Casa Quetzal Hotel Boutique

Hotels
Independent
9.2 (78 reviews)
Calle 51 No. 218 C between 50 and 52, Barrio de Sisal. Historic Centre, Valladolid, YUC, 97780 , Valladolid , MX

Facilities

Free breakfast
Meeting rooms
Free WiFi
Terrace
Garden
Luggage storage
Continental breakfast
Free breakfast
Safe-deposit box at front desk
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 02:22

Property Description

Luxurious Spa Services

Indulge in rejuvenating massages, body treatments, and facials at our Colonial hotel's spa, promising a truly relaxing experience during your stay.

Charming Amenities

Enjoy complimentary Wi-Fi, daily receptions, and a continental breakfast, along with additional perks like babysitting services and tour assistance to make your stay even more convenient.

Convenient Location

Located in the historical district, steps away from iconic landmarks like the Convent de San Bernardino de Siena, our hotel offers easy access to must-see attractions, making it the perfect choice for your next getaway.

Plan your stay at Casa Quetzal Hotel Boutique to experience the perfect blend of luxury and convenience.

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Masks are available to guests

  • General

    Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

See all policies

Location

Guest Reviews

9.2
Based on 78 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
J
Javier family
10
Pros:

We had an amazing time in Valladolid, there is so much to do around this town, and the hotel is close to everything. The staff is friendly and really helpful in providing great recommendation of places and restaurants. I recommend getting the complete breakfast in this hotel because you don’t want to miss those yummy chilaquiles.

2025-05-29 via Nuitee
X
xingning friends
10
Pros:

Very nice people

2025-05-05 via Nuitee
B
Bathilde
10
Pros:

It was lovely. Beautiful decoration. Comfy beds. Very close to everything without being in the centre centre.

2025-05-01 via Nuitee
K
Kate
10
Pros:

Lovely garden and spacious rooms. Breakfast was lovely and nice service .
Perfect hotel if you have a kid that has a lot of energy to run around .

2025-03-30 via Nuitee
L
LUIS family
10
Pros:

La atención fue muy buena. Todo el personal es muy amable.

2025-03-08 via Nuitee
G
George John Adam partner
10
Pros:

This was our third time staying here, it is an absolute jem.. The grounds are absolutely fantastic and the staff is super friendly.. We love it here and will certainly be back

2025-01-20 via Nuitee
B
Benigno family
10
Pros:

Nice place and good value. Breakfast options.

2024-12-25 via Nuitee
J
Joanne
10
Great hotel!
Pros:

Super friendly staff. Room was very large and nicely decorated. Great shower and very comfy beds. The lighting wasn't great for reading and the WiFi could be a bit patchy.

2024-11-07 via Nuitee
C
Carmin family
10
Pros:

Very nice environment. Little town/country experience. Rustic/Boho hotel. Every morning u can hear the roosters and birds singing. Very close to Saint Bernardino convent. And calzada de los friles. Breakfast was great. Staff very friendly.

2024-07-22 via Nuitee
C
Claudia Lizet
10
Pros:

el lugar está precioso!!!!!

te hacen sentir como en casa

2024-07-22 via Nuitee
M
Michal
6
Average and not boutique
Pros:

Nice place but plenty of ants in the room.

2024-06-24 via Nuitee
V
Valeria family_with_children
8
Pros:

Welcoming staff and beautiful garden. Wish there was more to do within the city.

2024-05-29 via Nuitee
S
Shaji family_with_children
8
Pros:

Used it for one night and enjoyed a nice dinner blocks away. Hotel is simple but still well done, good location and with a beautiful courtyard that is quite peaceful for a morning breakfast. Nice to have Yucatan influence in the property and not feel like a standard motel. Worked well for our small family! I do recommend.

2024-04-15 via Nuitee
K
Krisztina friends
10
Pros:

Such a lovely property and very kind and helpful stuff! It was the best hotel during our two weeks roadtrip. Thanks!

2024-03-22 via Nuitee
J
Jona friends
10
Pros:

It was great. The breakfast was a little simple with only granola and fruit

2024-03-05 via Nuitee
F
Frances
10
Pros:

We enjoyed the healthy breakfast served. Also, the grounds are beautiful and well taken care of. Great location.

2024-02-17 via Nuitee
A
albert partner
8
Pros:

The property is across the street from the ex- convent and only a 15 to 20 minute walk from the centre of the city. There are several restaurants nearby. There is a lovely garden and a small pool. We had the designer suite(room 10). It was quite large and nicely furnished. The bathroom was also large. Tge shower good and the towels large. There was a comfortable king bed. The lighting was subdued except for the bathroom which was good. The included breakfast was continental one with fruit yogurt granola and rolls.
The only issue wirh our room was it was next to the road and when vehicles went by often they were noisy. But it became quiet later at night so it did not affect our sleep.

2024-02-09 via Nuitee
K
Kara family
10
Pros:

Casa Quetzal was a lovely little oasis in a quiet part of Valladolid. We really enjoyed their garden, delicious breakfast, and friendly staff. We would highly recommend it.

2024-02-08 via Nuitee
R
Richard partner
10
Pros:

Excellent place to stay in a peaceful part of the city. Super friendly staff, excellent breakfast. The garden area and pool are peaceful - a nice place to unwind after exploring the city and nearby ceynotes. Big clean rooms with everything you need. The staff here really make it a great place to stay - Welcoming, friendly and happy to help. Thank you!

2024-01-28 via Nuitee
M
Maria family
6
Pros:

La propiedad es muy bella sus jardines e infrestucruta son espectaculares pero mi problema radica en los cuartos que me dieron eran muy ruidosos por la calle y el cuarto olia mucho a humedad aunque todo estaba muy limpio pero no creo que seria una opcion para mi si regresara su personal fue muy amable

2024-01-27 via Nuitee