The Lodge at Jackson Village

Hotels
8.4 (1151 reviews)
153 Route 16 , Jackson , US
+1 (603) 730-2731
[email protected]

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Free
Children allowed
Pets allowed

Facilities

Spa tub (surcharge)
Free WiFi
Free Parking
Air conditioning
Room service
Heating
Terrace
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Great location, walking distance to restaurants/attractions
Beautiful grounds, gardens and river
Friendly, helpful staff and owners
Generally clean and comfortable rooms
Peaceful/relaxing atmosphere
Good breakfast (for many guests)
Cons:
Inconsistent room cleanliness for some guests
Some rooms/furnishings feel dated and need updating
Hot tub/SPA issues reported
Breakfast sometimes served on disposable materials or limited selection
Unexpected extra charges (early check-in, child breakfast)
Occasional booking/third-party information discrepancies

Categories

Cleanliness
8.6
Mostly praised as very clean or scrupulously clean in multiple reviews, though a few guests noted rooms/bathrooms that did not appear fully cleaned and one review said 'not clean enough'.
Service
9.3
Staff and owners repeatedly described as friendly, helpful and accommodating (returned lost rings, personable owners, very friendly staff); a few service-related complaints concern booking site misrepresentation and policy/charge issues rather than frontline staff attitude.
Location
9
Very favorable — many guests commented on excellent location, walking distance to restaurants and convenience for attractions; one complaint related to a third‑party booking site's inaccurate distance to a specific attraction.
Room Quality
7.6
Rooms were generally comfortable and some updated, but multiple comments mention dated furnishings, rooms needing updating, and at least one guest felt a door didn't seem secure.
Amenities
7.8
Grounds, river, pool and patio areas are highlights and well-liked; some amenity problems noted (hot tub almost impossible to use, odd lobby smell, occasional cleanliness of facilities).
Value for Money
8
Several guests felt it was worth the price and good value, but a few complaints about extra charges (early check-in fee, unexpected breakfast charge for a child) reduced perceived value for some.
Food and Beverage
7.9
Breakfast received mixed feedback — many enjoyed the breakfast and called it amazing or OK, but others noted limited selection, use of disposables for service, and unexpected charges for guests.
Overall Experience
9
Overall very positive with multiple strong recommendations, praise for the property and staff, and many guests saying they'd return despite a handful of operational/amenity complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

The Lodge at Jackson is the closest hotel to Mount Washington, located just 2 miles north of Storyland in Jackson, New Hampshire. Individually decorated rooms with a seating area and private bathroom. Some rooms offer a luxurious spa bath for ultimate relaxation. Enjoy a seasonal outdoor pool, gardens to explore, a tennis court for some friendly competition, and a children’s play area for the little ones. Located just 2 miles from Story Land amusement park and adjacent to Wentworth Golf Club.

Important information:

Please note only limited breakfast items are available at this time. Contact the property for additional information. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. An extra bed for children 0+ years costs 25 USD per night. A cot for children 4-4 years costs 25 USD per night.

  • Age restriction

    Guests must be at least 21 years old to check in.

  • Parking

    Free parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.4
Based on 1151 reviews
Cleanliness: 8.6
Service: 9.3
Location: 9
Room Quality: 7.6
Amenities: 7.8
Value for Money: 8
Food and Beverage: 7.9
Overall Experience: 9
A
Audrey • couple • us
8
2026-10-29 • via Nuitee
R
Rosemarie • couple • nl
8
Fijne locatie, aardig personeel!
Pros:

Locatie, fijne grote kamer

Cons:

Jammer dat het ontbijt op wegwerp materialen geserveerd wordt!

2026-10-29 • via Nuitee
M
moty • family_with_children • il
10
2026-10-28 • via Nuitee
C
Cristina • family_with_children • us
10
Acogedora y segura
Pros:

La ubicación fue muy conveniente para nosotros, estaba muy cerca de los lugares a los que teníamos planeado ir especialmente Storyland. El lugar y el personal es seguro, en mi experiencia, había olvidado mis anillos de matrimonio y una persona me alcanzó para devolvérmelos antes de salir del hotel, waooo! Estoy muy agradecida por esto.

2026-10-26 • via Nuitee
S
Sue • extended_group • us
10
Pros:

Everything was perfect including the staff thank you

Cons:

My stay was one day so I really can’t contribute to this question

2026-10-23 • via Nuitee
J
Jean-Francois • family_with_children • ca
8
Pros:

La propreté

Cons:

L'accueil

2026-10-21 • via Nuitee
D
Dimos • couple • us
10
2026-10-21 • via Nuitee
J
Jenny • couple • us
5
2026-10-19 • via Nuitee
L
Lori • couple • us
7
2026-10-19 • via Nuitee
L
Leon • couple • de
9
2026-10-17 • via Nuitee
F
Francis • family_with_children • us
6
Frustrating.
Pros:

Breakfast was ok. The staff was very friendly.

Cons:

Your booking site misrepresented the distance to the Cog Railway from this hotel. It was written as 12.7 miles when in reality it was 33 miles.

We booked this hotel for it supposed proximity to the Mt. Washington Cog Rail Way.

Probably wont ever book with booking.com again because of this.

2026-10-12 • via Nuitee
J
Judy • couple • us
10
A pleasant stay !
Pros:

Great location it was great with gardens walking distance to restaurants !
Very clean and amazing breakfast!!

2026-10-10 • via Nuitee
L
Laurence • solo_traveller • gb
7
2026-10-10 • via Nuitee
P
Pam • couple • us
8
Pros:

The surrounding grounds were beautiful. The flowers were colorful and cheery. The outside of the property was inviting and charming.

Cons:

There was an odd smell in the lobby.

2026-10-09 • via Nuitee
B
Becki • solo_traveller • us
9
Very pleasant place to stay.
Pros:

I especially liked having a patio where I could sit outside

Cons:

Furnishings were a little bit dated

2026-10-08 • via Nuitee
G
gili • couple • il
7
Pros:

the location is nice - the motel is normal but not as good as i expected-only OK

Cons:

Not clean enough

2026-10-07 • via Nuitee
C
CORRINE • couple • us
8
2026-09-19 • via Nuitee
L
Lambert • solo_traveller • us
8
2026-09-18 • via Nuitee
J
Jose Antonio • solo_traveller • us
10
2026-09-17 • via Nuitee
L
Leah • couple • us
7
2026-09-12 • via Nuitee