Hotel Valle D'incanto

Hotels
•
Independent
9.8 (573 reviews)
Rua Julio Hancke, 87, Bairro Avenida Central, Gramado, RS, 95670-000 , Gramado , BR
55-54-32861777

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Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Free bicycles on site
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Garden
See all facilities

Review Highlights

Pros:
Exceptional service
Stunning location
Impeccable cleanliness
Quality food and beverage
Cons:
Noise in rooms

Categories

Cleanliness
9.9
Consistently mentioned as spotless, contributing to an excellent experience.
Service
10
Staff is consistently described as attentive and exceptional.
Location
9.9
The hotel location is praised as perfect for visiting Gramado.
Room Quality
9.4
Rooms are mentioned as comfortable, with some comments about noise.
Amenities
9.9
Amenities are highlighted as top-notch, with unique offerings.
Value for Money
9.4
Overall experience and offerings suggest good value for rate.
Food and Beverage
9.9
Food quality is described as excellent and above average.
Overall Experience
10
Guests express overwhelming satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:54

Property Description

Luxurious Spa Retreat
Unwind at the spa offering massages, body treatments, and facials. Don't miss the indoor pool, sauna, and fitness center for relaxation. Enjoy complimentary Wi-Fi, concierge services, and an arcade.

Gourmet Dining and Cozy Bar
Indulge in culinary delights at Bistro D'Incanto and unwind at the bar/lounge. Begin your day with a complimentary buffet breakfast.

Elegant Rooms and Nearby Attractions
Stay in one of the 36 stylish rooms with modern amenities. Explore nearby attractions like Saint George Castle Medieval Museum and Hollywood Dream Cars Museum.

Immerse yourself in luxury at Hotel Valle D'incanto.

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.8
Based on 573 reviews
Cleanliness: 9.9
Service: 10
Location: 9.9
Room Quality: 9.4
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 9.9
Overall Experience: 10
F
Ferreira Lima • couple • br
10
Hotel extraordinário, experiência memorável.
Pros:

Café da manhã extraordinário, superou expectativas. Com toda certeza, vale o investimento.

2026-01-19 • via Nuitee
B
Bruna • family_with_children • br
10
Hotel e estadia incriveis!!
Pros:

Hotel maravilhoso! É literalmente uma experiencia na cidade! Extremamente confortável, limpo, organizado, aquecido, com uma equipe fantastica! Vale a pena inclusive separar um periodo para usufruir da estrutura do hotel! Vale o investimento!

2026-01-19 • via Nuitee
P
Pedro • couple • br
10
2026-01-19 • via Nuitee
M
Matheus • couple • br
10
Pros:

Tudo ótimo. Muito bem organizado e preparado e com pessoas extremamente educadas.

Cons:

Não tenho do que reclamar.

2026-01-18 • via Nuitee
G
Graziele • couple • br
10
2026-01-15 • via Nuitee
C
Cristiano • couple • br
10
2026-01-03 • via Nuitee
C
Caiane • couple • br
10
Atendimento espetacular, além das expectativas. Sempre surpreendendo, o café da manhã é chá da tarde são incríveis, assi
Pros:

Atendimento, café da manhã, ambientes

2025-12-31 • via Nuitee
V
Vinicius • couple • br
10
2025-12-30 • via Nuitee
F
FLAVIA • couple • br
10
Experiência sempre maravilhosa. Nosso hotel preferido em Gramado
Pros:

Excelente

Cons:

Perfeito

2025-12-16 • via Nuitee
B
Bernardo • couple • br
10
Extraordinária
Pros:

O acolhimento dos funcionários é extraordinário.
As instalações de piscina aquecida e academia, são excelentes.
O café da manhã e café da tarde são imperdíveis

Cons:

Um hotel desse estilo, deveria ser adult only.

2025-12-03 • via Nuitee
D
Denise • couple • br
10
2025-11-27 • via Nuitee
C
Carlos Henrique • couple • br
10
O melhor da serra gaúcha
Pros:

Vista e o conforto da acomodação

2025-11-25 • via Nuitee
M
Mayke • couple • br
10
Experiência acima das espectativas
Pros:

Hotel com atendimento único , inigualável, toda equipe muito atenciosa, café da manhã acima da média , tudo impecável

Cons:

gostei de tudo , impossível reclamar de algo

2025-11-24 • via Nuitee
V
Vitor • couple • br
10
2025-11-23 • via Nuitee
L
Luciana • couple • br
10
O hotel Valle Dincanto está de parabéns por ter tornando minha experiência de 1ª vez em Gramado ainda mais especial, exc
Pros:

Atendimento de TODOS os funcionários, limpeza e serviço de quarto e sempre que eu chegava no quarto tinha um mimo. Café da manhã como nunca vi nada igual. O staff no serviço de café da manhã são excelentes, impecáveis e muito atenciosos.
Academia maravilhosa e muito bem equipada. O hotel ofereceu aula de Ioga, café da tarde ao ar livre, tarde de queijos e vinhos. O hotel a todo momento, procura maneiras de agradar seus hóspedes. O hotel Valle Dincanto é uma experiência única e inigualável, um verdadeiro encanto que faz jus ao nome. Estão todos de parabéns por terem tornado minha experiência exclusiva em comemoração aos meus 13 anos de casamento.

2025-11-18 • via Nuitee
A
alceu • couple • br
9
Pros:

Equipe nota 10

2025-11-16 • via Nuitee
R
Renato • solo_traveller • br
10
2025-11-13 • via Nuitee
D
DANIELLE • couple • br
10
Foi Boa.
Pros:

Café manhã super especial e caprichado, funcionários extremamente simpáticos

Cons:

Cobrar taxa de “serviços” de 10% do valor de toda estadia (4 dias)!!!!

2025-11-12 • via Nuitee
L
Luis • couple • br
10
Pros:

Tudo, ótimo para lua de mel

Cons:

Gostei de tudo

2025-11-05 • via Nuitee
M
Mantoan • couple • br
10
2025-11-03 • via Nuitee