CityLodge London

Hotels
Independent
7.2 (1070 reviews)
167 Bow Road, London, England, E3 2SG , London , GB

Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Free breakfast
Smoke-free property

Review Highlights

Pros:
Convenient location
Attentive and friendly service
Cons:
Cleanliness issues
Room size is small

Categories

Cleanliness
5.85
Several reviews mention issues with cleanliness, including bugs and dirty common areas.
Service
8.31
Multiple reviews praised the attentive and friendly staff.
Location
8.35
The location is frequently noted as convenient, being close to metro stations.
Room Quality
6.81
Rooms are described as small, which impacts the overall comfort.
Amenities
6.84
Amenities are adequate but the cleanliness of shared areas is an issue.
Value for Money
7.8
Guests feel they get decent value for the price, especially in London.
Food and Beverage
6.35
Breakfast preparation is self-service, which some found lacking.
Overall Experience
7.32
Overall experience is positive but marred by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:31

Property Description

LCD Televisions and Complimentary Wi-Fi

Indulge in entertainment with LCD televisions in all 14 guestrooms and stay connected with complimentary wireless internet access.

Convenient Location

Located in Tower Hamlets, CityLodge London is just a short drive away from key attractions like ABBA Arena and London Stadium.

Easy Access to Airports

With London City Airport being the nearest airport, traveling to and from CityLodge London is a breeze.

Book your stay at CityLodge London now and experience a comfortable stay near ABBA Arena and other top attractions in London!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 1070 reviews
Cleanliness: 5.85
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 6.35
Overall Experience: 7.32
C
Carleene solo_traveller jm
6
2026-07-18 via Nuitee
A
Aitor couple es
9
Pros:

El recepcionista que hablaba español. Muy agradable y muy majo.

2026-07-16 via Nuitee
R
roselyne family_with_children fr
10
Très bon accueil
2026-07-15 via Nuitee
L
Linda family_with_children gb
7
Quite good value for money in London.
Pros:

Plenty to eat for breakfast, which we prepared ourselves and cleared up afterwards.
Man at reception very pleasant.

Cons:

Could have been a bit cleaner in the rooms and especially the shower.

2026-07-15 via Nuitee
D
Dinah extended_group ug
3
Disappointing
Pros:

We checked in late at night, and the caretaker helped us carry our bags to the room. However, the room was stuffy, dirty, and outdated, so we couldn't bring ourselves to sleep there, we decided to step out and go for a night out instead rather than stay in. We ended up looking for accommodation elsewhere for the rest of our days in London. The bathroom was tidy, but the overall facility is outdated and tired, it really needs renovating, with amenities updated throughout. I wouldn't recommend one to stay. The one real highlight is the location, which is easily accessible to and from the city centre.

2026-07-14 via Nuitee
T
Turcanu solo_traveller gb
4
We have low standards but this 'hotel' is below any standards
Pros:

I only needed a roof above my head and this hotel was enough. Location was OK considering we needed to access London stadium. The staff at reception was fine.

Cons:

Dirty and old 'hotel', looking more like a shared house. The kitchen was dirty and it was not clear what we can cook, what options we had. There was not much choice, we decided to eat elsewhere. The room was extremely small, dark and dated. We could not lock the door from inside. The bed was uncomfortable. My friend ended up seeing the doctor due to bed bugs. Too expensive for the facilities, lack of space, dark, this should be 1 star accommodation and the word 'hotel' should be removed from its name.

2026-07-10 via Nuitee
W
Wildey solo_traveller gb
8
Good valve for money.
Pros:

great location for the tubes.

Cons:

Window did not shut and the raod traffic is noisy

2026-07-10 via Nuitee
B
Brigitte family_with_children fr
7
Bon rapport qualité-prix
Pros:

Bon accueil, personnel présent sur une longue plage horaire et disponible. Linge de lit propre et frais, chambre assez spacieuse. C'est très honnête pour un logement à Londres. Rare endroit abordable qui restait dispo avec chambre individuelle et wc/sdb indépendants (réservé 6 mois avant!). Supérette juste à côté.

Cons:

Le wi-fi ne fonctionnait pas, il manque un meuble pour poser nos affaires dans la salle de bain. Quelques travaux d'amélioration pourraient être fait.

2026-07-07 via Nuitee
F
Frank solo_traveller gb
9
Great weekend stay
Pros:

Shower/Toilet en-suite , TV, WiFi , comfortable bed, amazing location for London stadium , also friendly staff on reception / CCTV in communal areas.

Cons:

Not really a big thing but no hot drink facilities in the room.
You can make one in the kitchen and take it to your room.

2026-07-06 via Nuitee
M
Marianne couple fr
10
2026-07-06 via Nuitee
S
Samratray solo_traveller ie
9
Pros:

Location and the friendly staff

Cons:

Nothing as such

2026-07-05 via Nuitee
L
Le solo_traveller es
5
Pros:

The staff was nice, good location and relatively good value for money for a single room with your own bathroom in London

Cons:

Unfortunately there were bed bugs. The morning after I slept on the bed, I had bites on my body and ended up seeing two of them on the bed over the next 24 hours.

2026-07-03 via Nuitee
R
Rossana family_with_children it
6
Molto comodo alla metropolitana.
Pros:

la colazione è abbondante, con ampia scelta.

Cons:

non è molto pulito.

2026-07-03 via Nuitee
V
Vanessa couple gb
10
Clean, safe and staff very helpful
Pros:

Clean, services & staff

Cons:

Nothing all good

2026-06-30 via Nuitee
S
Sandra couple gb
1
Bad stay and would not recommend it .
Pros:

Breakfast was ok if you liked the limited items available.

Cons:

The room was not suitable for 2 people and we were not aware that the place was a hostel. The window was too small with absolutely no air coming through when open. It didn’t help that it was a heatwave. It was so bad that we only stayed one night out if the three we had booked. We had to spend over the odds to get a different hotel with air conditioning and better facilities.

2026-06-29 via Nuitee
M
Martin extended_group fr
1
⚠️ BEWARE: Bedbug Infestation
Pros:

See negative feedback... (although not far from underground stations)

Cons:

I stayed at the City Lodge London from June 22nd to June 24th, 2026, and it was a dire experience. The hotel is infested with bedbugs, resulting with one of my travel companion to be bitten, and forcing all four of us to apply a strict quarantine protocol with all our luggage to prevent further contamination on our way back.

Beyond the bedbug issue, the overall state of the hotel is dismal. It is completely run-down, the carpets are extremely dirty, showers are filthy and the entire place is not maintained. And there is no air conditioning, the fan being but a small solace as we faced a major heatwave...

To make matters worse, when we confronted the manager, he admitted that they had already dealt with bedbugs before (6 months ago), claiming it is a "recurring problem in the hotel industry." He promised us to ensure that an expert will come and check out the situation, but one week later (and despite a follow-up email) we have received no response. This is completely unacceptable and does nothing to address the lack of hygiene in his own establishment.

Do yourself a favour and avoid this place!

2026-06-29 via Nuitee
M
Matilde extended_group es
5
Perfecto para lo que lo necesitábamos
Pros:

Muy bien comunicado al centro para hacer turismo por la ciudad. Perfecto para ir al estadio olímpico de Londres a algún evento ya que puedes llegar andando en poco tiempo.

Cons:

Lo peor ha sido la moqueta del suelo y el calor que hacía, aunque con esta ola de calor hacía calor en todos sitios

2026-06-28 via Nuitee
M
Marieke solo_traveller nl
5
Door omstandigheden én specifiek deze kamer kwam ik niet echt tot goede nachten.
Pros:

Vriendelijk personeel.

Cons:

Mijn kamer lag direct aan de weg, op 300 meter van een politiebureau. Dat betekenden dat ik geregeld wakker schoot in de nacht. De hittegolf was iets waar niemand iets aan kon doen, maar daardoor kon ik ook de ramen niet sluiten, en doorluchten wilde ook niet, waardoor de hitte enorm bleef hangen en mijn kamer beduidend warmer was dan de andere ruimtes.

2026-06-28 via Nuitee
M
Maria.jesus couple es
4
2026-06-27 via Nuitee
C
Cristian couple cl
9
Grata estadía
Pros:

Muy limpio y ordenado, buena atención de los dependientes

Cons:

Faltó un aire acondicionado

2026-06-26 via Nuitee