Twin Peaks Lodge & Hot Springs

Hotels
8.2 (1043 reviews)
125 Third Avenue , Ouray , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great views
Hot springs
Pet friendly
Cons:
Dated rooms
Expensive dining
Service issues

Categories

Cleanliness
7.8
Some reviews mention dated rooms and perceived neglect.
Service
9
Mixed sentiments with some dismissive staff, yet overall acceptable service.
Location
9.3
Fantastic views and great hot spring location.
Room Quality
7.3
Rooms are considered dated, not matching the exterior.
Amenities
8.3
Hot springs and beautiful scenery noted, but some guests felt amenities were lacking.
Value for Money
7.8
Some felt expensive for what was offered; additional costs mentioned.
Food and Beverage
7.3
Breakfast described as tasteless and not worth it.
Overall Experience
8.8
Mixed experiences but highlights include pleasant hot springs and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:25

Property Description

Natural Hot Springs
Indulge in our rejuvenating hot spring soaking tubs for a truly relaxing experience.

Wellness Amenities
Keep up with your fitness routine in our fully-equipped fitness centre and serene pool area.

Adventure Awaits
With skiing and cycling nearby, there's plenty to explore during your stay at Twin Peaks Lodge & Hot Springs.

Book your stay today and experience the ultimate relaxation and adventure in Ouray!

Important information:

Please note that the rate for hotel rooms at the property includes free access to the hot springs, but guests booking an apartment are charged an additional fee for access to the hot springs. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MTJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 12 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1043 reviews
Cleanliness: 7.8
Service: 9
Location: 9.3
Room Quality: 7.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 7.3
Overall Experience: 8.8
P
Patricia • couple • us
9
Highly enjoyed our stay and we would return!
Pros:

Loved the location of the property, close to the downtown and to the box Canyon. We really enjoyed the Hot Springs on the hotel property as well and the hot breakfast. The staff we’re very friendly and helpful.

Cons:

The rooms were very comfortable and clean, but were a little bit dated. I had reserved a Riverview room and thought somehow I had a River view, but it was only a window that was next to the sink,. I should have read better. There was no balcony on my reservation and I had assumed the Riverview location had balconies.

2026-05-30 • via Nuitee
P
Phuong thuy • extended_group • us
5
Good location, friendly staff, decent room but dirty hot springs pools. I was disappointed.
Pros:

Location and friendly staff

Cons:

Dirty hot springs pools. Algae and slippery hot springs pools.

2026-05-27 • via Nuitee
L
Linda • couple • us
7
Nice location. Friendly staff.
Cons:

I booked a lower level room but when I arrived they put us up on the 2nd floor. I have a heart condition and my husband is an amputee. It was though getting our luggage up and down the stairs. This was disappointing to us.

2026-05-26 • via Nuitee
B
Bentley • extended_group • us
10
Amazing
Pros:

It was a great layout and close to everything

Cons:

Nothing

2026-05-26 • via Nuitee
B
Brittany • couple • us
9
2026-05-25 • via Nuitee
D
Doreen • family_with_children • us
8
Best spot to stay in Ouray!
Pros:

Excellent location tucked away in Box Canyon but still only a few blocks to walk to the main street with restaurants and shoppes. Big delicious buffet breakfast with really good food! Best Blondie i’ve ever had.

The massive new hot springs remodel is gorgeous with several hot pools of varying temps and a big warm main pool. Tiki bar had good drinks but very slow service. Mineshaft restaurant on site also had very slow service, food was just eh - seems like theres only a handful of people who work here and they all do a million jobs at once.

The only thing “modern” was the check in process on a kiosk where your room cards are printed. Cost was worth it just to have access to the hot springs on site - it was so nice we didn’t even need to go see the public springs in town, kids were fine staying on site.

Cons:

Note that if you bring dogs you will be downstairs in the back in the G rooms which are alongside a rushing river, which sounds lovely. However, it does feel pretty run down and rustic back there and its a walk to get to the main building that has the hot springs, so imagine a lot of people roaming the small dirt roads in their spa robes going to and from room to springs.

The room was your typical small “motel” type room and while they upgraded the tv to a massive smart tv, the rest of the room was outdated and old. Beds were comfy but small. Luckily you arent in the room much bcs there is so much to explore in Ouray.

2026-05-25 • via Nuitee
G
Greg • couple • us
3
Property doesn’t care about customer service.
Pros:

The main property was well kept.

Cons:

The property has rooms across the street and down a little alley. Very difficult to find and park. Check in was done on a machine with a big screen. It is pretty easy to follow. But shows that the property cares zero about customer service. After I checked in with the machine and got my key, I went to the front desk and the only information I was given was that my room was across the street. I had to ask specifically where it was. I also, had to ask about the facilities. The are outside the rooms across the street was not kept up well. Weeds, on old camper trailer with other junk was in front of the room. The whole experience was cold and not what you would expect for a $300 room. This property does not care about customer service. Also, there was a $100 incidentals charge that is reimbursed but I was told it could take up to 5 to 7 days for the reimbursement. That seems like a long time.

2026-05-24 • via Nuitee
M
Martin • couple • us
5
Mixed bag. Nice but they nd dime you to death. Profit over guest comfort!
Pros:

Location was great. Pools nice. Staff understanding. Changed our room with no extra charge

Cons:

there was construction everywhere. No one mentioned that! Little things like being charged $5 per robe used .. That was hanging in the room. This in addition to the $40 nightly resort fee Breakfast steward was wonderful, the breakfast immaculately kept. The tables were sticky from being vanished and were nasty, boss knows but won't add paper placemats or cloths....too expensive? The gate to springs pools is huge and heavy and many have to ask how to get in.... I suggested a sign at the gate, the worker who helped said they suggest a remote,.... Boss says too expensive. In town when people asked where we were staying, and we told them, they laughed and said we were paying for the new hot springs.
Its a stretch to call the pools two pools. Guess they are, but come on. 3 feet of cement separating them. Water in room is $2 a bottle ... Not sure if that was on.bill

2026-05-23 • via Nuitee
I
Inga • couple • de
3
2026-05-10 • via Nuitee
K
Knecht • solo_traveller • us
9
2026-04-28 • via Nuitee
J
James • couple • us
9
2026-04-28 • via Nuitee
K
Kent • solo_traveller • us
8
2026-03-29 • via Nuitee
J
Jennifer • couple • us
7
2026-03-27 • via Nuitee
K
Kody • couple • us
3
Not worth the money at all
Pros:

Breakfast was decent but cooks walked around pulling there pants up so not a great look

Cons:

Room was in poor condition the tile was popping up, coffee maker didn't make hot coffee

2026-03-19 • via Nuitee
R
Rosanne Kazmierczak • extended_group • us
10
Pros:

Comfortable, clean, and the pools are amazing! We love the location, its breathtaking, and the food is so good!

Cons:

Just wish we could stay longer!

2026-03-19 • via Nuitee
K
Karen • family_with_children • us
9
2026-03-18 • via Nuitee
H
Heather • family_with_children • us
10
2026-03-07 • via Nuitee
A
Adolfo A • extended_group • us
10
2026-02-09 • via Nuitee
K
Krystin • extended_group • us
7
Pros:

The hot spring were nice not to crowded breakfast was a decent breakfast

Cons:

I feel we over paid for sure it was nice but not for the price.

2026-02-09 • via Nuitee
H
Hannah • couple • us
6
2026-01-31 • via Nuitee