Twin Peaks Lodge & Hot Springs

Hotels
8.2 (1057 reviews)
125 Third Avenue , Ouray , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great views
Hot springs
Pet friendly
Cons:
Dated rooms
Expensive dining
Service issues

Categories

Cleanliness
7.8
Some reviews mention dated rooms and perceived neglect.
Service
9
Mixed sentiments with some dismissive staff, yet overall acceptable service.
Location
9.3
Fantastic views and great hot spring location.
Room Quality
7.3
Rooms are considered dated, not matching the exterior.
Amenities
8.3
Hot springs and beautiful scenery noted, but some guests felt amenities were lacking.
Value for Money
7.8
Some felt expensive for what was offered; additional costs mentioned.
Food and Beverage
7.3
Breakfast described as tasteless and not worth it.
Overall Experience
8.8
Mixed experiences but highlights include pleasant hot springs and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:25

Property Description

Natural Hot Springs
Indulge in our rejuvenating hot spring soaking tubs for a truly relaxing experience.

Wellness Amenities
Keep up with your fitness routine in our fully-equipped fitness centre and serene pool area.

Adventure Awaits
With skiing and cycling nearby, there's plenty to explore during your stay at Twin Peaks Lodge & Hot Springs.

Book your stay today and experience the ultimate relaxation and adventure in Ouray!

Important information:

Please note that the rate for hotel rooms at the property includes free access to the hot springs, but guests booking an apartment are charged an additional fee for access to the hot springs. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MTJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 12 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1057 reviews
Cleanliness: 7.8
Service: 9
Location: 9.3
Room Quality: 7.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 7.3
Overall Experience: 8.8
R
Renee • family_with_children • us
8
Pros:

breakfast, location

Cons:

office staff somewhat short. Kiosk for check-in was odd. We left behind our favorite pillow from home but had to call multiple times to get information about lost and found and still no resolution after 5 days.

2026-06-25 • via Nuitee
S
Stephan • couple • us
10
2026-06-25 • via Nuitee
A
April • solo_traveller • us
9
Pros:

View from the hot pools is spectacular. Great staff, great food. Will stay again.

Cons:

It's pet friendly which I don't mind, but one building should be available for no pets. Dogs where barking at us every time we moved in our room.

2026-06-20 • via Nuitee
S
Steve • couple • us
10
2026-06-19 • via Nuitee
M
Mark • couple • us
7
Disappointed with the room but not pool/hot springs, location, breakfast or staff. Once rooms are all remodeled and
Pros:

Location and pool/hot springs. Breakfast was very good. Staff was awesome.

Cons:

Our room was very small, worn and dated. However it was clean. They are in the process of remodeling the rooms. The common area of pool and hot tub was awesome. I would only stay there again in a remodeled and upgraded room. Location was great. Two block walk to Main Street with shops and restaurants.

2026-06-18 • via Nuitee
S
Stella • couple • us
10
Incredible relaxation and views of the gorgeous mountains.
Pros:

The staff was very friendly. The property itself was beautiful. The Hot Springs and Vapor Caves on the property were incredible. The breakfast buffet had a lot of different selections available to any type of diet and they changed some of it each day. It was very convenient to drive wherever we wanted to go. The beds were soft and comfortable because of the pillow top and they had many, many pillows to choose from. They did daily housekeeping. Any maintenance issue was taken care of.

Cons:

Parking spaces were really tight. So I had to get out before my husband would park so I’d be able to walk to the room without getting squished.

2026-06-18 • via Nuitee
L
Leslie • couple • us
7
Do springs, stay near by, not there, room old and lacking space
Pros:

Hot springs and breakfast

Cons:

Bedroom was too far to hot springs, beds to small, air conditioner had constant rattle noise, tv should be on wall, took up all the room on table were needed

2026-06-17 • via Nuitee
B
Brian • family_with_children • us
10
2026-06-15 • via Nuitee
M
Michelle • extended_group • us
8
2026-06-15 • via Nuitee
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Susan • couple • us
10
Pros:

The rooms were clean and comfortable. Staff at breakfast were kind and accommodating and the food was good. The main pools were very nice.

Cons:

Some of the hot pools were mossy and slimy and very slippery. Others were fine. Staff struggled to keep up with the demands at breakfast. Maybe add another person or two during busy times.

2026-06-15 • via Nuitee
K
Keri • extended_group • us
9
Relaxing, Sizzling, close to fun activities/hiking- place where a momma of 2 can take a nice break.
Pros:

This was my second time staying here, and once again, it was a wonderful experience.

The first time I visited was a few years ago on a girls' birthday trip in the fall. While we initially encountered an issue with the cleanliness of our room, the staff addressed it quickly and made it right, which I really appreciated.

This visit was even more memorable. I came with my boyfriend and my friend Sam, and during our stay, my boyfriend proposed to me at the top of the Via Ferrata! It was such a beautiful experience, and this property will forever be connected to one of the happiest memories of my life.

One of my favorite things about staying here is the unlimited access to the hot springs throughout the stay. We spent a lot of time soaking and relaxing, and this time I also got to enjoy the newer sauna area, which I hadn't experienced on my first visit. Everything was wonderful.

The breakfast was absolutely incredible—honestly one of the best hotel breakfasts I've ever had. It was far beyond what I expected and was a highlight of our stay.

The manager was so friendly and welcoming, and both front desk gentlemen I interacted with were fantastic. They were kind, helpful, and genuinely seemed to care about making our stay enjoyable. I had booked through Booking.com and was disappointed to learn that my reservation placed us in the building across the street. One of the front desk staff members took the time to explain that booking directly through the hotel in the future would likely be less expensive and would allow me to ensure a room in the main lodge next to the hot springs. I really appreciated his honesty and helpfulness.

The location is perfect—right next to Box Canyon, close to town, and surrounded by beautiful views. The combination of the scenery, hot springs, excellent staff, and overall experience is exactly why I couldn't wait to return.

I would absolutely stay here again and highly recommend it to anyone visiting Ouray.

Cons:

This was my second time staying here, and overall, it was another wonderful experience.

My first visit was a few years ago on a girls' birthday trip, and I was excited to return. This time, I came with my boyfriend and my friend Sam, and the trip became even more special because my boyfriend proposed to me at the top of the Via Ferrata. It was an unforgettable moment, and this property will always hold a special place in my heart because of it.

There is so much to love here. The hot springs are amazing, the views are beautiful, and the location is perfect—right next to Box Canyon and close to town. One of my favorite parts of staying here is having access to the hot springs throughout the entire stay. We spent a lot of time enjoying them, and I was excited to experience the newer sauna area this visit. The breakfast was also incredible—easily one of the best hotel breakfasts I've ever had.

The staff were wonderful. The manager was friendly and welcoming, and both front desk gentlemen I interacted with were incredibly kind and helpful. I had booked through Booking.com and was disappointed to learn my room was in the building across the street. One of the front desk staff members took the time to explain that booking directly with the hotel in the future would likely be less expensive and help ensure I could stay in the main lodge next to the hot springs. I really appreciated that honesty and customer service.

There were a few things that could be improved. The property is fairly expensive, even during what seemed to be the off-season. I was surprised to learn bottled water in the room cost $2 each, and robes were an additional $5 rental fee. I've stayed at many hotels and have never encountered charges for those items, so that caught me off guard.

There was also a camera or device near one of the pools that was beeping repeatedly for over an hour, which made it difficult to relax.

2026-06-10 • via Nuitee
L
Luis • solo_traveller • us
10
Pros:

El paisaje y desayuno

Cons:

Nada todo bien

2026-06-09 • via Nuitee
C
Christopher • couple • pa
10
Buena atención todo bien
Pros:

Me gusto todo muy limpio todo en orden

2026-06-09 • via Nuitee
S
SANDRA • couple • us
8
Beautiful property!
Cons:

Restaurant staff not accommodating

2026-06-07 • via Nuitee
B
Brittany • solo_traveller • us
8
2026-06-07 • via Nuitee
K
Kelsey • family_with_children • us
6
Pros:

Location was stupendous and the hot tubs were nice as expected. Breakfast buffet was nice but the $19.99 cost if not included in room rate still seems steep.

Cons:

Staff was not welcoming, particularly at check-in. I also think it's a little unusual to charge a "resort fee" but the tiki bar wasn't accessible and there were no amenities provided for the "resort fee"and you still had to pay $5 extra to use a robe.

2026-06-07 • via Nuitee
P
Patricia • couple • us
9
Highly enjoyed our stay and we would return!
Pros:

Loved the location of the property, close to the downtown and to the box Canyon. We really enjoyed the Hot Springs on the hotel property as well and the hot breakfast. The staff we’re very friendly and helpful.

Cons:

The rooms were very comfortable and clean, but were a little bit dated. I had reserved a Riverview room and thought somehow I had a River view, but it was only a window that was next to the sink,. I should have read better. There was no balcony on my reservation and I had assumed the Riverview location had balconies.

2026-05-30 • via Nuitee
P
Phuong thuy • extended_group • us
5
Good location, friendly staff, decent room but dirty hot springs pools. I was disappointed.
Pros:

Location and friendly staff

Cons:

Dirty hot springs pools. Algae and slippery hot springs pools.

2026-05-27 • via Nuitee
B
Bentley • extended_group • us
10
Amazing
Pros:

It was a great layout and close to everything

Cons:

Nothing

2026-05-26 • via Nuitee
L
Linda • couple • us
7
Nice location. Friendly staff.
Cons:

I booked a lower level room but when I arrived they put us up on the 2nd floor. I have a heart condition and my husband is an amputee. It was though getting our luggage up and down the stairs. This was disappointing to us.

2026-05-26 • via Nuitee