Twin Peaks Lodge & Hot Springs

Hotels
8.2 (1023 reviews)
125 Third Avenue , Ouray , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great views
Hot springs
Pet friendly
Cons:
Dated rooms
Expensive dining
Service issues

Categories

Cleanliness
7.8
Some reviews mention dated rooms and perceived neglect.
Service
9
Mixed sentiments with some dismissive staff, yet overall acceptable service.
Location
9.3
Fantastic views and great hot spring location.
Room Quality
7.3
Rooms are considered dated, not matching the exterior.
Amenities
8.3
Hot springs and beautiful scenery noted, but some guests felt amenities were lacking.
Value for Money
7.8
Some felt expensive for what was offered; additional costs mentioned.
Food and Beverage
7.3
Breakfast described as tasteless and not worth it.
Overall Experience
8.8
Mixed experiences but highlights include pleasant hot springs and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:25

Property Description

Natural Hot Springs
Indulge in our rejuvenating hot spring soaking tubs for a truly relaxing experience.

Wellness Amenities
Keep up with your fitness routine in our fully-equipped fitness centre and serene pool area.

Adventure Awaits
With skiing and cycling nearby, there's plenty to explore during your stay at Twin Peaks Lodge & Hot Springs.

Book your stay today and experience the ultimate relaxation and adventure in Ouray!

Important information:

Please note that the rate for hotel rooms at the property includes free access to the hot springs, but guests booking an apartment are charged an additional fee for access to the hot springs. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MTJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 12 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1023 reviews
Cleanliness: 7.8
Service: 9
Location: 9.3
Room Quality: 7.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 7.3
Overall Experience: 8.8
K
Krystin • extended_group • us
7
Pros:

The hot spring were nice not to crowded breakfast was a decent breakfast

Cons:

I feel we over paid for sure it was nice but not for the price.

2026-02-09 • via Nuitee
A
Adolfo A • extended_group • us
10
2026-02-09 • via Nuitee
H
Hannah • couple • us
6
2026-01-31 • via Nuitee
G
Gema • family_with_children • us
10
Pros:

Very relaxing place.

Cons:

N/A

2026-01-20 • via Nuitee
C
Cory • couple • us
9
This is the best place to stay in Ouray- we were welcomed warmly and very comfortable.
Pros:

The location was perfect, the hot spring pools were relaxing, the staff helpful and friendly. It is within easy walking distance of every business in Ouray. I will absolutely stay here again in the future.

Cons:

The entryway to my room had very low headroom- under 6 feet. I am 6'4" tall, so I had to duck. Not a huge problem, and not something that can be easily remedied.

2026-01-19 • via Nuitee
C
Casey • family_with_children • us
8
2026-01-19 • via Nuitee
C
Cheri • couple • us
10
Pros:

Having the hot springs right out your door is wonderful

2026-01-19 • via Nuitee
A
Aaron • solo_traveller • us
10
Pros:

Available

Cons:

Price

2026-01-19 • via Nuitee
T
Tarika • couple • us
4
Will not stay here again
Pros:

The hot springs is always amazing

Cons:

Staff were inconsiderate

2026-01-19 • via Nuitee
L
Laurie • family_with_children • us
8
Excellent location and staff!
Pros:

They front desk people were excellent to work with!! Very, very accommodating!!! Thanks again.

2026-01-19 • via Nuitee
A
Ashley • couple • us
1
Will not be staying here again or suggesting for anyone else.
Pros:

The massage therapist was excellent! Wish we would have gotten both sessions like we booked though

Cons:

Breakfast was terrible. Cold ,expensive and I was charged even though it was included in my stay. Not a single person said hello or offered any info when getting checked in and acted annoyed when asked where our room was. I booked a massage over the phone with a person so I could make sure my wife and I had a reservation for sure. My wife did and I did not. So I missed out on a massage I was looking forward to and half the reason we booked this stay. Our sheets were wet when we checked in . I called and spoke to a person AGAIN and nothing was done about the sheets.

2026-01-19 • via Nuitee
E
Elizabeth • couple • us
10
2026-01-11 • via Nuitee
C
Cris • extended_group • us
8
2026-01-06 • via Nuitee
D
David • couple • us
3
Not great
Cons:

The room was dark and felt like the back end of the property. We got a pet room but didn’t know we’d be relegated to what seemed like the worst rooms of the property

2026-01-01 • via Nuitee
M
Maurica • couple • us
3
Pros:

Property was in an excellent location!

Cons:

They allow dogs which ordinarily is a welcoming plus. However, people next to us allowed there dog to bark all night which took away from our over all experience. Took away from the good of our overall experience! People.. understood you are not the only ones around.. please be aware and present when you bring your animals to a hotel stay other people would like to enjoy there time as well. We traveled over 1000 miles to see this beautiful community and we did not get any rest because of your selfishness. Pay attention to how your animals are making noise and think how that may be affecting those around you.

2025-12-31 • via Nuitee
N
Nick • couple • us
10
Pros:

Vị trí đẹp, tiện lợi. Đắt giá nhất chắc là Hot Spring Pool.

Cons:

Phòng hơi cũ, nên upgrade.

2025-12-17 • via Nuitee
R
Ruth • solo_traveller • us
10
2025-12-17 • via Nuitee
M
Mikalai • couple • us
9
2025-12-09 • via Nuitee
M
Melinda • couple • us
7
Just pay for a day pass to the pools and avoid the expensive rooms that are cheap looking inside.
Pros:

The mineral water pools was the draw for us in glorious backdrop. The surrounding setting was the best part of it.

Cons:

The staff were kind of dismissive to us and check in process weird. The room was like a motel environment sort of dark and dated. We could not get access to the pools til after 3pm and for an expensive one night stay $300 was a big bummer on our anniversary. While the pools are nice, it feels like chlorine is added to it which kind of cuts into the healing benefit. If you want a rope you have to pay $5 not included which feels in poor taste. If you want drinking water you have to pay for it instead of having it available which is not environmentally friendly and cheap of them. We felt nickel and dime in every direction. Had to pay $25 for an extra 1 hour check out. Breakfast is tasteless and not worth eating. Had to walk across the street to the pools. Rope give had huge holes in it. It should have been a lot expensive given their rooms and vibe is a motel with amenities at best. Recommend just getting a day pass or going to the public pool for mineral water. Pagrosa Springs mineral waters are so much better!

2025-11-30 • via Nuitee
J
Jorge • solo_traveller • us
1
2025-11-28 • via Nuitee