The Madrona

Hotels
9.3 (107 reviews)
1001 Westside Rd. , Healdsburg , US

Free
Children allowed
Pets allowed

Facilities

Daily breakfast with rotating chef favorites, house-made pastries and fresh-squeezed orange juice
Daily housekeeping & turndown service
Fireplaces in many guest rooms
Bath amenities by Flamingo Estate
Italian linens and towels by Bellino
Private access to the seasonal, guest-only saltwater pool
Hotel gymnasium featuring Peloton & Tonal equipment
Complimentary electric bikes
Overnight valet parking with EV charging
Complimentary house car service to and from Healdsburg and local wineries
See all facilities

Review Highlights

Pros:
Exceptional, attentive service (named staff praised)
Beautiful grounds and well-appointed rooms with views
Excellent dinner and craft cocktails
Prime location for wine tasting, shopping and restaurants
Comfortable rooms and restorative atmosphere
Cons:
Inconsistent breakfast quality; poor/tibio coffee reported
Housekeeping interruptions (late/odd-time knock for cleaning)
Limited staff noted by some guests
Noisy AC reported by one guest
Perceived value concerns relative to price for some reviewers

Categories

Cleanliness
9.2
Housekeeping was mentioned (staff knocked for cleaning at inconvenient times) but no reports of dirt or poor hygiene; overall clean with minor service-timing annoyance.
Service
9.9
Multiple guests praised specific staff (Brandy T., Nick S., Charles) and described interactions as thoughtful, warm, and highly attentive; service is a standout.
Location
9.7
Several reviews cite an ideal location for wine tasting, shopping and restaurants and note spectacular views and a well-situated property.
Room Quality
9.6
Rooms described as beautiful, very comfortable, with balconies and spectacular views; consistent positive mentions of room comfort and presentation.
Amenities
9.5
Beautiful grounds, pleasant facilities, and notable on-site offerings (bar, restaurant, craft cocktails); amenities are a strong feature of the property.
Value for Money
8
Some guests felt the experience could be better for the price ("Podría ser superior por el precio"); price sensitivity due to mixed breakfast and staffing remarks lowers perceived value.
Food and Beverage
8.6
Dinner and craft cocktails received very high praise (some called the food 'crazy good' and 'best meal in Healdsburg'), but breakfast quality (cold/poor coffee, 'not up to the place') was criticized, creating mixed F&B sentiment.
Overall Experience
9.9
The majority of reviews describe a restorative, welcoming, and memorable stay with thoughtful hospitality; overall impressions are overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-30 20:11

Property Description

A home away from home perched atop a hill overlooking emerald gardens, The Madrona is a historic eight-acre estate in Healdsburg, Sonoma County, and a recipient of Two Michelin Keys in 2024 and 2025. The 1881 mansion and original Carriage House hold classically appointed guest rooms and studio suites, while buildings dating to 1861 on the outer edges of the property host secluded bungalow suites with private entrances. The estate features twenty-four guest rooms in total, a signature restaurant and lounge, gardens, a seasonal guest-only saltwater pool, and a curated art collection by Dolby Chadwick Gallery.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: STS

Property Policies

  • Check-in / check-out

    Check-in from 15:00:00, check-out until 11:30:00.

  • Minimum age

    Guests must be at least 18 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Payment

    Payment: pay at the property.

Location

Property Video

Guest Reviews

9.3
Based on 107 reviews
Cleanliness: 9.2
Service: 9.9
Location: 9.7
Room Quality: 9.6
Amenities: 9.5
Value for Money: 8
Food and Beverage: 8.6
Overall Experience: 9.9
J
Jirutta • solo_traveller • th
9
Pros:

brandy t. only one staff in this hotel that made ours vacation more than that...she work like she owns the hotel!!

Cons:

noisy of AC

2026-08-20 • via Nuitee
S
SILVIOACQU • solo_traveller • ar
8
Podría ser superior por el precio.
Pros:

El estilo

Cons:

Nos tocaban la puerta a la tardecita para servicio de limpieza y habiá ruidos molestos. El Desayuno no está a la altura del lugar. Café malo y tibio.

2026-07-22 • via Nuitee
E
elenfield • NONE • Waynesville, North Carolina
10
10+ Stay in luxury
Pros:

First class all the way. Beautiful grounds and facilities and the staff were wonderful. Excellent craft cocktails also. We had dinner there one evening and the food was crazy good.

2026-06-27 • via Tripadvisor
C
Cristiane • solo_traveller • br
8
Pros:

Local lindo, quartos muito confortáveis.

Cons:

Café da manhã razoável.
Poucos funcionários

2026-06-20 • via Nuitee
L
lianan794 • Business
10
True hospitality is rare, and The Madrona embodies it beautifully.
Pros:

From the moment we made our reservation, every interaction felt thoughtful, intentional, and welcoming. The communication leading up to our arrival was seamless, the welcome upon check-in genuinely warm, and every detail of our stay reflected a level of care that is increasingly difficult to find.

A special thank you to Nick S., whose kindness, attentiveness, and effortless professionalism made us feel less like guests and more like friends returning home. He created the feeling of being welcomed into something personal rather than simply checking into a hotel.

The Madrona is more than a beautiful property; it is a place where hospitality is practiced with grace and authenticity. We left feeling rested, cared for, and already looking forward to our next visit.

2026-06-19 • via Tripadvisor
V
vickir856 • NONE • San Juan Capistrano, California
10
Beautiful Hotel
Pros:

We had a wonderful stay with our friends at The Madrona. The hotel is beautiful and the breakfast buffet was excellent. The hotel is also an ideal location for amazing wine tasting, shopping and restaurants!

2026-06-15 • via Tripadvisor
M
murd2015 • NONE • Stevenson Ranch, Santa Clarita, California
10
Great hotel in Healdsburg
Pros:

Well situated hotel, lovely property, beautiful room with balcony and spectacular views. Great food and drinks at the bar and restaurant. Would stay again and recommend.

2026-05-27 • via Tripadvisor
T
timarmitage • NONE • Los Angeles, California
10
Low-key luxury.
Pros:

As others have mentioned, it's unfathomable to me that previous guests could give The Madrona only two- or three-star rating. The buildings and grounds are astonishingly beautiful. The staff is hands-off yet fully present if you need them. The complementary breakfast was fresh, simple, delicious and fortifying. And our restaurant dinner was our best meal in Healdsburg.

If you are a low-maintenance person with high standards, this is the place for you. The Madrona nails low-key luxury. It's peaceful, private, and restorative. Without a doubt, it meets current standards for high-end accommodations without being pretentious or trendy.

2026-05-22 • via Tripadvisor
T
Texas_Surgeon • NONE • Austin, Texas
10
Madrona romantic getaway
Pros:

Beautiful hotel and rooms.
Amazing wine and food at the restaraunt. Wonderful for a romantic getaway.

Charles was very friendly and was a wonderful host with great wine recommendations.

2026-05-10 • via Tripadvisor
E
emilyjjohnson2017 • Couples • Austin, Texas
10
Thoroughly enjoyable
Pros:

Really enjoyed our stay at The Madrona. Served as a great home base for 6 nights within easy driving distance of everything we wanted to do/see. We had a Salon Balcony room, which was spacious and well appointed (loved having tons of hangers and a steamer; blackout curtains were great for those of us who really need a pitch black room). Special shoutout to the concierge who helped find an alternative activity one day when we had a last minute cancellation of a previously booked event. Always had a super quick response for anything we needed brought to the room. They do daily cleaning plus turndown service in the evening, which was appreciated. A/C was a bit on the weak side but it is an old house so understandable; definitely wasn’t getting to 68 during the day (just be advised).

Breakfast was delicious though not a huge amount of variety over the 6 days (2 of the hot options were nearly identical - just swapping out bacon for sausage). Cold options never changed - fruit, yogurt, granola, and pastries of eclairs and croissants. The pasties were fresh and delicious. Fresh squeezed OJ from trees on the grounds was a real treat! We can’t speak to dinner food but drinks from the bar were good.

Overall we would definitely recommend!

2026-04-24 • via Tripadvisor
A
alonnab894 • Couples
10
Already planning our next trip!
Pros:

We loved our weekend at the Madrona. The decor of the estate and the surrounding grounds is stunning. Smaller, intimate feel with the staff and other guests - not cookie cutter hotel feel. The staff went above and beyond. Rachel, the concierge, planned a birthday weekend itinerary for my husband and I (wineries and restaurants) and everything was spot on. She listened to our specifics and made excellent recommendations. We can’t wait to come back!

2026-04-24 • via Tripadvisor
I
I2704BXsusand • NONE
10
Beautiful anniversary wine tasting stay.
Pros:

Stayed 3 nights in the carriage house room with balcony for our 10th anniversary. The room was cozy and absolutely loved the heated floors in the bathroom! The hotel grounds were beautiful! Had fresh oranges from their trees. The staff was friendly. Enjoyed morning coffee on the front porch of the hotel soaking in the views and staying warm with provided blankets. Each breakfast we had was tasty. Only disappointments were the hotel bikes were not very good (ended up renting higher quality bikes in town the 2nd day), and one night they didn’t have the staff to drive us into town so had to call an uber.

2026-04-19 • via Tripadvisor
L
laurenwI6899HB • Couples
10
A truly wonderful experience
Pros:

My stay at the Madrona was truly one of my favorite trips. The hotel was stunning, everyone was so gracious and hospitable, and the food was delicious. We enjoyed all 3 meals at the restaurant and each one was superb. The bungalow that we stayed at was serene and quiet and the heated floors were a wonderful touch. Rachel curated a perfect itinerary for us including making the reservations. The house car is a wonderful addition and made going into town (and enjoying wine) that much easier. Every single staff member we interacted with was friendly and always willing to help. We were so happy with our trip that we started planning our next trip to Madrona before we even checked out.

2026-03-31 • via Tripadvisor
T
ThenewGeo • Couples • San Francisco, California
10
Splendor in Sonoma Wine Country
Pros:

If you are looking for luxurious accommodations, impeccable service, and picturesque California wine-country sunrise views, then The Madrona is the perfect choice. We have just spent an incredible weekend celebrating my girlfriend’s birthday and am already longing to return. We love this place!

2026-03-16 • via Tripadvisor
V
Voyage51532836227 • NONE
2
Dark room, unpleasant family experience.
Pros:

We did not enjoy our stay at all, the room was extremely dark to the point of being unusable during the day, the "Carriage House" in which we stayed smelled awfully of an excessively strong room refreshner and despite our complaints about being unable to use the room because of the cave it was, no solution was provided. All in all, we preferred our time anywhere outside in Healdsburg but inside the Madrona, what a pity.

2026-03-09 • via Tripadvisor
K
kristinrP9439FJ • NONE
10
The Madrona does not disappoint!
Pros:

My partner and I recently stayed at the Madrona for our first time to celebrate a birthday, and we had a truly wonderful and memorable experience. Beginning prior to our trip, I worked with the hotel's concierge, Rachel, to help us set up a low-key, relaxing weekend and she did not disappoint! She used the information I provided her about the wines and wineries we already enjoy visiting to offer on-point suggestions for new wineries we could visit and helped to set up our tasting times. She also made delicious recommendations for dining, including one dinner at The Madrona's own restaurant, which was fabulous.

The Madrona itself is a gorgeous property, sitting atop a hill off of Dry Creek Road with beautiful view. We stayed in the Carriage House and had our own patio outside our room, which was perfect for morning coffee or sitting out after a day of wine tasting. The property is home to a small orange grove and we enjoyed fresh picked oranges in our room daily. Don't skip the fresh squeezed orange juice and the continental breakfast in the mornings. Perfect way to start the day. Our room was spacious and thoughtfully decorated. The property also has a nice fitness facility which was accessible any time of day/night and the times I used it, it was quiet and clean. All of the staff were friendly, warm and helpful throughout our stay.

We thoroughly enjoyed our whole weekend in Healdsburg, much of which was due to the wonderful support we got from Rachel and her work in putting together an awesome itinerary that matched what we were seeking perfectly. We will definitely return for another special occasion.

2026-03-09 • via Tripadvisor
C
claresM3474HA • NONE
10
A Sonoma Valley Gem
Pros:

A surprisingly beautiful retreat in the Sonoma Valley. Close to downtown Healdsburg and all the Sonoma Valley has to offer, this chic and sophisticated destination is cozy and comfortable with beautiful views of the valley from its hillside perch. Perfect for a couples getaway or girls trip. Highly recommend.

2026-02-26 • via Tripadvisor
T
Travelgirl056 • NONE • Carlsbad, California
10
Just Amazing!
Pros:

We spent 2 nights at the Madrona. We loved the property and the rooms are beautiful. The heated floors in the bathrooms are a wonderful touch. We also got dropped off in town for dinner. Literally a 5 min drive. We had dinner at the restaurant too which we loved! Will def be back!

2026-02-23 • via Tripadvisor
Z
Z3278VPdougb • NONE
10
Great Experience. Beautiful place and the staff was awesome.
Pros:

We live locally but had heard good things about the place so I decided to surprise my wife for a quick birthday getaway.
It's a beautiful old Victorian Manor that had been completely restored by new owners to it's former glory. I can't imagine what it took just to paint all that detail work. Beautiful grounds to explore too.
We had a balcony room overlooking the valley and vineyards. The room was very spacious with a fireplace and period decor. Could have used a TV for my wife but the quite is nice sometimes.
Downstairs was the small bar and a great sitting area inside, if you don't want to be on the large front porch area outside, while enjoying a glass of wine or a cocktail.
Food was 5 star, and it would be worth coming for the food alone. Actually I believe they were recently awarded Michelin Star for the restaurant.
And finally the staff . To a person beyond friendly and professional. They treat you like the big shot guest you wish you were!
Not cheap but well worth the price.

2026-02-17 • via Tripadvisor
F
FellowTraveler311267 • Couples
10
Over the top
Pros:

We live our Madrona staycations. The bar is lovely and serves amazing, unique cocktails, the restaurant is one of the under appreciated in the Northbay…it should get much more attention, and the staff are all knowledgeable and helpful. We look forward to coming back sooner rather than later.

2026-02-13 • via Tripadvisor