Staybridge Suites Houston I-10 West-beltway 8 by IHG

Hotels
IHG
8.4 (116 reviews)
3251 W Sam Houston Pkwy N, Houston, Texas, 77043 , Houston , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Complimentary breakfast
Cons:
Cleanliness concerns
Safety issues with window locks

Categories

Cleanliness
5.36
There were issues with cleanliness, including a bad smell in the room and concerns about cockroaches.
Service
9.33
Staff was warm, welcoming, friendly, and helpful.
Location
8.87
Standard quality for this hotel tier.
Room Quality
8.82
The room was spacious and comfortable.
Amenities
8.85
Complimentary breakfast and access to laundry facilities were appreciated.
Value for Money
8.81
Standard quality for this hotel tier.
Food and Beverage
8.36
The complimentary breakfast was a nice bonus.
Overall Experience
8.83
Overall comfortable and homelike, although cleanliness issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:03

Property Description

Luxurious Amenities

Indulge in the outdoor pool, fitness center, and cozy fireplace in the lobby for a truly relaxing stay.

Delightful Dining Options

Enjoy a complimentary full breakfast daily, mingle at the reception, or grab a bite at the on-site grocery/convenience store.

Convenient Location

Located in Spring Branch West, this hotel offers easy access to CityCentre and Memorial City Mall, ensuring a memorable stay.

Book your stay at Staybridge Suites Houston I-10 West-beltway 8, an IHG Hotel, and experience comfort and convenience at its finest!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 116 reviews
Cleanliness: 5.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.83
J
JESHUA
10
Pros:

I really enjoyed my stay at Staybridge Suites Houston. The room was spacious, clean, and had everything I needed. The staff was warm and welcoming, and the free breakfast was a nice bonus. Wi-Fi could be a bit faster, but overall it felt comfortable and homelike. I’d happily stay here again!

2025-09-15 via Nuitee
G
Gerald
6
Pros:

It was okay.

2025-09-11 via Nuitee
M
Mingqi family
10
Pros:

complimentary breakfast everyday. complimentary super from Mon. to Wed. Late check-out option, Free wash machine and dryer

2025-09-06 via Nuitee
P
Patrick
10
Pros:

comfortable bed and nice rooms.

2025-08-13 via Nuitee
C
Cierra family_with_children
2
Pros:

Staff was friendly and helpful but the hotel overall was unsafe (our locks on window broken and we were on first floor), unkept (pool closed since april by the health department), smelled natural gas, invested with cockroaches!

2025-07-19 via Nuitee
L
Ladonna family
10
Pros:

It had a really bad smell in room when we first walked in it was muggy carpet smell

2025-07-14 via Nuitee
R
Ralyn family
10
Pros:

Clean and good choice of breakfast

2025-07-09 via Nuitee
J
John family
10
Pros:

Nice hotel

2025-07-08 via Nuitee
L
Luu family
6
Pros:

One of the reasons I booked this hotel was because they have a swimming pool; however, the pool was not available because the city shut it down for whatever reason. The air quality inside the room was damp or moldy. I'm not sure what the problem was, but it didn't smell right. On the positive side, their breakfast and happy hour in the evening are great. The staff are friendly. I was going to leave a 1-star review; however, the lady at the front desk is super nice. That's why they get 3 stars.

2025-07-06 via Nuitee
D
destinee
10
Pros:

The property was beautiful and weel kept and the staff were amazing. The best hotel i ever stay at.

2025-07-05 via Nuitee
C
Clement family_with_children
10
Pros:

Your professionalism, your service, your room, breakfast, we liked it

2025-06-24 via Nuitee
H
Henry
8
Pros:

Aged hotel

2025-06-17 via Nuitee
S
Sarah family_with_children
10
Pros:

Facility was very clean. The reception friendly and helpful. Happy hour social actually had a full dinner and was pleasantly surprised Karbach one of the beer selections. The breakfast had a large variety of options as well. Curtains were able to fully block out the light and the refrigerator had a working ice machine.

2025-06-17 via Nuitee
J
Javier
10
Pros:

That hotel is very good, nice, friendly, clean quiet, beautiful room ,closed to everything.
I like to comeback my nexy time to go to Houston, I really like to stay in this hotel.

2025-05-31 via Nuitee
C
Christina
8
Pros:

We usually stay at staybridge for our baseball tournaments. It’s our go to hotel and we never have any issues. Only this time my daughter was getting something from the side of the bed and she found food trash tucked away behind the bed and wall. It’s usually fairly clean in the rooms so this was a surprise. But other than that our stay was ok.

2025-05-21 via Nuitee
K
Kristen partner
2
Pros:

Rude staff

2025-04-16 via Nuitee
J
Jay family
8
Pros:

Great breakfast & friendly staff.

2025-03-17 via Nuitee
S
Scott
8
Pros:

This property is a good value for the Houston area.

2025-03-16 via Nuitee
K
Kristen
10
Pros:

It was quiet

2025-03-13 via Nuitee
E
Emily
10
Pros:

They have a great breakfast with lots of options, well kept grounds, super comfy bed and great pillows

2025-03-12 via Nuitee