Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Location
Food variety
Spacious rooms
Cons:
Cleanliness issues
Outdated rooms
Poor service responsiveness

Categories

Cleanliness
5.7
Multiple reviews mention issues such as dirty bathrooms and ants in the room.
Service
7.2
Mixed feelings; some positive comments about staff, but issues with room access without prior notice were noted.
Location
8.7
Consistently positive remarks about the strategic location close to transportation and tourist spots.
Room Quality
6.2
Some guests found rooms to be outdated, and issues like hard mattresses were noted.
Amenities
5.7
Limited amenities mentioned, with several guests highlighting poor internet and breakfast variety.
Value for Money
7.5
General agreement that the hotel offers fair value considering its location and some satisfactory aspects.
Food and Beverage
6.7
Food choices in the buffet received praise, but breakfast issues like lack of refill after certain hours were noted.
Overall Experience
6.7
Overall mixed feelings, with some positive aspects but significant complaints affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:17

Property Description

Centrally Located Gem

Convenient Accessibility: Situated just a short stroll away from the National Monument, Dreamtel Jakarta offers easy access to key attractions like the Grand Indonesia Mall and the Old Town of Jakarta.

Modern Comforts: Each elegantly designed room is equipped with modern amenities such as free Wi-Fi, flat-screen TV, and en suite bathrooms with complimentary toiletries.

Delightful Dining Options: Indulge in a culinary journey at Dreamtel Cafe with a mix of Indonesian and Western cuisines, or explore nearby dining spots in Menteng area.

Experience the perfect blend of comfort and convenience at Dreamtel Jakarta. Book now to secure your stay at this urban oasis.

Important information:

Guests are required to confirm their reservation by phone or e-mail, otherwise the reservation will be released at 18:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

6.8
Based on 731 reviews
Cleanliness: 5.7
Service: 7.2
Location: 8.7
Room Quality: 6.2
Amenities: 5.7
Value for Money: 7.5
Food and Beverage: 6.7
Overall Experience: 6.7
Z
Zakir • solo_traveller • au
7
2026-09-18 • via Nuitee
H
Haidah • extended_group • my
4
Uncomfortable
Cons:

Dirty

2026-09-17 • via Nuitee
B
Batoul • couple • ke
7
2026-09-06 • via Nuitee
M
Mohamed • solo_traveller • sa
3
Pros:

The location

Cons:

I arrived late after more than 14 hours of travelling, thinking that I had made a good decision by booking at this hotel. Unfortunately, it was the worst. Once I entered the room, I smelled a very bad smell mixed with the smell of smoke. I immediately opened the AC, which was not working!! I checked the bathroom, and it was dirty, and there were drops of urine on the already dirty toilet seat!! The bed sheets were also dirty and dusty, which I had to call the reception to inform them about these things and requested to change the room. The guy at the reception said that he will fix this and sent two persons who acted they came to solve this nightmare.

One of them cleaned the toilet seat and the other said the AC is good and dose not need any fixing!! The worst part is when they brought new dirtier and smelly sheets to replace the ones that was already there saying that these are being washed outside the hotel!! I couldn't believe the level of disrespect they treated me with. I had to pack my bags and asked to cancel the reservation and already reserved another hotel.

The guy at the reception said there is no cancelation until next morning and offered a room in different floor saying that I've to pay them the same amount that I paid for booking and an extra percentage because its a bigger room. Somehow, the new "bigger room" was cheaper than the amount I paid for Booking! and I even showed the guy the price I paid on Booking. He said, "we don't get that much of money for our room" however, I tried to explain to the guy that If I even decided to agree why should I pay the same amount again?? Instead, only paying the difference. His answer was, because Booking won't pay them immediately and they have to wait. I left the hotel, and requested a free cancelation, he didn't reply to the request and the next day Booking told me that they are going to charge me the night I didn't even stay on which they awfully did.

2026-08-31 • via Nuitee
K
Kharibi • extended_group • my
8
2026-08-28 • via Nuitee
E
Essam • family_with_children • sa
4
2026-08-24 • via Nuitee
E
ELODIE • extended_group • fr
4
Très Décevant !
Pros:

Le petit déjeuner était bien.
Le personnel est à l écoute

Cons:

La chambre était vétuste et sale les draps avaient des taches « propres ».
La chambre n avait pas vu un chiffon de poussière depuis longtemps….Sol pas vraiment propre.
La salle de bain était vraiment très sale des traces de projections sur les carreaux….paroi de douche beurk! Le miroir en décomposition avec des traces noires partout!!!!
Je ne recommande pas du tout cet hôtel, les photos sur le site doivent correspondre aux chambres rénovées ….pas de chance pour nous
Nous venions d îles où il n y avait pas d eau courante, ben c était mieux que cette chambre !!

2026-08-23 • via Nuitee
W
wafi • extended_group • bn
6
2026-08-22 • via Nuitee
J
javi • solo_traveller • es
1
Pros:

Nada

Cons:

La habitacion no estaba limpia. Las sabanas sucias. El baño tambien. Hicimos el checkin a las 21:00, por falta de tiempo no fue. Tuvimos que esperar que hiciesen la habitacion 2 veces, porque la primera, tampoco trajeron las sabanas limpias. Dejo unas fotos como prueba. Las toallitas humedas, son de limpiar las mesillas de noche, nosotros. Y encima, el personal de noche no hablaba bien ingles, impidiendo una comunicacion fluida.

The room wasn't clean. The sheets were dirty, and so was the bathroom. We checked in at 9:00 PM, but the room wasn't ready. We had to wait for the room to be cleaned twice because, the first time, they didn't bring clean sheets either. I’m attaching photos as proof.We use wet wipes to clean the nightstands. On top of that, the night staff didn't speak English well, making smooth communication impossible.

2026-08-21 • via Nuitee
J
Johannes • extended_group • de
4
2026-08-20 • via Nuitee
N
noor azrina • solo_traveller • my
5
Pros:

Tidak

Cons:

Bilik sempit dan katil tak selesa

2026-08-20 • via Nuitee
L
Leo • solo_traveller • it
4
Pros:

La posizione dell'albergo era buona

Cons:

Troppo sporco sia nelle parti comuni (corridoio e hall) che soprattutto camera (lenzuola, bagno e vetri).
Inoltre le camere erano rumorose sia dal fuori che dal corrodioio con il condizionatore che non lasciava tranquilli

2026-08-19 • via Nuitee
L
Laurent • solo_traveller • fr
9
Pros:

Emplacement

Cons:

Odeur de tabac dans la chambre

2026-08-16 • via Nuitee
N
Norazleen • extended_group • my
3
Bad
Pros:

Nothing

Cons:

Air condition is not functioning.we stay at 7th floor and the room is haunted.Never gonna repeat to stay here.

2026-08-10 • via Nuitee
R
Reoyo Sangines • extended_group • es
8
La ubicación buena
Pros:

El baño

Cons:

Ninugimo

2026-08-10 • via Nuitee
P
pinto coelho • extended_group • pt
6
2026-08-09 • via Nuitee
S
said • solo_traveller • fr
1
2026-08-07 • via Nuitee
G
Georg • family_with_children • de
9
Pros:

Ruhige, gut Zentrale Lage, gemütliche Betten

2026-08-07 • via Nuitee
M
maite • extended_group • fr
9
2026-08-05 • via Nuitee
S
Sasha • extended_group • fr
8
2026-07-22 • via Nuitee