Gotum Hostel 2 at Thalang Road

Hotels
ZUZU HS
7 (14 reviews)
68 Thalang rd. , Taladyai, Phuket Town, Phuket, Phuket, 83000 , Phuket , TH

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Television in common areas
Safe-deposit box at front desk
Tours/ticket assistance
Free self parking
Airport transportation - pickup (surcharge)

Review Highlights

Cons:
Booking mishap
Poor cleanliness
Bad service
Lack of amenities
Value for money issues
Negative overall experience

Categories

Cleanliness
1
Cleanliness was severely criticized by most guests, with complaints about the hygiene standards.
Service
2
Service received overwhelmingly negative feedback, with guests expressing frustration over booking issues and lack of customer support.
Location
3
Negative comments were also directed towards the location due to the inconvenience caused by the booking problem.
Room Quality
2
Room quality was heavily criticized, with guests mentioning dissatisfaction with the accommodation provided.
Amenities
3
Amenities were negatively perceived, likely impacted by the overall poor experience reported by guests.
Value for Money
2
Value for money was considered extremely poor due to the booking mishap and lack of resolution.
Food and Beverage
2
Food and beverage services were criticized, likely influenced by the negative experience surrounding the booking problem.
Overall Experience
2
Guests had an overwhelmingly negative overall experience, leading to strong disapproval and lack of recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-12-23 14:23

Property Description

Convenient Amenities
Enjoy complimentary wireless internet, TV in common area, and tour assistance during your stay.

Featured Amenities
Take advantage of services like dry cleaning, 24-hour front desk, and luggage storage for a hassle-free experience.

Comfortable Accommodations
Relax in one of the 18 air-conditioned rooms with flat-screen TVs, free Wi-Fi, and private bathrooms.

Centrally located at Thalang Road, steps away from Phuket Weekend Market, Gotum Hostel 2 provides easy access to nearby attractions and a convenient stay. Book now to experience the best of Phuket.

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

7
Based on 14 reviews
Cleanliness: 1
Service: 2
Location: 3
Room Quality: 2
Amenities: 3
Value for Money: 2
Food and Beverage: 2
Overall Experience: 2
L
Laure
8
Établissement sans ascenseur
Pros:

Nous n’y avons passé que une seule nuit, mais la chambre est très bien placée, par contre hébergement sans ascenseur au dernier étage, escalier très étroit de 70 marches a monter avec les valises, un peu dangereux et fatiguant mais sinon tres bien

2024-04-07 via Nuitee
N
Nicholas
6
Okay value for money, inaccurate listing, bad bed
Pros:

Maybe the most uncomfortable bed I've ever slept on, mattress felt like concrete and the pillows were also mostly flat. I understand that the room was cheap and "you get what you pay for", but the bed should be at least sleep-able regardless of price. Also there was another hotel in the area for half the price of this one, so it's not like I picked the cheapest hotel in the area.

One star off for that and another because the listing on Hotels.com inaccurately stated the room as 28 square meters, which is not even close to being true. The King Bed took up almost the entire width of the room and almost half the length, so really the room (including bathroom) is more like 3x5m = 15m2 if we're being generous, but most likely ~12m2. Accurate pictures of the room are included, so I could have been more careful, but I assumed that the first pictures of the overall property where the room I booked since that room actually looks large.

All that said, the location is right in the heart of Old Phuket town and other amenities like the Wifi, check-in, TV, hot water, were all totally fine.

2023-01-25 via Nuitee
V
Verified traveler
10
Pros:

Everything is perfect. And good price.
Good location.

2019-11-26 via Nuitee
V
Verified traveler partner
4
Pros:

Arrived late due to flight delay. The gate was locked. We were lucky there’s a storekeeper woke up to entertained us but he has no guest list of the day, further contacting his boss both of them couldn’t confirm my stay only to allow check in after nearly half an hour record checking.

2019-10-22 via Nuitee
A
akira
8
値段相応のホテル
Pros:

一歩外に出ればオールドタウンなので、周辺雰囲気はいいです。ホテル自体は安かろう悪かろうです。ある意味値段相応ではあります。夜のアルバイトっぽい兄ちゃんは愛想なかったですが、ボスっぽい男の人はしっかりしてました

2018-03-10 via Nuitee
E
elley
8
In the heart of old town Phuket
Pros:

Hotel staff were amazing. They let us check in 2 hours before check in time. The gentlemen was always giving us directions around town when we asked. He was very helpful. We did not like Old Town. There was nothing to do and we always struggled to find a place to eat. Almost everything is closed by 6-7 pm. There’s about 2 restaurants and coffee shops open after 7pm and the wait time to get dinner was over 1 hour. Hotel was great but overall with location and old town I would not return. I heard they have a night market on Sundays and that’s awesome so if u want to book, I recommend you book on a Sunday.

2018-01-13 via Nuitee
V
Verified traveler
6
Pros:

Für einen kurzen Aufenthalt bestens geeignet! Das Personal war sehr freundlich.

2018-01-12 via Nuitee
V
Verified traveler
6
Pros:

You get what you pay for. Hot water on demand, cold a/c and good free wifi. Rock hard beds, no windows, dark and gloomy. Staff speaks almost no English except owner who is helpful when he's there. Loud group of kids showed up at 1 am shouting and fighting and rowdy for 2 hours, they were loud every night. Not exactly a family place, just know that you're paying for what your getting. Amazing location on Talang Road as a side note.

2017-03-12 via Nuitee
H
Hope
8
You get what you pay for
Pros:

We stayed here for 3 nights but the room was only cleaned once during our stay so there isn't 'daily' housekeeping. Also there is no restaurant downstairs as it is now a souvenir shop so this means that there is no room service available like advertised. The staff were very friendly and answered all our questions about places to go. The beds are quite hard and firm but for me and my friends we actually found them quite comfortable, but this might be a deal breaker for others. The best part about this place is the location, it is literally on the street were night markets take place so when you exit the hostel after 6pm the street its bustling and there are craft and food stalls everywhere.

The place is value for your money, the building is quite old and you will have to walk up steep, uneven stairs but for the price this is more than worth it. Don't hesitate to ask the staff any questions or requests because they'll do there best to help.

2016-12-14 via Nuitee
V
Verified traveler
6
Günstige Zimmer ohne Komfort
Pros:

Das Hotel, welches in/hinter einem Souvenir ist im wesentlichen günstig.
Das Zimmer an sich ist ein durch dünne Betonwände abgetrennter Raum, in dem ein extrem hartes Bett steht. Die Dusche ist auch sehr minimalistisch und nicht vom Klo abgetrennt, so dass dieses immer nass ist, nachdem jemand Duschen war. Zudem gibt es keine Fenster.
Von der Lage her, ist das Hotel sehr gut. Es liegt nahe am Busterminal 2 sowie an der Markthalle, von der alle öffentlichen Busse fahren.
Was leider gar nicht funktioniert hat, war die versprochene Hilfe bei der Tourplanung. Zwar ist das Personal sehr nett, versteht aber so gut wie kein Englisch und kann nicht helfen.
Für alle, denen es egal ist, wie hart das Bett ist und die wenig Zeit in ihrem Zimmer verbringen möchten ist dies eine sehr günstige und empfehlenswerte Unterkunft. Allen anderen würden wir empfehlen sich etwas anderes zu suchen.

2016-11-24 via Nuitee
S
SeungHee
6
일요일에 가면 정말좋아요
Pros:

선데이마켓 보려고 일부러 딸랑로드에 있는 숙소를 잡았어요. 건물 바로앞에 야시장이 서서 위치는 정말좋구요. 계단이 좁고 가팔라서 넘어지는 바람에 웨지힐 부러졌구요. 공항가기전에 자정까지만 묵을 숙소로는 정말 괜찮았어요. 방에 계실예정이라면 냉장고가 없고 약간 냄새가 나고 창문이 안열리는것만 주의하셔서 고르시고, 저희처럼 밖을 돌아다닐거라면 에어컨도 있고, 위치도 좋아서 추천입니다.

2016-09-06 via Nuitee
M
Majda
10
Au top !
Pros:

Super séjour, vraiment hôtel de qualité ! Wifi super. Chambre faites chaque jour, personnel de l'hôtel sympathiques. Nous avons adorés notre séjour !

2016-02-29 via Nuitee
V
Verified traveler
8
Simple but proper
Pros:

Maybe important detail is that the hotel is not a restaurant anymore but a tourist shop. However it is located in one of the nicest streets in phuket town, with plenty of really nice food places in the area. Room is clean, staff is willing to help. However, the beds are like stone (even for thailand) and there were no windows

2015-12-25 via Nuitee
V
Verified traveler
6
Great Location!
Pros:

The room was bigger than I expected which was nice. I was happy to see soap dispenser provided in the shower because I forgot mine. The toilet and shower are separated, as well as the sink. The temperature was stable and fine.

2015-03-17 via Nuitee