Al Shahba Hotel Makkah

Hotels
Independent
8.6 (82 reviews)
Umm Al Qura road, Al Hafair District, Makkah, 24231 , Makkah , SA

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Elevator
Television in common areas
Multilingual staff
Express check-out
See all facilities

Review Highlights

Pros:
Close to Haram
Lots of shops and restaurants nearby
Cons:
Poor cleanliness and housekeeping
Room maintenance issues

Categories

Cleanliness
7.24
Several issues mentioned with housekeeping and cleanliness during the stay.
Service
9.21
Standard service for this hotel tier; some response issues but generally adequate.
Location
9.25
Close to Haram with lots of shops and restaurants, but access requires navigating a busy road.
Room Quality
8.2
Room was acceptable but had maintenance issues like a leaking flush and a broken fridge door.
Amenities
7.23
Lack of essential items such as drinking water, coffee, and no housekeeping services.
Value for Money
9.19
Given the location and convenience, it provides reasonable value despite issues.
Food and Beverage
9.24
Standard quality for this hotel tier; no specific details mentioned in the review.
Overall Experience
9.21
Experience impacted by cleanliness and service issues, but location and amenities were decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:31

Property Description

Convenient Amenities

Enjoy complimentary wireless internet and a common area television, along with room service during limited hours. Relax with our express check-out, 24-hour front desk, and multilingual staff.

Comfortable Accommodations

Find yourself at home in our air-conditioned rooms with minibars, LCD televisions, and private bathrooms with complimentary toiletries. Stay connected with free wireless internet and unwind with satellite programming.

Ideal Location

Located in the heart of Makkah, Al Shahba Hotel is a short drive from major attractions like the Well of Zamzam and the Great Mosque of Makkah. With convenient access to the city's landmarks, your stay with us will be truly memorable.

Book now for an unforgettable stay at Al Shahba Hotel Makkah, where convenience meets comfort and excellent service awaits you.

Important information:

  • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served or permitted at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: JED

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

See all policies

Location

Guest Reviews

8.6
Based on 82 reviews
Cleanliness: 7.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 7.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.21
E
Elena partner
10
Pros:

I love it, best price, best service, and best people

2025-10-07 via Nuitee
S
Sarosh
6
Average stay facilities
Pros:

Room was ok but there is no drinking water bottles no tea bags coffee and no sugar for well come
We stayed for a week no house keeping at all
We asked for clean towels and toilet roll during stay
Nobody came to change bedsheets and emptying bins
Flush water tank keep leaking and making too noise
They gave only one card for room to enter as soon we left room all lights Ac everything turned off and when we returned back to room too hot and muggy
Tv remote batteries need to change
Fridge door need to be fixed
Anyway close to haram but bit sloppy street to go haram
Very busy road and loads of shops restaurants around

2025-08-30 via Nuitee
V
Verified traveler
8
Not bad
Pros:

4 stars mostly because it is close to the Haram. There is a uphill to walk to get there and it takes about 15 minutes but if you're in good physical health it shouldn't be too hard. The staff was kind and helpful. The room itself was pretty small, not very spacious but if you want to be close to the haram on a budget then this hotel is an option. There's lots of hotels closer to the masjid on the same street so you can check that out yourself in person, though rates may be slightly higher. The area was nice, lots of shops and food around, just take a walk and keep google maps with you. It is a loud and busy street but i didn't mind.

2025-04-08 via Nuitee
F
Farzana family
4
Pros:

We booked this hotel last minute for umrah last week. I was happy that we found a hotel and it look reasonable from reading the review. However it is not suitable for anybody with mobility issues. It is a difficult walk to the haram however for youngsters with low budget it should be ok.

There is no such a thing as customer service. We stayed for 7 days nobody even for once came to clean the room or provide fresh sheets or towels. Not even to empty the bins. We had to ask for toilet roll from the reception when we needed it. We asked for sugar the staff member laughed and said no sugar… you not even allowed to have a bite/ sips on the go in the reception area if you are waiting for Uber. Overall I do not think I will be going there again due to the way the staff behaves. The hotel was ok no bed bugs which I was worried about the most.

2025-03-11 via Nuitee
A
Ata ullah
8
“Convenient Stay Near Masjid Al-Haram.
Pros:

Hotel Review: Al Sahaba Makkah

I stayed at Al Sahaba Makkah with my family for four nights during our holy trip to Makkah. The hotel is conveniently located near Masjid Al-Haram, within walking distance, or a short taxi ride costing 5-10 SAR. The rooms were clean and spacious, with basic amenities like towels, soap, shampoo, and an electric kettle with tea sachets.

The staff was polite and helpful, adding to the overall pleasant experience. However, the hot water supply stopped after the first night, and the carpets in the room could benefit from a deep cleaning. Additionally, the road in front of the hotel is under construction until Ramadan, making luggage transport slightly inconvenient.

Despite minor issues, the stay was enjoyable, with plenty of nearby shops and restaurants for added convenience. I recommend this hotel for its location and affordability, with hopes that management addresses these small concerns.

2025-01-15 via Nuitee
F
Farhan
6
Pros:

It was good for the price I paid.

2025-01-13 via Nuitee
J
Joseph
10
Great value for the location
Pros:

I am giving five star grade as the bathroom was good, beds are clean, its close to the holy masjid and its very cheap. The service was good. They didnt appear to have hoovered the room, the tv snd fridge dont work and in general it's in a poor state of repair. This is a value hotel for you and your boys. Most wives living in the West would complain about the standards and the immediate surroundings. But like i said for the location its great value for 5 stars as you get what you pay for

2025-01-01 via Nuitee
S
SAREER family
4
Pros:

Not good

2024-12-30 via Nuitee
I
Ihya
10
Pros:

It was amazing close to the Al Masjid AL haram

2024-12-23 via Nuitee
L
Luqman friends
10
Pros:

Better than I expected, although it is around 15/20 min walk from Al haram it was really affordable and had all the things you needed nearby. Inshallah I’ll stay here again when Allah calls me.

2024-12-17 via Nuitee
S
Shaimaa
10
Pros:

A cheap, not far from haram, option that has all the basic needs.

2024-12-10 via Nuitee
M
Muhammad friends
6
Pros:

Porter for transportation of luggage and room service during your stay is important

2024-11-30 via Nuitee
H
Hamid family
4
Pros:

Room was very small and it was not what we seen in the picture before came. So it’s not good

2024-11-23 via Nuitee
M
MAMOUN
10
Pros:

Too close to haram

2024-10-16 via Nuitee
T
Toufique family_with_children
10
Pros:

Very helpful staff.

2024-09-30 via Nuitee
B
Bouh family
2
Pros:

Terrible I stayed 3 days in 2 different rooms no house keeping I will never recommend to anyone

2024-09-25 via Nuitee
A
Ahmad family
2
Pros:

This place should not be inhabited by humans. There is roaches all over the place. It’s not clean the air condition does not work properly.
Just FYI I didn’t stay at this place because of it bad condition .

2024-09-02 via Nuitee
S
Sediq
10
Pros:

Nice, safe and Quiet.

2024-08-25 via Nuitee
B
BADER
6
Pros:

The check in process was very smooth, there’s no room service, the TV is outdated, I found three cockroaches in the room, overall, for solo traveller with low budget is a good option

2024-08-08 via Nuitee
A
Amadou friends
10
Pros:

Great

2024-05-22 via Nuitee