Bicester Hotel, Golf & Spa

Hotels
7.9 (2360 reviews)
Green Lane, Chesterton , Bicester , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location near Bicester Village
Friendly and helpful staff (housekeeping & restaurant highlighted)
Strong amenities: spa, pool, health suite and grounds
Generally good food and relaxing atmosphere in many stays
Cons:
Cleanliness issues (dirty carpets, mould/dirt in bathrooms and changing areas)
Outdated/worn room furnishings and some accessibility/room defects
Reception/booking handling inconsistency and understaffing at times
Spa/pool scheduling (children's classes) limiting adult use; inconsistent breakfast service; occasional extra charges (gym)

Categories

Cleanliness
5.7
Multiple guests reported poor cleanliness: dirty carpets, accumulation of mould/dirt in bathrooms and pool changing areas, and rooms not feeling clean.
Service
8.7
Staff frequently praised for being warm and helpful (housekeeping and restaurant named), though some guests reported poor reception service and understaffing at times.
Location
9.3
Consistently highlighted as a strong point (close to Bicester Village, good setting and grounds).
Room Quality
6.3
Several comments about outdated, old or dark furniture, tired furnishings and some accessibility/fitting issues; some rooms praised for terraces but overall showing wear.
Amenities
8.9
Spa, pool and health suite frequently praised and described as good facilities, though there are complaints about scheduling (children's classes during key times).
Value for Money
8
Mixed signals: some guests called it good value and appreciated location, though unexpected charges (e.g., gym fee for Booking.com bookings) and service inconsistencies were noted.
Food and Beverage
7.4
Food receives positive mentions (excellent food in some reviews) but breakfast service was inconsistent (one morning poor, next better) and some staff or service issues were reported.
Overall Experience
8.9
Many guests described relaxing, enjoyable stays with excellent staff interactions, facilities and location, balanced by notable issues around cleanliness, some service touchpoints and room condition.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:36

Property Description

Luxurious Amenities and Activities
The Bicester Hotel, Golf & Spa offers a range of amenities for guests to unwind and stay active. From the health club with a gym, tennis courts, and indoor swimming pool to the hydro spa, sauna, and solarium, there's something for everyone to enjoy.

Stunning Surroundings
Nestled in 130 acres of picturesque Oxfordshire countryside and surrounded by 11 lakes, the Bicester Hotel provides a tranquil escape for guests. With views over the golf course or the designer courtyard garden, guests can truly immerse themselves in the beauty of the surroundings.

Dining and Relaxation
Indulge in culinary delights at the Grays Restaurant or opt for a more laid-back experience at the Portrait Bar. During the Summer months, guests can unwind on outdoor terraces with a refreshing cocktail in hand, making for a perfect ending to a day of relaxation and exploration.

Experience the epitome of luxury and relaxation at Bicester Hotel. Book your stay now to enjoy a memorable getaway.

Important information:

Travel Information: Driving towards Chesterton along Green Lane, the hotel driveway is the next left after the buildings marked WIG.

When booking for 6 people or more, different policies and additional supplements will apply.

Spa treatments must be pre-booked in advance prior to arrival to avoid disappointment. The property cannot guarantee availability without booking in advance.

There are specific pool times for children's swimming.

Gray's Restaurant is open from Wednesday to Saturday 6.30pm - 9pm (last sitting 8.30pm). It is essential that all guests pre-book their table at the restaurant prior to arrival as spaces are limited.

The restaurant is closed on New Year's Eve for an event. Tickets are available in advance. Please contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.9
Based on 2360 reviews
Cleanliness: 5.7
Service: 8.7
Location: 9.3
Room Quality: 6.3
Amenities: 8.9
Value for Money: 8
Food and Beverage: 7.4
Overall Experience: 8.9
I
Ian • solo_traveller • gb
8
Not fully impressed
Pros:

Breakfast and Spa facilities

Cons:

Clean Ness if carpets leading through corridors

2026-08-28 • via Nuitee
C
Charlotte • couple • gb
8
Pros:

Amazing breakfast. Comfy beds.

Cons:

Cold swimming pool ( although understand this was boiler issues and out of the normal expected conditions)

2026-08-28 • via Nuitee
S
Simon • solo_traveller • gb
6
Ok but could be excellent
Pros:

Great gym and big bedroom

Cons:

I arrived early and I admit it was my fault I was some what surprised by the frosty reception staff. The young cleaner was great helping me find my room. Ivan the barman was also great. Lockers in the spa were mostly broken. Staff at breakfast were not professional. Gossiping etc Basically it’s pretending to be 4* but failing.

2026-08-27 • via Nuitee
O
Olga • solo_traveller • de
9
2026-08-27 • via Nuitee
J
Jenn • family_with_children • gb
2
Overpriced and in desperate need of a cash injection into this hotel. Location is fantastic. Service is also poor I don’
Pros:

The location was good

Cons:

The rooms was shocking given the price, the hotel hotel is in desperate need of an upgrade and the photos make it look better than it is. The spa is very tired and the changing rooms dirty. The breakfast was terrible we waited an hour for our service to arrive and the staff were rude. In fact one young lady was arguing with her supervisor as she was mortified her tables had been waiting so long. There was no apology or even explanation as to why we waited. The restaurant is poor but there is a very nice miller and carter not far away. The rooms need an upgrade and the carpets were terrible. Do not take your shoes off leave them on. Really not worth the piece they charged and they were not interested in feedback.

2026-08-25 • via Nuitee
M
Maxine • couple • gb
8
Disappointed
Pros:

Location

Cons:

Rooms dated
Awful mattress
Broken Hair Dryer
Over priced for what you get

2026-08-21 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-08-20 • via Nuitee
F
Faith • solo_traveller • gb
5
Lovely location but a bit dated
Pros:

The location was great

Cons:

Communal indoor spaces looked a little tired and carpets stained in several places

2026-08-20 • via Nuitee
J
joanne • couple • gb
4
Disappointed
Pros:

Nice gym pool

Cons:

Ants in my room no hot water no proper coffee

2026-08-20 • via Nuitee
F
Faith • solo_traveller • gb
5
Mattress spoilt the stay - needs to be updated
Pros:

The location and grounds were fabulous

Cons:

The mattress was too soft. There was no support whatsoever. Unable to sleep due to aching bac

2026-08-20 • via Nuitee
C
Claire • couple • gb
9
Pros:

Clean , welcoming with nice room and the use of the pool

Cons:

The restaurant appeared a little soulless but breakfast was super.

2026-08-19 • via Nuitee
S
Sophie • couple • gb
2
2026-08-17 • via Nuitee
R
Richard • extended_group • gb
1
Extremely Poor
Pros:

Good location

Cons:

Room was shabby, dirty chair, big iron mark on the carpet and generally needed renovation. Turned back the bed and sheet and duvet had blood on. Couldn’t move us as they advised hotel was full so changed the bedding. Did not want to stay but had no option as it was very late.

2026-08-16 • via Nuitee
C
Chris • couple • gb
5
Disappointed and not near value for money.
Pros:

The standards around the grounds and public areas of the hotel were lovely, we particularly loved the portrait bar which provided a feast for the eyes and a peaceful relaxing environment to enjoy drinks and bites.

Cons:

Cleanliness of the room and spa facility access.

2026-08-16 • via Nuitee
K
Karan • family_with_children • gb
7
2026-08-15 • via Nuitee
A
andrew • couple • gb
10
Very enjoyable
Pros:

Great location for our trip

Cons:

Nothing

2026-08-15 • via Nuitee
S
Sharon • couple • gb
7
Good short stay hotel
Pros:

Location,

Cons:

A little run down, lack of staff

2026-08-15 • via Nuitee
D
Denis • couple • gb
1
Waste of my money and disappointed wife!!!!
Pros:

The view of the entrance only….

Cons:

The rude staff, not working jacuzzis ,

2026-08-15 • via Nuitee
K
Kevin • couple • gb
6
Disappointed no compensation was offered for faulty cold water
Pros:

Nice staff

Cons:

Shower cold

2026-08-15 • via Nuitee
V
Victoria • couple • gb
7
Staff were amazing, spa okay as hot tub didn’t work. Very clean and beautiful setting. A bit keen to charge for services
Pros:

Large car park, easy to access, staff were amazing and nothing was too much trouble especially the Head of Housekeeping who went above the call of duty.

Cons:

Sone aspects were dated and needed some TLC such as crack in sink, no toilet brush, dated carpets and deco

2026-08-12 • via Nuitee