Nordstern Hotel Galata

Hotels
8.8 (823 reviews)
Arap Camii Mah. Tersane Cad. No: 5 Karaköy Meydanı / Beyoğlu , Istanbul , tr

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive staff
Clean and well-maintained
Cons:
Noise from adjacent streets
Limited breakfast options

Categories

Cleanliness
9.2
Cleanliness was highly praised, indicating strong attention to detail.
Service
9.2
Service received specific compliments, especially from the night shift team.
Location
9.2
Location was described as excellent with easy access to attractions.
Room Quality
8.2
Room quality had some complaints about noise, but overall was good.
Amenities
8.7
Amenities were generally adequate, with attention to essential comforts mentioned.
Value for Money
8.7
Good value was implied through positive experiences, though specifics weren't detailed.
Food and Beverage
8.2
Food received mixed reviews, with breakfast lacking certain options.
Overall Experience
9
Overall experience was positive, with recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:07

Property Description

Historic Elegance in Galata
Conveniently located in Galata, Karakoy district, Nordstern Hotel Galata is set in a 120-year old historic building with high ceilings. The hotel offers elegantly decorated rooms and a terrace with panoramic sea views.

Luxurious Amenities
Each room at Nordstern Hotel Galata features a neogothic style and is equipped with flat-screen satellite TV, air conditioning, and a minibar. Guests can enjoy unlimited complimentary tea and coffee making facilities. The private bathrooms come with a rain shower, hairdryer, and bathrobes.

Convenient Facilities
The hotel provides a shared lounge and a concierge desk for guests' convenience. Start your day with a rich buffet breakfast on the terrace overlooking the sea, or have it in your room. Guests can also enjoy unlimited complimentary hot drinks at the terrace while admiring the Bosphorus view.

Book your stay at Nordstern Hotel Galata for a luxurious and historic experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IST

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

Location

Guest Reviews

8.8
Based on 823 reviews
Cleanliness: 9.2
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
E
Ezgi • family_with_children • at
9
2026-02-12 • via Nuitee
I
Ismail • family_with_children • nl
9
Fijn hotel
Pros:

Het ontbijt en vriendelijk, behulpzaam personeel.

Cons:

Het bed was beetje hard maar is persoonlijke voorkeur

2026-02-10 • via Nuitee
Y
YOUSEF MOHAMMAD • family_with_children • jo
8
2026-02-09 • via Nuitee
G
Gül • family_with_children • de
9
War ganz gut .
Pros:

Die Lage ist perfekt 👍

Cons:

Hatte Tee getrunken und die Tasse wurde zwei Tage nicht gespült ☹️

2026-02-09 • via Nuitee
G
GREG • couple • gr
5
2026-02-08 • via Nuitee
Z
Zhanna • couple • ch
10
Все просто великолепно.👍🏼
Pros:

Замечательное расположение,Прекрасная комната,Удобые большие кровати.Прекрасный завтрак на терассе отеля👍🏼Вод из окна на Босфорт.

2026-02-08 • via Nuitee
M
Muhammad HARIS • couple • gb
10
Will visit again definitely
Pros:

Very nice location . Staff was super friendly and accommodating. Love the room and value for money .

Cons:

Breakfast was limited . Should have more options .

2026-01-31 • via Nuitee
S
Süleyman • couple • de
8
2026-01-27 • via Nuitee
A
Anzhelika • couple • ru
10
Pros:

Месторасположение

Cons:

Номера и отель требуют ремонта

2026-01-27 • via Nuitee
D
Dimitar • couple • bg
10
Very convenient and comfortable hotel, great location and staff.
Pros:

Great location, friendly staff.

Cons:

Can’t think about anything I didn’t like

2026-01-22 • via Nuitee
R
Rajan • couple • kw
10
2026-01-22 • via Nuitee
A
Akhmadkhon • family_with_children • cz
10
Pros:

We absolutely loved our stay! The location is perfect — just a short walk (about 50 meters) from the ferry to Karaköy, which made it super easy to get around the city. We arrived from the airport by metro to Kadıköy and then took the ferry straight here — very convenient!
The staff were incredibly kind, always smiling, and ready to help with anything we needed. Their hospitality made us feel very welcome.
Everything was clean and comfortable, and we really enjoyed the atmosphere.
I will definitely come back here on my next trip to Istanbul!

2026-01-20 • via Nuitee
N
Nathalie • family_with_children • ca
8
Location was great but experience with staff was not positive
Pros:

The location was perfect

Cons:

Old building. Cards for doors didn’t work. Was given keys and that also didn’t always work. Rooms were nice but certain things needed updating. Staff didn’t speak English well enough. Needed Google translate quite a few times
Needed to call to have air conditioner flipped on

2026-01-19 • via Nuitee
E
Elisabeth • couple • gb
1
Unsafe, filthy, we had to move hotels within hours - Booking.com still hasn’t refunded us.
Pros:

Absolutely nothing.

Cons:

This was one of the worst hotel experiences I have ever had, and I am shocked that Booking.com still lists this property.

Unsafe and aggressive staff: On arrival, the porter took our passports and pretended to “forget” to return them. The staff were intimidating and aggressive throughout our stay. I felt unsafe the entire time.

Filthy and broken rooms: Hairs in the bed, broken furniture, peeling wallpaper, doors that didn’t close, and a bathroom door that could not shut. The “upgrade” they offered was worse than the first room — dirty, smelled of smoke, and unacceptable.

Facilities didn’t work: Wi-Fi didn’t function, the bed was broken, and nothing was properly maintained.

Breakfast unacceptable: Old food, stale coffee from a broken machine, served in paper cups. Nothing resembled what was advertised.

No management support: No manager was available to resolve issues. Staff were rude and dismissive.

The conditions were so bad that after only a few hours we had no choice but to move to another hotel — which more than doubled our travel expenses. Despite raising this with Booking.com, they have still not refunded us or taken accountability, dismissing everything as mere “inconvenience.”

This was not inconvenience — it was unsafe, unhygienic, and dishonest. Do not book this hotel. And know that Booking.com will not protect or refund you when things go wrong.

2026-01-19 • via Nuitee
O
Olkan • solo_traveller • nl
10
2026-01-19 • via Nuitee
L
Lynda • extended_group • ca
8
Pros:

The breakfast was good, but they ran out of the cold cuts and wasn’t replenished even though we were there by 9 and they were open till 11:30!! When we asked they said no more.

Location was excellent. Tram was across the street. Walking distance to the Spice Bazaar and the ferry terminal. Lots of eateries close by. Bonus was having the money exchange place next door with a decent rate.

Cons:

Had issues with the door and made the first night very unpleasant as it was late and we were tired. The front desk didn’t speak much English so communication was difficult. They did upgrade me the next day and I ended up with a big room with an amazing view of the Bosphorous, Hagia Sophia and the Blue Mosque. In the end my stay was pleasant.

2026-01-19 • via Nuitee
A
Aha Geldi B.V • extended_group • nl
10
Mükemmel
Pros:

Konum hizmet ve personelin duyarlılığı gerçekten mükemmel
Gayet temiz ve hereyere yakın tam merkezi konumda
kesinlikle tavsiye ederim özellikle suit oda 10/10

Cons:

SADECE ÖNERİ * kahvaltı biraz daha zenginleştirilebilir....

2026-01-19 • via Nuitee
G
Gurban • couple • az
10
Pros:

Месторасположение просто супер. Практически все достопремичательности мы обошли пешком. Посадка на паромы (туры) прям рядом с отелем.

2026-01-17 • via Nuitee
M
Maryam • solo_traveller • gb
10
I definitely recommend this hotel. Value for money!
Pros:

I rarely write reviews but here’s one for this wonderful hotel and its lovely staff, specifically Seyfollah and Raasem at the reception desk. Wonderful view on their rooftop restaurant with great breakfast and kind kitchen staff.

2026-01-16 • via Nuitee
P
peter • solo_traveller • au
8
2026-01-15 • via Nuitee