Holiday Inn Express Pachuca by IHG

Hotels
•
Holiday Inn Express
9.2 (278 reviews)
Blvd Luis Donaldo Colosio No. 212, Fracc Arboledas de San Javier , Pachuca de Soto , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
8.45
Some reviews mentioned cleanliness issues in bathrooms.
Service
9.95
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.45
Guests noted the good location and convenience.
Room Quality
9.45
Rooms were generally described as comfortable and spacious.
Amenities
8.45
Amenities were rated fair, though some guests found the gym basic.
Value for Money
9.45
Reviewers felt the hotel provided good value given its quality.
Food and Beverage
8.45
Food options received mixed feedback, with some praising breakfast while others found it lacking.
Overall Experience
9.95
Overall satisfaction was high among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:06

Property Description

Modern Accommodations
The Holiday Inn Express Pachuca offers elegant and modern rooms and suites, all equipped with air conditioning and heating for your comfort. Enjoy the convenience of a full bathroom with complimentary toiletries and a hairdryer. Relax and unwind while watching your favorite shows on the flat-screen TV with cable channels.

Convenient Amenities
Experience a hassle-free stay with amenities such as a 24-hour front desk service at your disposal. The attentive staff is ready to assist you with any inquiries or recommendations about the city's popular tourist attractions.

Prime Location
Situated in central Pachuca, just a short 5-minute drive from David Ben Gurion Park, our hotel provides a privileged location for exploring the city. Don't miss the chance to visit the nearby Hidalgo Soccer Stadium or take a short 15-minute drive to see the iconic Monumental Clock of Pachuca.

Book your stay at Holiday Inn Express Pachuca now for a memorable and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for MXN 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 278 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 9.95
A
Annie_11 • solo_traveller • mx
10
Excelente servicio
Pros:

La comodidad de las habitaciones

2026-05-02 • via Nuitee
M
Mauricio • solo_traveller • mx
10
Pros:

Excelente!

2026-05-02 • via Nuitee
M
Márquez • solo_traveller • mx
10
Pros:

Todo estuvo excelente, me encanto

Cons:

Todo estuvo excelente

2026-05-01 • via Nuitee
B
Bustos • solo_traveller • mx
10
Pros:

Las atención e instalaciones en general todo estuvo bien. La.alberca de 10, solo al final un poco sucia

Cons:

La alberca al final un poco sucia

2026-04-27 • via Nuitee
M
max • solo_traveller • mx
10
Pros:

Limpieza y alberca

Cons:

El jugo de naranja

2026-04-26 • via Nuitee
• couple • co
10
2026-04-26 • via Nuitee
F
Francisco Javier • solo_traveller • mx
9
2026-04-19 • via Nuitee
S
Sury • solo_traveller • us
10
Pros:

Desayuno bueno
Personal muy super super amable
parqueo
Ubicación bien 👍 😉

2026-04-15 • via Nuitee
S
Saul Veloz • solo_traveller • mx
9
Pros:

Tiene estacionamiento
Los elevadores son rápidos
Las habitaciones son cómodas

Cons:

La alberca esta hirviendo
Lo peor el ruido entre habitaciones esta muy bien aislado de la calle pero no de las habitaciones
También frente al cuarto estaba el cuarto de servicio y peor el ruido
El Internet no es el mejor

2026-04-14 • via Nuitee
S
Sandra • couple • mx
10
2026-04-11 • via Nuitee
S
Sandra • couple • mx
10
2026-04-11 • via Nuitee
A
Akane • family_with_children • mx
8
2026-04-07 • via Nuitee
M
medina • solo_traveller • mx
10
2026-04-07 • via Nuitee
I
ILLESCAS HERNANDEZ • family_with_children • mx
9
Estancia agradable.
Pros:

la limpieza de las habitaciones, la alberca climatizada, el desayuno muy completo.

Cons:

la alberca pequeña, faltan más camastros y sillas para colocar las toallas y pertenencias.

2026-04-06 • via Nuitee
A
Antonio • family_with_children • mx
9
Pros:

La alberca climatizada y sus amenidades

2026-04-06 • via Nuitee
G
Galimova • family_with_children • mx
9
Pros:

Хорошие кровати, отличные подушки, хороший размер номера, отличный вид из окон, отличный душ

Cons:

Однообразный завтрак

2026-04-06 • via Nuitee
G
Giorh • family_with_children • mx
10
2026-04-05 • via Nuitee
I
Isay11 • family_with_children • mx
8
Pros:

Las instalaciones en particular, la habitación, amplia, moderna y muy linda. Se siente cómodo y esta perfecto para descansar. Todo el personal fue muy amable y atento.

Cons:

No creo que la relación calidad/precio este balanceada. Siento que por ese precio debería estar a la altura de otros hoteles por la misma zona. Ojo, no quiero decir que esta malo, solo que el precio no le hace justicia a lo que recibes. El desayuno es muy genérico, sin sabor diría yo.

2026-04-02 • via Nuitee
M
Miguel Alejandro • family_with_children • mx
9
Una buena experiencia
Pros:

Angélica de recepción, me dio un trato muy bueno, gran actitud, servicial y amable un 10

Cons:

El cuarto se necesita ventilar ya que estaba el olor del desodorante del huesped previo.

La pared en la regadera estaba manchado

2026-03-26 • via Nuitee
V
v • family_with_children • mx
10
Pros:

En general esta bien el Hotel

Cons:

El acceso a el jardín es un poco complicado

2026-03-25 • via Nuitee