Saka Hotel Medan

Hotels
•
Independent
4.6 (3 reviews)
Jl. Gagak Hitam No. 14, Medan, North Sumatra, 20119 , Medan , ID
62-61-8469393

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Meeting rooms
Free self parking
See all facilities

Review Highlights

Pros:
Great location
Ample parking space
Cons:
Room cleanliness
Breakfast service

Categories

Cleanliness
6
Some guests mentioned issues with cleanliness, including stained toilet bowls and cobwebs, impacting their overall experience.
Service
8
Reception staff were helpful and pleasant, improving the overall service experience despite complaints about breakfast preparation time and staff attire.
Location
8.5
The hotel's proximity to Manhatten mall and various food stalls was well-liked by guests, along with ample parking space.
Room Quality
7
Guests found the room slightly lacking in cleanliness but appreciated the comfortable beds. Some maintenance issues were also noted.
Amenities
7
No specific mention of amenities in this review.
Value for Money
7
No specific mention of value for money in this review.
Food and Beverage
6
Guests were not impressed with the breakfast menu and the delayed breakfast service, impacting their dining experience negatively.
Overall Experience
7
Despite issues with cleanliness, breakfast, and uniforms, most guests had a positive experience due to the pleasant reception staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 07:09

Property Description

Outdoor Pool and Complimentary Wi-Fi - Enjoy a refreshing dip in the outdoor pool or connect with loved ones using the complimentary wireless internet access available throughout the property.

On-Site Dining and Room Service - Indulge in delicious meals at the hotel's restaurant or opt for the convenience of room service during limited hours for a cozy night in.

Convenience and Comfort - Benefit from amenities such as a business center, dry cleaning/laundry services, and a 24-hour front desk for a stress-free stay. Book your comfortable room now at Saka Hotel Medan and explore nearby attractions like Rahmat International Wildlife Museum & Gallery and Plaza Medan Fair.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MES

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

4.6
Based on 3 reviews
Cleanliness: 6
Service: 8
Location: 8.5
Room Quality: 7
Amenities: 7
Value for Money: 7
Food and Beverage: 6
Overall Experience: 7
G
Gyeltshen • solo_traveller • in
5
2025-09-09 • via Nuitee
K
Krobnz • family_with_children • nz
1
Cons:

Very unclean, we could not stay there.
Escort in the lobby.

2025-07-10 • via Nuitee
F
Faiz • young couple • my
5
Passable
2025-04-27 • via Nuitee
Y
Yusri • young couple • my
5
Improve on cleanliness Saka
Pros:

Location is good. Near Manhatten mall and many food stall along the stretch road. Ample parking space .

Cons:

Room not very clean, toilet bowl stained. Cobwebs at ceiling and wall. Nothing special about breakfast menu very basic. Breakfast 6 to 10am but 6.30am breakfast still not ready. Staff was wearing T-shirt like roadside stall, don't they have uniforms? Very unprofessional... Reception very helpful and pleasant.

2025-02-09 • via Nuitee
B
Bodey • review category business travellers • mv
7
Good
2024-08-08 • via Nuitee
M
Masaki
6
Pros:

設備は古い

2024-01-06 • via Nuitee
A
Andrew • review category business travellers • my
3
Poor
Pros:

The air-conditioning was not cold. Water from shower was dripping only, could barely shower. The toilet was dirty, soap dispenser fell off the wall. Wifi was weak and kept getting disconnected. I would rate this a 2 star , it is nowhere near a 3 star.

2023-07-24 • via Nuitee
N
Nur • group • my
9
Superb
2023-07-03 • via Nuitee
S
Snooke • young couple • my
4
Disappointing
2022-12-30 • via Nuitee
F
Fesia • review category business travellers • my
1
Bad
Pros:

i dont like everything in this hotel

Cons:

dirty,and the staff was so unfriendly.
i booked for family room and they said that room not available and they change my room with small bed.The smell was so terrible.The toilet also so so so dirty

2022-11-30 • via Nuitee
J
Jeff
6
Value for money
Pros:

Value for money but far distance from city centre

2016-02-17 • via Nuitee
L
Lucas
2
This is a total crab hotel.
Pros:

Hotel was very hot at all areas including the rooms. AC was working but no cool air coming out. Food sucks. All charges for the food needs to be cash as they cannot bill to the rooms. Stall not helpful. Hotel playing loud music thus we were unable to help till late night. Cats running outside our rooms making lots of noise.

2015-12-16 • via Nuitee