MLL Palma Bay Club Resort Hotel

Hotels
MLL Hotels
6.2 (100 reviews)
Bartolome Calafell 23, El Arenal, Palma de Mallorca, Mallorca, 7600 , Palma de Mallorca , ES

Facilities

Full-service spa
Arcade/game room
24-hour front desk
Terrace
Garden
Luggage storage
Street parking
Concierge service
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Several pools
Friendly staff
Good breakfast options
Good value for money
Clean rooms
Nice atmosphere
Proximity to beach & key locations
Cons:
Cold or poor quality food
Slow service
Room maintenance issues
Uncomfortable sun beds
No double beds as booked
Issues with cleanliness in certain areas

Categories

Cleanliness
7.3
Some guests highlighted the cleanliness of the rooms and grounds, though there were remarks about the need for improvement in specific areas like terraces.
Service
6.5
While staff friendliness is often praised, there are several mentions of slow service and occasionally unhelpful staff.
Location
8.5
Guests frequently cited location as a highlight, appreciating its proximity to the beach and overall convenience.
Room Quality
6.2
Feedback on rooms is mixed, with issues like bed preferences not being honored and occasional maintenance problems.
Amenities
7
Guests appreciated the pools and the general upkeep of the hotel, though there were negative comments about the sun beds and a lack of room information.
Value for Money
7.8
Overall, the hotel was seen as good value for the price by many guests, despite some drawbacks.
Food and Beverage
5.5
The reviews for food and beverage are varied, with complaints about food quality and variety, though some acknowledged acceptable options for the price point.
Overall Experience
7.1
Guests generally had a satisfactory stay but noted that improvements could be made, especially with the food and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 01:32

Property Description

Luxurious Spa Experience
Indulge in relaxing massages at the full-service spa.

Exciting Recreational Amenities
Enjoy 4 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center.

All-Inclusive Dining Options
Savor Asian cuisine at one of the 4 restaurants and enjoy buffet breakfasts daily.

Experience a blissful seaside getaway at MLL Palma Bay Club Resort Hotel - book now for an unforgettable vacation!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

6.2
Based on 100 reviews
Cleanliness: 7.3
Service: 6.5
Location: 8.5
Room Quality: 6.2
Amenities: 7
Value for Money: 7.8
Food and Beverage: 5.5
Overall Experience: 7.1
M
Maomi family_with_children
6
Pros:

Very quiet. Only 2 pools were open others were empty, wasn’t any entertainment on a night which was a shame but the view down at the sea made up for it

2024-04-16 via Nuitee
F
Franz
10
Pros:

👍👍😂

2024-04-14 via Nuitee
J
Julia
2
Pros:

Las habitaciones embejecidas y poca limpieza

2024-04-12 via Nuitee
M
Marcus
6
Pros:

Yx

2023-11-10 via Nuitee
D
Denis friends
8
Pros:

Die Unterkunft war nicht besonders sauber, aber auch bei weitem nicht so schlecht wie es in vielen Bewertungen stand. Ich habe nach dem Buchen die Bewertungen gelesen und mit dem schlimmsten gerechnet. Dafür wurde ich dann recht positiv überrascht. Wir waren eine Gruppe die hauptsächlich für den Partyurlaub da war. Die Entfernung zum Ballermann 6 ist total in Ordnung. Preis ist unschlagbar gewesen und im Preis-Leistungsverhältnis war es dann auch wirklich voll in Ordnung. Ob ich nochmal dieses Hotel buchen würde, weiß ich allerdings nicht. Die „Haussicherheit“ geht absolut nicht, sehr aggressiv und eskalierend.

2023-10-29 via Nuitee
P
philippe family
6
Pros:

Hôtel très bruyant du a une certaine catégorie de personnes les allemands trop bruyant sangene excentrique etc cuisine variée personnel très compétant en salle je recommande pas cet hôtel pour les français hôtel fait que pour la fête et non pour du repos donc je ne recommanderais pas cet hôtel.

2023-10-29 via Nuitee
E
ELODIE family
10
Pros:

Un peu vieillot mais propre

2023-10-27 via Nuitee
H
Hendrik friends
4
Pros:

Wurden im 10 Uhr morgens vom Housekeeping angeschrien, dass wir gehen sollen. Checkout ist um 11 laut Buchungsbestätigung. Das Zimmer roch muffig nach Schimmel. An der Decke, Türen und Wänden schwarze Flecken. Generell ungepflegte Anlage, die darauf aus ist möglichst viele Zimmer zu verkaufen. Mit Qualität hat die Anlage nichts zu tun. Auch wenn man nur 30€ die Nacht gezahlt hat und zum Duschen/Schlafen dort war, ist Schimmel ein absolutes no-go. Das selbe Problem hatte ich letztes Jahr im selben Hotel. Werde dort nicht mehr buchen. Es interessiert sicherlich auch niemanden vom Management.

2023-10-27 via Nuitee
K
Kinga family
10
Pros:

Die Aufenthalt ist reibungslos gelaufen.Die Gruppe von den Hotels MLL kann ich nur weiterempfehlen. Jeder findet was für sich, ob ein Single, ein Paar oder eine Familie.Ich finde alle Leistungen Preisgemäß

2023-10-26 via Nuitee
J
Jarkko
8
Sport vacation with friends
Pros:

We spend 14 days all inclusive in this hotel. The price-quality ratio in this hotel is excellent. The breakfasts were good, nothing to complain about. The buffet lunch and dinner is versatile and quite good for the price. The hotel area is clean. Because we trained during the day, we went to bed early and on several nights there were disturbing sounds and noises late in the evening and at night. In any case, this is understandable in this hotel. The security guards at the entrance also gave a sense of security. At this price level, I would come again.

2023-10-25 via Nuitee
J
Jens friends
4
Pros:

.

2023-10-23 via Nuitee
L
Laura
10
Pros:

Very well

2023-10-23 via Nuitee
D
Daniel
6
Pros:

Sadly, I was getting a room in a elevated cellar level with many evidences of earlier moist problems - incuding mold/mould. In the hallway were a big mould spot that was not removed although I told about it twice.

General conditions is worn but they seem to have done some renovating, though.

Apart from that: fine stay.

2023-10-22 via Nuitee
L
Liisa friends
6
Pros:

Personal and service was good.
Room-cleaning was insufficient.
Restaurant was noicy and the wine-service very slow.

2023-10-21 via Nuitee
M
Metin
8
Pros:

Leider schlechter Kaffee. Aber ansonsten kann ich das Hotel nur empfehlen.

2023-10-20 via Nuitee
A
Abygail
8
Pros:

Dommage que la chambre sentait l’humidité, des champignons dans la douche.
Pas de couverture en plus…
La wifi ne fonctionnait pas non plus.
Peu largement mieux faire

2023-10-19 via Nuitee
M
Mariana partner
2
Pros:

Horrible alojamiento

2023-10-19 via Nuitee
L
Leon
10
Pros:

Was my 3rd time at hotel and apert from getting eaten alive by flies and moses witch this was the first ever time this has happened in Arenal still.had a good time met some good people who made holiday goood. And i will come back hotel soon its good location and fantastic value for money

2023-10-17 via Nuitee
H
Hélio
4
The worst ever.
Pros:

There's nothing good about this resort, its a 1star maximum. Our hotel was outside the resort with no security officer or receptionist, it looked like an abandoned place. The entrance was flooded, there was blankets to hold the water, buckets on the floor, only 1 elevator working in a weird maze of rooms, and the elevator in one of the nights had pee on it. People drunk, screaming and shouting in the hallways, you could literally hear them inside the room. The food had no quality, plastic cheese, the bread was horrible, the coffee was watery, the juice was more water than fruit, the eggs were the only good thing, my friend took a cup and there was a little bug in it. On top of that they closed 1 restaurant of the hotel because it was the "day off", in a hotel ? Who closes a restaurant of the hotel like that? We went for a drink in the bar, the barman was so rude and wanted to charge me only in cash because he needed deposit for the glasses, ridiculous a resort charge for the glass acrylic, in a resort trying to force us to use cash. The room had good furniture, the rest was falling apart. Paint, mold, infiltration, toilet seat was loose, the bathroom windows never have been cleaned, the shower temperature even though you tried to control it, it changed by itself constantly, extremely cold or hot. Both the bathroom and the room had only 1 light working each. The room service was as basic as changing towels, making the bed and emptying the trash, not even the floor was moped.

2023-10-17 via Nuitee
S
Simon
8
Pros:

La partie de l’hôtel dans laquelle nous étions était récente, propre.
Dommage que la chambre avait été utilisée par des fumeurs.

2023-10-14 via Nuitee