Holiday Inn Express Pachuca by IHG

Hotels
•
Holiday Inn Express
9.2 (258 reviews)
Blvd Luis Donaldo Colosio No. 212, Fracc Arboledas de San Javier , Pachuca de Soto , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
8.45
Some reviews mentioned cleanliness issues in bathrooms.
Service
9.95
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.45
Guests noted the good location and convenience.
Room Quality
9.45
Rooms were generally described as comfortable and spacious.
Amenities
8.45
Amenities were rated fair, though some guests found the gym basic.
Value for Money
9.45
Reviewers felt the hotel provided good value given its quality.
Food and Beverage
8.45
Food options received mixed feedback, with some praising breakfast while others found it lacking.
Overall Experience
9.95
Overall satisfaction was high among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:06

Property Description

Modern Accommodations
The Holiday Inn Express Pachuca offers elegant and modern rooms and suites, all equipped with air conditioning and heating for your comfort. Enjoy the convenience of a full bathroom with complimentary toiletries and a hairdryer. Relax and unwind while watching your favorite shows on the flat-screen TV with cable channels.

Convenient Amenities
Experience a hassle-free stay with amenities such as a 24-hour front desk service at your disposal. The attentive staff is ready to assist you with any inquiries or recommendations about the city's popular tourist attractions.

Prime Location
Situated in central Pachuca, just a short 5-minute drive from David Ben Gurion Park, our hotel provides a privileged location for exploring the city. Don't miss the chance to visit the nearby Hidalgo Soccer Stadium or take a short 15-minute drive to see the iconic Monumental Clock of Pachuca.

Book your stay at Holiday Inn Express Pachuca now for a memorable and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for MXN 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 258 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 9.95
M
Mauro • couple • us
10
2026-02-23 • via Nuitee
M
Mauro • couple • us
10
2026-02-23 • via Nuitee
N
Nubia • solo_traveller • ni
9
2026-02-09 • via Nuitee
L
Laura Margarita • solo_traveller • mx
1
Pros:

Las camas y la vista

Cons:

Estaba sucio el baño con pipí, salpicado y olía mal se supone que pagas calodad y limpieza, el perosnal a mi llegada cero atento, mejoren esos detalles.

A la salida el que atendía super bien.

2026-01-29 • via Nuitee
R
RENE • family_with_children • mx
9
2026-01-20 • via Nuitee
R
Rosalina • couple • mx
10
2026-01-20 • via Nuitee
S
Sandra • family_with_children • mx
10
agradable
Pros:

la habitación es muy cómoda y práctica
las almohadas y cobija son muy confortables
todo está limpio y ordenado
el desayuno esta muy bien y rico

Cons:

que en la regadera se estancaba el agua un poco
y había un mal olor si dejabas la tapa del lavabo abierta

2026-01-19 • via Nuitee
C
Clara • family_with_children • mx
10
Excepcional
Pros:

Desde la recepción muy amable el personal.

2026-01-19 • via Nuitee
M
Maria Alejandra • extended_group • mx
8
UNA EXPERIENCIA QUE NO DEJO HUELLA EN MI PRIMERA VISTA A PACHUCA
Pros:

TUVIMOS QUE SALIR MUY TEMPRANO Y EL PERSONAL MUY AMABLE NOS PREPARO UN BOX LUNCH YA QUE NO SE HABIA ABIERTO EL BUFETE DE DESAYUNO,

Cons:

LA LLEGAADA FUE MUY FRIA E INFORMAL, ADEMAS NO HUBO NADIE PARA RECIBIRNOS CON EL EQUIPAJE Y ESTABA LLOVIENDO A CANTAROS Y NADIE SE PREOCUPO SI NOS MOJABAMOS, ERA NUESTRA PRIMERA VEZ EN PACHUCA Y EN ESE HOTEL, HEMOS ESTADO EN OTROS HOTELES Y EL RECIBIMIENTO FUE EFUSIVO Y MUY SERVICIAL AGRADECIENDO LA ESTANCIA, PERO AQUI NO FUE ASI TAL VEZ LLEGAMOS EN MAL MOMENTO, YO TRABAJO EN ATENCION CON CLIENTES Y A TODOS MIS CLIENTES LOS APOYO ASI SU COMPRA SEA LA MINIMA PUES ESO HACE QUE ME RECOMIENDEN Y REGRESEN CON AMIGOS Y FAMILIARES, TAL VES FALTA DAR CURSO A LOS EMPLEADOS SOBRE CALIDES EN MI HUMILDE OPINION Y EXPERIENCIA, EN FIN GRACIAS POR OPORTUNIDAD DE EXPRESARME

2026-01-19 • via Nuitee
L
Luis • couple • mx
10
Pros:

TODO ESTA EXCELENTE

2026-01-19 • via Nuitee
R
Ricardo • family_with_children • mx
10
Pros:

Limpieza, atención y desayuno

2026-01-16 • via Nuitee
M
Martin • couple • us
10
Está bien
2026-01-15 • via Nuitee
M
Minerva González • family_with_children • mx
10
Pros:

Es la segunda vez que me hospedó ahi

2026-01-09 • via Nuitee
M
Mendoza • family_with_children • mx
8
2026-01-08 • via Nuitee
A
Andrea • family_with_children • mx
10
2026-01-07 • via Nuitee
V
VICTOR EMMANUEL • family_with_children • mx
8
Pros:

La habitacion

Cons:

El desayuno

2026-01-05 • via Nuitee
L
Luis • family_with_children • mx
10
Muy recomendable
Pros:

Las camas muy comodas y el desayuno fue bueno

2026-01-04 • via Nuitee
R
Rodríguez • family_with_children • mx
10
Pros:

Las instalaciones están muy bien, muy limpias, tienen terraza, gimnasio, la alberca está techada y climatizada el personal muy amable y atento, el desayuno para los niños es gratis , la verdad esta muy bien 👍

Cons:

Que no puedes controlar tú el clima, lo controlan desde recepción sólo eso

2026-01-03 • via Nuitee
C
Camilo • family_with_children • co
9
Pros:

Muy cómodas las habitaciones

2026-01-02 • via Nuitee
J
José Guadalupe • family_with_children • mx
10
Pros:

Todo muy bien. Gracias

2026-01-01 • via Nuitee