • via Nuitee
S
SCHMITT • family_with_children • fr
9
Pros:

Accueil. Service restauration. Gentillesse du personnel.

2026-02-08 • via Nuitee
S
SCHMITT • family_with_children • fr
10
2026-01-31 • via Nuitee
Y
Yosef • family_with_children • dk
10
Pros:

Breakfast was delicious.the one who makes cappuccino was very nice. and she did very good cappuccino.

Cons:

Our room was close to the kitchen and it was noisy but other than the noise it was great.

2026-01-29 • via Nuitee
M
Muregancuro • family_with_children • de
7
2026-01-29 • via Nuitee
B
Babet • extended_group • be
7
2026-01-24 • via Nuitee
U
Ugochukwu • couple • ca
9
2026-01-23 • via Nuitee