Montblu at Echo Point

Hotels
•
Equeva Group
9 (6 reviews)
36 Echo Point Road, Katoomba, New South Wales, 2780 , Katoomba , AU
61-2-47822088

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Children allowed

Facilities

Express check-out
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Picnic area
Front desk (limited hours)
Express check-out
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Great location
Spacious accommodations
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
8.85
Mention of mold and poor maintenance negatively impacted cleanliness.
Service
6.82
Significant issues with after-hours support; lack of responsiveness in emergencies.
Location
10
Positive mention of the location's appeal and spaciousness.
Room Quality
9.86
Issues with heating and lack of blinds negatively impacted room quality.
Amenities
9.81
Absence of necessary amenities like blinds in the bathroom noted.
Value for Money
8.84
Mentioned as overpriced for the stay duration.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
7.8
Overall experience heavily impacted by the lack of support and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:56

Property Description

Scenic Views and Convenient Amenities
Enjoy a garden setting and make the most of complimentary WiFi and tour assistance. Relax at the picnic area, use the barbecue grills, or grab a snack at the snack bar/deli.

Dining and Entertainment Options
Choose to dine in with convenient room service or visit the on-site bar/lounge for a drink. Full-sized kitchens and flat-screen TVs in rooms ensure a comfortable stay.

Convenient Facilities and Services
Benefit from express check-out, luggage storage, and laundry facilities. Free parking is available.

Book your stay at Echo Point Holiday Village for a memorable experience near Katoomba's popular attractions.

Important information:

  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

See all policies

Location

Guest Reviews

9
Based on 6 reviews
Cleanliness: 8.85
Service: 6.82
Location: 10
Room Quality: 9.86
Amenities: 9.81
Value for Money: 8.84
Food and Beverage: 10
Overall Experience: 7.8
C
chane • family
10
Pros:

What a beautiful view we had absolutely recommended this apartment
Loved every moment

2025-10-01 • via Nuitee
S
Susan
6
Very disappointing night
Pros:

Was NOT named correctly out front, phone number NOT correct, had to wait to get in. OVER PRICED FOR 1 NIGHT. Heater struggled to keep place warm. Observe photo of MOLD on door into bathroom. Photo of Property is one next too it.

2025-08-19 • via Nuitee
V
Verified traveler
6
Heater and Blinds Issue
Pros:

It took a really really long time (almost 1 day) to heat up the house from 16 deg C to 24 deg C. It was so cold that we all wore winter jacket in the house. There were no blinds in the bathroom. It will be great to have blinds so that we don't need to worry about anything during the shower. But the house is spacious and the location is great.

2025-08-01 • via Nuitee
S
Shaun
2
Disastrous Stay - Zero After-Hours Support
Pros:

Our stay at Echo Point Holiday Village was utterly disastrous due to a complete failure of their after-hours service during a critical situation. While we understand that a major storm was passing through, the property's lack of preparedness and support was inexcusable.

A large window awning was unsecured and spent the entire night violently banging against our cabin's window. The noise was incredibly loud, waking us up repeatedly with bangs so forceful we were genuinely afraid the glass was going to shatter. No one in our cabin was able to get any sleep.

Throughout the night, I called the provided after-hours emergency number twice, leaving desperate messages for someone to please come and help secure the awning. No one ever called back. No one ever came.

At one point, I even went out into the pouring rain and wind myself to see if I could tie it down, but without any rope or equipment, there was nothing I could do. We were left to suffer through the entire night with the relentless, deafening banging.

A simple check of the property before a known storm or a responsive after-hours service would have prevented this. The fact that we were completely ignored in a situation that felt unsafe and ruined our night is unacceptable. We will not be returning and would advise others to be very wary, especially if there's a chance of bad weather.

2025-07-14 • via Nuitee
I
Ian • family
10
Pros:

Fantastic location. Parking on site was a big advantage.
Property was excellent and clean. The outside could do with a bit of TLC,
Definitely recommended

2025-03-15 • via Nuitee
D
Dan • family
8
Pros:

Obviously a great location and a nice property. Unfortunately checkin was a mess. Lots of misleading and outright incorrect information provided. Doesn't seem well organised.

2024-12-13 • via Nuitee