Five to Five Hotel

Hotels
8.2 (282 reviews)
KG 213 ST, Remera , Kigali , rw

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great value for money
Cons:
Noise complaints
Limited breakfast options

Categories

Cleanliness
7.7
Some issues with cleanliness were raised, including leaking taps and mosquito nets.
Service
9.2
Multiple reviews highlight excellent service from friendly and helpful staff.
Location
8.2
Good location was mentioned, but there were noise complaints from surrounding areas.
Room Quality
7.2
Some discomfort noted regarding bed firmness and room size.
Amenities
8.7
Amenities like airport transfers and complimentary items were appreciated.
Value for Money
8.2
General sentiment indicates good value for the offerings.
Food and Beverage
7.7
Mixed reviews on breakfast quality and limited options noted.
Overall Experience
8.7
Overall positive experiences were reported by most guests, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:52

Property Description

City-Centric Luxury
Situated near Amahoro Stadium, Five to Five Hotel offers city views, free WiFi, and a restaurant serving local and international cuisine.

Comfortable Accommodation
Rooms feature satellite TV, balconies, and mosquito nets on the beds for a peaceful night's sleep.

Convenience at Your Fingertips
Enjoy a free airport shuttle, rooftop terrace for drinks, and services like room service, a business center, and meeting facilities.

Experience the best of Kigali at Five to Five Hotel. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 282 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.2
Room Quality: 7.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.7
C
Chaudhary • solo_traveller • in
9
Pros:

Allover everything was good.
Recommended for stay

2026-06-23 • via Nuitee
K
Katie • couple • us
10
Pros:

Great value. Staff are super friendly and helpful. Food is pretty good from the restaurant. Fridge and hair dryer in the room which are a plus.

Cons:

Wifi cut in and out but wasn’t really an issue since we had data on our phones.

2026-06-22 • via Nuitee
G
Gideon U • solo_traveller • ng
10
My favorite Kigali place
Pros:

Everything, as usual, especially the complimentary airport pickup and early check-in given my brother at no additional cost.

Cons:

Nothing

2026-06-16 • via Nuitee
G
Globe trotter SKY • solo_traveller • fr
10
Pros:

L'accueil, le personnel est très sympa

Cons:

Pas d'ascenseur

2026-06-14 • via Nuitee
K
Kerstin • couple • de
8
Nicht luxeriös aber sonst allrs super
Pros:

Das Personal war super freundlich
Frühstück super

Cons:

Es gab nichts zu bemängeln

2026-06-02 • via Nuitee
I
Isaac • solo_traveller • ke
10
Pros:

Friendly staff
Nice food
The view from the kitchen window was breath taking. Room 222

Cons:

No balcony

2026-06-01 • via Nuitee
A
Anne • solo_traveller • fr
8
Excellent séjour, je recommande
Pros:

L’emplacement, la gentillesse du personnel

Cons:

Il y avait des travaux à proximité donc très bruyant dans la journée. Même si ce n’est pas la faute de l’hôtel.

2026-05-30 • via Nuitee
M
Marie • solo_traveller • us
10
Would stay again
Pros:

Very friendly and welcoming staff, nice facilities and good breakfast. They offer an airport shuttle which is fantastic, the driver John was helpful and friendly.

Cons:

Some construction noise during the evening, not the hotel's fault but something to be aware of.

2026-05-24 • via Nuitee
E
Erich • solo_traveller • de
6
2026-05-23 • via Nuitee
A
Anysie • solo_traveller • ke
7
2026-05-20 • via Nuitee
D
DILIP KUMAR REDDY • solo_traveller • in
8
Overall Good
Pros:

Reception and security staff are good

Cons:

Slow process food . Took much time

2026-05-15 • via Nuitee
L
Lawrence • couple • ng
7
2026-05-03 • via Nuitee
M
Michael • extended_group • de
7
2026-04-30 • via Nuitee
S
Somtochukwu • couple • ng
7
2026-04-28 • via Nuitee
M
Marian-Rhoda • couple • gh
9
Great experience
Pros:

The staff are really pleasant. The place is really comfortable and they have good coleslaw.

Cons:

The shower was really slow

2026-04-24 • via Nuitee
G
Gideon U • solo_traveller • ng
9
Great place for a restful break
Pros:

Service, comfort, price, complimentary airport pick up.

2026-04-18 • via Nuitee
H
HIMANSHUKUMAR • family_with_children • in
8
2026-04-02 • via Nuitee
A
Abel • couple • za
6
Convenient for every traveling need
Pros:

Good location
Friendly staff
Airport transfer

Cons:

Uncertainty about tipping who?

2026-03-08 • via Nuitee
M
Michel • couple • lu
10
Parfait
Pros:

Tout était parfait

2026-03-07 • via Nuitee
I
Ian • extended_group • gb
9
2026-03-06 • via Nuitee