Hiisi Hotel Helsinki Jätkäsaari

Hotels
8.3 (492 reviews)
16 Länsisatamankatu Kerros/Floor 5 , Helsinki , FI

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location for terminals and tram connections
Calm area with waterside views and balconies
In-room sauna available in some rooms
Pet friendly and affordable; good value for groups/participants
Shared kitchen and laundry useful for longer stays
Friendly cleaning staff
Cons:
Inconsistent cleanliness; at least one report of very dirty room
Standard rooms can be small for three; third bed is a sofa bed not prepared by staff
Bathroom issues: no shower door, flooding floor, poor ventilation
No staffed reception onsite; issues handled by phone/WhatsApp which can delay responses
Some areas and beds/pillows feel outdated or less comfortable

Categories

Cleanliness
6.8
Mixed reports: several guests described rooms as very clean, but at least one review reported a very dirty room with sticky floors and inconsistent housekeeping during longer stays.
Service
8.9
No 24/7 reception but staff handled arrangements via phone/WhatsApp; cleaning staff described as friendly. Lack of on-site personnel caused slower responses in some incidents (e.g., stuck door).
Location
9.4
Very positive: excellent for Terminal 2/Länsiterminaali, well connected by tram, calm neighbourhood and pleasant waterside views.
Room Quality
6.4
Mixed-to-negative: some rooms comfortable and spacious, but others are small for three guests, third bed is a fold-out prepared by guests, showers can flood, limited ventilation and some outdated furnishings/uncomfortable pillows.
Amenities
8.5
Good amenities for longer stays (in-room sauna in some rooms, shared kitchen, dining area, laundry). Shared facilities and absence of a staffed reception reduce hotel-like feel for some guests.
Value for Money
9
Seen as affordable and pet-friendly; several guests noted the price-quality balance and suitability for groups/participants.
Food and Beverage
8.3
Not mentioned in the reviews; assigned the target overall rating.
Overall Experience
9.1
Generally positive overall: many guests were satisfied with comfort, location and facilities, though some operational/details issues (cleaning frequency, room setup) affected stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:35

Property Description

Prime Location in Jätkäsaari District
Discover Hiisi Hotel Helsinki Jätkäsaari, ideally situated just a stone's throw away from Hietaranta Beach, Kasinonranta Beach, and Kamppi Shopping Centre.

Comfortable and Well-Equipped Rooms
Each room at Hiisi Hotel Helsinki Jätkäsaari is thoughtfully furnished with a wardrobe, flat-screen TV, private bathroom, and cozy bed linen and towels. Some rooms even feature a charming balcony and a convenient kettle for your use.

Convenient Amenities and Nearby Attractions
Enjoy complimentary WiFi, access to a shared kitchen and lounge, and the option of private parking during your stay. Explore Helsinki with ease, as the bus station and Helsinki Music Centre are just a short distance away.

Ready to experience the perfect blend of comfort and convenience at Hiisi Hotel Helsinki Jätkäsaari? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HEL

Location

Guest Reviews

8.3
Based on 492 reviews
Cleanliness: 6.8
Service: 8.9
Location: 9.4
Room Quality: 6.4
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.3
Overall Experience: 9.1
K
Kuzkova • solo_traveller • fi
10
It was nice to be there
Pros:

Really nice bed. So comfortable

Cons:

-

2026-09-19 • via Nuitee
P
Petr • extended_group • cz
8
2026-09-17 • via Nuitee
A
Arja • extended_group • fi
8
2026-09-16 • via Nuitee
F
Francisco • extended_group • es
8
2026-09-15 • via Nuitee
J
Juha • solo_traveller • fi
10
2026-09-14 • via Nuitee
T
Temmes • solo_traveller • fi
8
Pros:

Huone tosi iso, samoin kylppäri. Siistiä joka paikassa.

Cons:

Petarit ei pysyneet sänkyjen päällä paikallaan. Nukkuminen siksi epämukavaa.

2026-09-13 • via Nuitee
J
Jami • solo_traveller • fi
7
Ihan OK
Pros:

Iso kylpyhuone ja sijainti. Kadulla ilmainen kadunvarsiparkki klo 21-09 välillä, ja muutenkin kohtuuhintainen pysäköinti (max 4h päivällä)

Cons:

Sisäänkäyntiovi kadulta on vähän vaikea löytää, tai oikeastaan ovi löytyi helposti, mutta en tiennyt että se oli oikea ovi, koska siinä ei ollut selkeää kylttiä, tai kylttiä ollenkaan?
Sänky, eli parisänky joka koostui kahdesta erillisestä sängystä, oli aivan mahdoton. Valuin sänkyjen väliin pisin yötä, koska ne valui aivan liian helposti erilleen, joten unet jäi harmittavan rikkonaiseksi.
Kylpyhuone ei ollut erityisen siisti, ja suihkussa vähän ärsyttävä suihkuverho. Pärjäsin kuitenkin näinkin.
Hintaan nähden olisin odottanut näin pienten, mutta harmittavien asioiden, olevan kunnossa, varsinkin sänky (esim joku lukitus jaloissa tms) ja kylpyhuoneen siisteys.

2026-09-13 • via Nuitee
K
Kati • solo_traveller • fi
10
Pros:

Siistit ja hyvänkokoiset huoneet. Kaikki sujunut aina mutkattomasti ja hotellissa kaikki tarvittava vaikka pidempäänkin majoittumiseen.

Cons:

-

2026-09-12 • via Nuitee
R
Roberta • solo_traveller • it
10
Pros:

Posizione, pulizia, comfort

Cons:

Assenza di personale alla reception- indicazione su accesso solo via mail-

2026-09-12 • via Nuitee
E
Eleftherios • solo_traveller • gr
10
Pros:

Τέλεια τοποθεσία μπροστά στον σταθμό του τραμ

2026-09-12 • via Nuitee
A
Anne • solo_traveller • fi
8
2026-09-11 • via Nuitee
E
Erkki • family_with_children • fi
9
2026-09-10 • via Nuitee
K
Konstantinos • solo_traveller • pl
10
Bardzo fajny nowoczesny hotel, bardzo dobrze skomunikowany z całym miastem.
Pros:

Wszystko

Cons:

Nic

2026-09-09 • via Nuitee
E
Emilia • extended_group • fi
10
2026-09-09 • via Nuitee
J
Jose Luis • family_with_children • es
7
Pros:

La habitación está bastante bien en relación calidad-precio. Asimismo, el hotel cuenta con una cocina común la cual puede ser bastante útil durante la estancia.

Cons:

Le entrada al hotel podría ser más clara, ya que no tienen recepción y tuvimos que dar vueltas hasta encontrar el hotel. Además, hay que andar un poco hasta llegar al centro.

2026-09-09 • via Nuitee
G
Ganescu • solo_traveller • ro
10
2026-09-08 • via Nuitee
L
Laura • family_with_children • it
4
Servizio pessimo. Peccato!
Pros:

Peccato per il servizio pessimo perché la struttura è accettabile. La stanza abbastanza pulita.

Cons:

L’unico hotel al mondo che non prevede un deposito bagagli. Abbiamo dovuto spendere 50 euro in locker prima del check-in e dopo il check-out. Abbiamo chiesto il favore di lasciarli in struttura per due ore e ci è stato negato. In compenso per il Check-in anticipato chiedono 20 euro. Nella descrizione della struttura è indicata la cucina, ma in realtà si tratta di una living room con tre tavoli e due microonde senza possibilità di cucinare. Servizio pessimo. Struttura un po’ isolata dal centro e l’imbarco del terminal 2 dista 17 min a piedi.

2026-09-07 • via Nuitee
A
Anitta • solo_traveller • fi
9
2026-09-06 • via Nuitee
E
Elisa • solo_traveller • at
10
Pros:

Absolut preiswert!

Cons:

Eine Gepäckaufbewahrung für den An-/Abreisetag wäre toll gewesen, aber steht nicht in Relation zu der tollen und vor allem preiswerten Unterkunft!

2026-09-04 • via Nuitee
V
Vera • couple • fi
10
Loistava!! Kaikki tarvittava läsnä ja lähellä
Pros:

Loistava majoitus, olisimme viihtyneet pidempäänkin. Hyvät vuoteet, kaikki toimi. Ongelmaton sisäänkirjautuminen. Yhteiskeittiöstä löytyi ruokailuvälineitä (paitsi haarukat) ja siellä olisi voinut valmistaa ruokaakin. Lidliin käveli n.10min. Vieressä iso parkkialue, jossa 2vrk auto maksoi 18e👍🏻Meillä ei ollut koiraa mukana, mutta ihanat lenkkeilyalueet aivan meren äärellä.
Saimme yllärinä huoneen upgreidauksen saunalliseen ja parvekkeelliseen, tämä oli upea yllätys!!! Ja huoneisto oli tilava ja todella hyvä.

2026-09-03 • via Nuitee