Best Western Carlton Hotel

Hotels
•
Best Western
7.8 (3404 reviews)
282 North Promenade, Blackpool, England, FY1 2EZ , Blackpool , GB
44-844-3876213

listing image 1
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Pets allowed

Facilities

Front entrance ramp
Express check-out
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Dog-friendly
Cons:
Cleanliness issues
Small room size
Noise from other guests

Categories

Cleanliness
6.55
There are multiple mentions of cleanliness issues, including mold and stains in the rooms.
Service
8.55
Numerous reviews commend the staff for being friendly and helpful.
Location
8.55
Many reviews highlight the excellent location, close to tram stops and the city center.
Room Quality
7.05
Some rooms were noted as small and dated, with issues like bad smells.
Amenities
7.55
Basic amenities were mentioned positively, but some were lacking quality.
Value for Money
8.05
Given the price, many felt it offered decent value, despite some issues.
Food and Beverage
8.55
Breakfast and food options received favorable reviews for variety and quality.
Overall Experience
7.55
Overall experiences varied, but many were willing to return despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:45

Property Description

Discover seaside serenity at the Best Western Carlton Hotel, where comfort meets stunning views in the heart of Blackpool.

Beachfront Dining
Indulge your taste buds with local and international cuisine at our beachfront restaurant, complemented by 24-hour room service for those cozy nights in.

Exceptional Amenities
Stay connected with complimentary Wi-Fi and indulge in your favorite shows on flat-screen TVs available in each of our 60 well-appointed guest rooms.

Strategic Location
With major attractions like the famous Blackpool Tower and vibrant nightlife just moments away, you’ll never run out of adventures to explore.

Your unforgettable escape awaits—secure your stay at the Best Western Carlton Hotel today!

Important information:

  • Up to 6 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BLA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 3404 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 7.55
D
David Gray06 • solo_traveller • gb
9
Pros:

Local if you are staying down the north part of Blackpool

2026-03-07 • via Nuitee
D
Daniel • solo_traveller • gb
7
Great location good room services great staff
Pros:

They had big smart tvs
Very friendly staff easy check in will stay again

Cons:

The bed was abit tough for me

2026-03-05 • via Nuitee
M
Mike • family_with_children • gb
9
Bkackpool Saturday Night
Pros:

Location, hotel, staff, bar, parking, breakfast.

Cons:

It would gave been useful to have power sockets near the headboard end of the bed..i have medical equipment that i need to plug in.
I did find a workaround....just slept at the other end if the bed....no big issue.
Reveption may have had an extension lead but i didnt check.

2026-03-05 • via Nuitee
M
Melanie • solo_traveller • gb
10
Pros:

It was brilliant it saved the week away !

2026-03-05 • via Nuitee
H
Howard • couple • gb
9
2026-03-05 • via Nuitee
L
LYNNE • family_with_children • gb
7
Pros:

Friendly helpful staff. Hotel clean and looked well kept.

Cons:

Breakfast wasn't the best. Shower not very good.

2026-03-05 • via Nuitee
S
simon • family_with_children • gb
10
Pros:

Everything

Cons:

Nothing

2026-03-04 • via Nuitee
D
Dave • solo_traveller • gb
5
Hard work
Pros:

Basic room for the price

Cons:

Kept awake all night from next room

2026-03-04 • via Nuitee
B
Brenda • family_with_children • gb
8
2026-03-03 • via Nuitee
C
Cosgrif • family_with_children • gb
9
2026-03-02 • via Nuitee
K
Kelly • couple • gb
10
2026-03-01 • via Nuitee
K
Kelly • couple • gb
10
2026-03-01 • via Nuitee
S
steven • solo_traveller • gb
7
2026-02-28 • via Nuitee
J
Julian • family_with_children • gb
8
Cons:

Drafty window in room 106 it also allowed outside noise into the room

2026-02-27 • via Nuitee
S
Sarah • family_with_children • gb
7
2026-02-26 • via Nuitee
C
Claire • family_with_children • ie
8
Pros:

Nicola was a lovely girl who chatted during breakfast.

2026-02-26 • via Nuitee
W
Wendy • family_with_children • gb
9
2026-02-25 • via Nuitee
M
Mike • solo_traveller • gb
7
Convenient and fairly comfortable
Pros:

Nice room with sea view, comfortable chair and bed. Reasonably clean and breakfast adequate.

Cons:

The shower was barely usable with temperature never stable going from scalding hot to freezing cold every few seconds. The bathroom in general could do with updating. The room cleaning was erratic and tea/coffee/ milk weren't topped up. Not enough power sockets particularly near bed.

2026-02-25 • via Nuitee
T
Tania • couple • gb
3
Not happy as I saw the score on Booking.com as 8.0, but the hotel was terrible.
Pros:

Location

Cons:

Run down. Arrived in the late afternoon so decided to have dinner in the hotel, first course my husband and I had mushrooms on toast, it was cold, the main course was pink pepper chicken, it was ok but I found the vegetables to be tough. We tried dinner again on our last night, had the chicken again. Just before it was served to us we were told one of the chicken breast had a bone in, I did eat it as my husband hates chicken with bone in. Breakfast was bad. We both paid £11.50 to find the bacon, tomato and eggs look like they had been cooked a week ago. My husband ended up with one sausage some mushrooms and a croissant. I ended up with a bowl of Alpen, slice of toast and a muffin.
When I put my walking stick on the floor near the wall where we were sitting for breakfast I saw a 3” nail on the floor.
Bathroom was terrible, I struggled getting into the bath to shower, then the water was either too hot or freezing cold.
There were two pillows on the bed, I moved them around on second night to find blood on the bottom pillow. Told reception in the morning, pillow changed when I came back that evening.

2026-02-25 • via Nuitee
A
Anna • extended_group • gb
10
Lovely clean friendly hotel
Pros:

Location

2026-02-25 • via Nuitee