Tmark City Hotel Sapporo

Hotels
7.7 (322 reviews)
Chuo-ku Minami 7 Nishi 5 , Sapporo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Currency exchange
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Good value for money
Helpful staff
Comfortable stay
Cons:
Cleanliness issues
Small rooms
Noise from the surroundings

Categories

Cleanliness
6.66
Several reviews noted issues with cleanliness, including dirt and odor in the corridors.
Service
8.63
Many guests praised the polite and helpful staff.
Location
8.67
The hotel is well-located near Susukino, making it convenient for guests.
Room Quality
7.12
Rooms varied; some feedback mentioned they were small or felt old, but still acceptable.
Amenities
7.15
General mention of amenities being average, with some areas noted for requiring updates.
Value for Money
8.61
Guests felt the price was reasonable for the quality received.
Food and Beverage
7.16
Limited feedback on food; positive mentions of nearby convenience options but some cleanliness issues.
Overall Experience
7.63
Most guests had a good experience overall considering the value and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:20

Property Description

Convenient Location in Susukino Area
Located in the vibrant Susukino area, Tmark City Hotel Sapporo offers cozy rooms with complimentary WiFi, just a short stroll from Susukino Subway Station.

Modern Amenities and Services
Each room is equipped with a flat-screen TV, fridge, and a private bathroom with a bathtub and hairdryer. The hotel also features a 24-hour front desk and convenient drinks vending machines.

Delicious Dining Options
Guests can savor a buffet breakfast at the on-site restaurant with a breakfast-inclusive rate. For other meals, explore the nearby dining choices or opt for the seasonal breakfast buffet at an additional charge.

Book your stay at Tmark City Hotel Sapporo for a comfortable and enjoyable experience.

Important information:

Please note, credit card will be used for guarantee purposes only. The full amount of the reservation must be paid at check-in.

- Guests are requested to inform the property in advance of their expected time of arrival. The booking may be canceled if guests do not check in or inform the property of their late arrival by 16:00 on the arrival day.

- A different group policy applies to bookings for more than 5 rooms. Please contact the property directly for detailsPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 322 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 7.63
E
Emmanuelle • family_with_children • ca
5
Filthy and smells bad
Pros:

The staff was friendly and helpful, there is a nice coffee machine in the room, the location is good. We booked a smoking room by mistake and the staff was able to change us to a non-smoking room with no problem.

Cons:

The hotel is rundown and filthy. Usually I do not mind staying in a hotel that is old as long as it's clean, but this one wasn't. There was a strong urine smell coming from the bathroom. We asked the staff to clean it, they gave us an ozone machine and nothing more. The smell was still there when we got back. There are stains on the wall and furniture. We did not feel relaxed after staying there because of the filth. There's a strong cigarette smell in the hallway, I think that the non-smoking and smoking rooms are nearby. They should close this hotel and give it a good clean before letting anyone stay there.

2026-02-14 • via Nuitee
K
kevin • family_with_children • fr
3
Cons:

Un problème de ventilation il faisait au moins 27 degrés et impossible de changer la température très compliqué pour dormir dans ces conditions et énormément de chinois faisait trop de bruit dans leur chambre

2026-01-30 • via Nuitee
D
Dearna • solo_traveller • gb
6
2026-01-28 • via Nuitee
斉藤 • solo_traveller • jp
7
2026-01-26 • via Nuitee
Z
ZISHU • couple • kr
10
适合预算不是很多的旅友
Pros:

酒店工作人员非常热情，地理位置也非常好

Cons:

隔音效果太不好了，隔壁一个声响都能听见，还有走廊说话都能听见，而且酒店的被套它老跑，有条件建议带自己的

2026-01-20 • via Nuitee
N
nick • couple • us
10
Perfect accommodation for our trip
2026-01-20 • via Nuitee
S
Shunsuke • family_with_children • jp
3
Pros:

エントランスは明るくキレイでフロント係も親切でした。

Cons:

とても部屋が狭くベッドで横になる以外は何もできない。
ユニットバスの床がはがれておりバスタブは狭く体を洗うのに苦労する。
ハンガーが2本しかない。
壁やガラスが薄いのか他人の足音や早朝のカラスの鳴き声が気になる。

2026-01-20 • via Nuitee
I
ISHIKAWA • extended_group • jp
10
Pros:

ベッドが良い。

2026-01-19 • via Nuitee
T
Toshinori • solo_traveller • jp
7
Pros:

立地がよく部屋はキレイだった。

Cons:

壁が薄く隣の部屋の会話はほとんど聞こえてくる

2026-01-19 • via Nuitee
H
hideki • solo_traveller • jp
4
2026-01-19 • via Nuitee
P
Punjapat Charoenwattana • family_with_children • th
10
2026-01-17 • via Nuitee
ゆきむし • family_with_children • jp
9
お勧めです
Pros:

コスパがよかったです。快適に泊まれました。

Cons:

フロントで若干コミュニケーションが取りにくい事がありました。

2026-01-12 • via Nuitee
J
Jiezza Jean Tripoli • couple • sg
7
Pros:

Cheap and location is good but not very good

Cons:

Tough bed and pillow, very old room, not spacious

2026-01-05 • via Nuitee
X
XINYUE • family_with_children • jp
2
Pros:

ホームページでは綺麗めの写真が多いが、実際は学生の寮のようなちゃっちい作りの別館の建物だった。

2026-01-04 • via Nuitee
T
tomomi • couple • jp
4
Pros:

部屋が広かった。

Cons:

ルームウエアのボタンがすぐ外れてヨレヨレでした。

2025-12-29 • via Nuitee
G
Geoffrey • extended_group • sg
6
2025-12-26 • via Nuitee
P
Paola L. • family_with_children • it
8
Sapporo
Pros:

Tutto sommato non era male, ci siamo trovate bene. Sotto ci sono, lavanderia a gettone, minimarket, ristoranti vari. A mezz'ora a piedi dalle attrazioni principali.
Dentro all'albergo ci sono distributori.

Cons:

La pulizia è a richiesta per chi pernottamento meno di 4 giorni. Cambiano asciugamani, svuotano cestini... però devi lasciarli tu fuori porta.
Colazione un pò scarsa per noi turisti, abituati a diversi tipi di colazioni.

2025-12-20 • via Nuitee
K
Ken • solo_traveller • jp
8
清潔なホテルに安く泊まれて良かった
Pros:

ホテルの宿泊料金の値段が高くなっている中、安く泊まる事ができた
値段を下げるために、アメニティなど部屋に置かずに、必要な分だけ取る仕組みなどはいいと思います

2025-12-16 • via Nuitee
R
ryoko • solo_traveller • jp
3
ホテル代金は、安かったがゴリゴリ
Pros:

特にありません。

Cons:

①浴室、バスタブ、トイレ周囲の掃除が行き届いてない。トイレタンクの底近くにカビか、黒いほこりがびっしりついていた。びっくりしました。トイレ周囲の配管にも埃。バス周囲の壁もカビのような黒ずみ。シャワーヘッド受けにも黒ずみ。
②室内、棚にも埃があり、拭かないと物が置けなかった。
③パジャマズボンのゴムがヨレヨレで伸び切っていた。
あまりにひどかったので、翌朝、フロントに伝えて掃除をお願いしました。残念でした。

2025-12-12 • via Nuitee
T
Tanigutitomonori • solo_traveller • jp
6
お得
Pros:

金額が安い

Cons:

少し汚い

2025-12-12 • via Nuitee