Hiisi Hotel Helsinki Jätkäsaari

Hotels
8.3 (492 reviews)
16 Länsisatamankatu Kerros/Floor 5 , Helsinki , fi

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location for terminals and tram connections
Calm area with waterside views and balconies
In-room sauna available in some rooms
Pet friendly and affordable; good value for groups/participants
Shared kitchen and laundry useful for longer stays
Friendly cleaning staff
Cons:
Inconsistent cleanliness; at least one report of very dirty room
Standard rooms can be small for three; third bed is a sofa bed not prepared by staff
Bathroom issues: no shower door, flooding floor, poor ventilation
No staffed reception onsite; issues handled by phone/WhatsApp which can delay responses
Some areas and beds/pillows feel outdated or less comfortable

Categories

Cleanliness
6.8
Mixed reports: several guests described rooms as very clean, but at least one review reported a very dirty room with sticky floors and inconsistent housekeeping during longer stays.
Service
8.9
No 24/7 reception but staff handled arrangements via phone/WhatsApp; cleaning staff described as friendly. Lack of on-site personnel caused slower responses in some incidents (e.g., stuck door).
Location
9.4
Very positive: excellent for Terminal 2/Länsiterminaali, well connected by tram, calm neighbourhood and pleasant waterside views.
Room Quality
6.4
Mixed-to-negative: some rooms comfortable and spacious, but others are small for three guests, third bed is a fold-out prepared by guests, showers can flood, limited ventilation and some outdated furnishings/uncomfortable pillows.
Amenities
8.5
Good amenities for longer stays (in-room sauna in some rooms, shared kitchen, dining area, laundry). Shared facilities and absence of a staffed reception reduce hotel-like feel for some guests.
Value for Money
9
Seen as affordable and pet-friendly; several guests noted the price-quality balance and suitability for groups/participants.
Food and Beverage
8.3
Not mentioned in the reviews; assigned the target overall rating.
Overall Experience
9.1
Generally positive overall: many guests were satisfied with comfort, location and facilities, though some operational/details issues (cleaning frequency, room setup) affected stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:35

Property Description

Prime Location in Jätkäsaari District
Discover Hiisi Hotel Helsinki Jätkäsaari, ideally situated just a stone's throw away from Hietaranta Beach, Kasinonranta Beach, and Kamppi Shopping Centre.

Comfortable and Well-Equipped Rooms
Each room at Hiisi Hotel Helsinki Jätkäsaari is thoughtfully furnished with a wardrobe, flat-screen TV, private bathroom, and cozy bed linen and towels. Some rooms even feature a charming balcony and a convenient kettle for your use.

Convenient Amenities and Nearby Attractions
Enjoy complimentary WiFi, access to a shared kitchen and lounge, and the option of private parking during your stay. Explore Helsinki with ease, as the bus station and Helsinki Music Centre are just a short distance away.

Ready to experience the perfect blend of comfort and convenience at Hiisi Hotel Helsinki Jätkäsaari? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HEL

Location

Guest Reviews

8.3
Based on 492 reviews
Cleanliness: 6.8
Service: 8.9
Location: 9.4
Room Quality: 6.4
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.3
Overall Experience: 9.1
E
Elisa • solo_traveller • at
10
Pros:

Absolut preiswert!

Cons:

Eine Gepäckaufbewahrung für den An-/Abreisetag wäre toll gewesen, aber steht nicht in Relation zu der tollen und vor allem preiswerten Unterkunft!

2026-09-04 • via Nuitee
P
Pekka • couple • fi
8
Onnistunut valinta. Tanssin talolla taiwanilaiset...
Pros:

Omat eväät!

Cons:

Taksi ei löytänyt hotellia. Ei oo hotellia...

2026-09-03 • via Nuitee
V
Vera • couple • fi
10
Loistava!! Kaikki tarvittava läsnä ja lähellä
Pros:

Loistava majoitus, olisimme viihtyneet pidempäänkin. Hyvät vuoteet, kaikki toimi. Ongelmaton sisäänkirjautuminen. Yhteiskeittiöstä löytyi ruokailuvälineitä (paitsi haarukat) ja siellä olisi voinut valmistaa ruokaakin. Lidliin käveli n.10min. Vieressä iso parkkialue, jossa 2vrk auto maksoi 18e👍🏻Meillä ei ollut koiraa mukana, mutta ihanat lenkkeilyalueet aivan meren äärellä.
Saimme yllärinä huoneen upgreidauksen saunalliseen ja parvekkeelliseen, tämä oli upea yllätys!!! Ja huoneisto oli tilava ja todella hyvä.

2026-09-03 • via Nuitee
A
Antonella • solo_traveller • it
8
Buono per un passaggio breve a Helsinki.
Pros:

Ottimo rapporto qualità prezzo.
Raggiungibile facilmente dal centro con i mezzi pubblici.
La cucina e gli spazi comuni.

Cons:

Il parcheggio a pagamento sia della struttura che sulla strada.
La totale automatizzazione delle comunicazioni e dell' accesso alla struttura.
Peccato perdere completamente il rapporto umano.

2026-09-02 • via Nuitee
C
Clement John • solo_traveller • fi
9
Pros:

The room and facilities are great. No receptionist but just keycodes make it easy to access. The place is near to tramstop so make it easier.

2026-09-02 • via Nuitee
S
Solveiga • extended_group • lt
9
It was good value for money
Pros:

The room was spacious enough for the three of us, even the chair bed was comfortable. It was quiet and the instructions provided by the reception were clear. Walkable distance to the city center

Cons:

The pillows and the duvet was dirty, I had to put on the sheets myself (they were clean), but it stuck in my head for the night. The shower was spacious as well but it had narrow glass walls that did not close so the water got everywhere on the floor even though we were being careful. Windows are locked so you have to use an air conditioner to cool down after a day.

2026-09-01 • via Nuitee
S
sakis • solo_traveller • gr
10
2026-08-31 • via Nuitee
G
Gábor • couple • hu
9
2026-08-31 • via Nuitee
M
Merja • solo_traveller • fi
4
Pros:

Sijainti on hyvä, kaupunkipyörät ulko-oven edessä

Cons:

Ilmanvaihto oli surkea, huoneessa haisi, käsisaippua oli lopussa

2026-08-30 • via Nuitee
A
Anne • family_with_children • lu
8
2026-08-30 • via Nuitee
F
federico • couple • it
8
2026-08-30 • via Nuitee
Στράτος • solo_traveller • gr
7
Pros:

Τοποθεσία, θέα στο δωματιο

Cons:

Παλαιά έπιπλα, άσχημο αφρολουτρο, μικρά κρεβάτια,

2026-08-29 • via Nuitee
A
Andres • extended_group • es
10
2026-08-29 • via Nuitee
K
Kovacs • solo_traveller • hu
7
2026-08-29 • via Nuitee
V
Virginia • family_with_children • es
9
Una estancia muy buena en una zona tranquila y bien comunicada
Pros:

Me pareció todo bastante bien, fácil de acceder y bastante cómodo. Estuvimos en dos habitaciones para tres personas cada una, y usamos el sillón-cama, y aunque se queda un poco justo, para una noche está bien. Lo que más nos gustó que dispone de una cocina y una sala común. La cocina es pequeña pero con todo lo necesario para preparar tu comida, y en la sala común, que es muy agradable dispones de varias mesas para comer y sillones para poder ver la televisión. En la misma sala hay tazas, platos y cubiertos para poder comer. Lo mejor también es la máquina de café que hay también en la sala, en la que puedes por un bajo precio, tomar varias bebidas calientes.
La situación del hotel es buena, está en una zona tranquila y agradable, y fácil de acceder al centro en metro o tranvía o bien en un pàseo de unos 20-30 minutos. Muy cerca también del puerto para tomar diferentes ferries.

Cons:

Por decir algo, quizás la cama supletoria es algo pequeña y en una de las habitaciones se oía bastante lo que creo que era la ventilación.

2026-08-27 • via Nuitee
V
Vasil • solo_traveller • bg
10
2026-08-26 • via Nuitee
Z
Zanda • solo_traveller • lv
9
2026-08-26 • via Nuitee
S
Silvano • solo_traveller • it
4
Pros:

Struttura moderna

Cons:

Nessuna intenzione umana. Pavimento sporchi

2026-08-26 • via Nuitee
Z
Zoltán • couple • hu
9
jo ar ertek aranyu szallas a varoshoz kepest
Pros:

konnyu bejutas, csendes modern lokacio, a kornyeken sok minden megtalalhato, a belvaros 10 perc seta

Cons:

1 perccel sem lehet elobb bejutni a szobaba, hiaba van kesz, mert automata a rendszer es ezt nem engedelyezik. a szobaban a szelloztetest nem lehet kikapcsolni, igy egy picit zajos ejszaka

2026-08-24 • via Nuitee
C
Clara Pilar • family_with_children • es
8
Agradable
Pros:

Ubicación

Cons:

Podría estar más cuidado por decir algo.

Nos faltó jabón.

Difícil entender la entrada acceso al edificio. Mejoraría indicaciones con fotos.

2026-08-23 • via Nuitee