Best Western The Hilcroft Hotel West Lothian

Hotels
Best Western
8.4 (1191 reviews)
East Main Street , Whitburn , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Room size smaller than expected
Breakfast quality issues

Categories

Cleanliness
8.23
Several reviews mention clean rooms, with some minor concerns about overall hotel upkeep.
Service
9.2
Staff were consistently described as friendly and helpful, providing excellent customer service.
Location
8.74
Great connectivity to the city centre mentioned positively in several reviews.
Room Quality
7.69
Issues regarding room size and tired appearance were raised, not meeting expectations.
Amenities
8.72
Amenities generally received positive mentions, with good facilities noted.
Value for Money
8.18
Comments on pricing variances indicate some perceived overpricing for room quality.
Food and Beverage
7.73
Mixed reviews on food quality, with breakfast receiving specific criticism.
Overall Experience
8.7
The overall sentiment towards the stay was positive, with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:33

Property Description

Convenient Location:
Located just off the M8 motorway between Edinburgh and Glasgow, Best Western The Hilcroft Hotel West Lothian offers easy access to two vibrant cities, making it an ideal choice for travelers exploring central Scotland.

Modern Amenities:
Enjoy modern rooms equipped with free Wi-Fi, satellite TV, and tea/coffee facilities. The en suite bathrooms come with a hairdryer for your convenience, ensuring a comfortable stay.

Dining Experience:
Indulge in a variety of culinary delights at the One O Eight bar and restaurant, offering an international menu with options like tapas and classic dishes. Don't miss the chance to dine al fresco on the decked patio during sunny days.

Experience comfort and convenience at Best Western The Hilcroft Hotel West Lothian. Book your stay now for a memorable Scottish getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

8.4
Based on 1191 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
C
Claire solo_traveller gb
9
2026-07-24 via Nuitee
S
Sturgess solo_traveller gb
10
2026-07-22 via Nuitee
B
Bull extended_group gb
9
2026-07-21 via Nuitee
A
Alexander solo_traveller gb
10
Pros:

Bed very comfy

2026-07-19 via Nuitee
C
Charles couple gb
3
2026-07-19 via Nuitee
A
Alex solo_traveller gb
9
Great hotel, nice staff and good food
Pros:

Nice hotel with very friendly and helpful staff. My room was modern, comfortable and spotlessly clean. The bathroom appeared to have been recently refurbished – and it was nice to have a bath to soak in (with so many hotels these days just having showers). The restaurant food was good and reasonably priced, and the freshly cooked-to-order Full Scottish Breakfast was excellent.

2026-07-17 via Nuitee
M
michael solo_traveller mc
4
2026-07-17 via Nuitee
A
Alan solo_traveller gb
7
Pros:

Handy location

Cons:

There was a wedding on the Friday I was there and the disco at night was pounding some unrecognisable bass music.
Beware if there’s a wedding on unless you’re a guest

2026-07-16 via Nuitee
P
Punj solo_traveller gb
10
Lovely cozy hotel
Pros:

The staff and the food and the stay

Cons:

Nothing everything was lovely

2026-07-15 via Nuitee
G
Grethe solo_traveller dk
6
2026-07-12 via Nuitee
M
Margaret Shirley solo_traveller gb
10
Wonderful stay with amazing staff.
Pros:

The staff were amazing. We had our mothers 90th birthday there and used the hotel as our base. The staff very well organised and couldn't have been more helpful. Nothing was too much trouble. We will definately stay there again .

2026-07-09 via Nuitee
J
Jan couple gb
9
thoroughly enjoyable stay for the second time and will be back again
Pros:

friendly, helpful staff. Clean, comfortable room although one of the curtains was hanging off. Food amazing! and the price was as stated, just right for me :)

Cons:

Curtain should be fixed and an extra soft pillow would be appreciated

2026-07-09 via Nuitee
M
Marie-Andrée solo_traveller fr
9
Pros:

L'accueil par le réceptionniste
Chambre confortable et spacieuse bien équipée
Environnement calme
Dîner au restaurant très bon

Cons:

Le service au restaurant peu attentif aux clients

2026-07-08 via Nuitee
S
Sam solo_traveller gb
10
2026-07-08 via Nuitee
L
linda solo_traveller gb
10
Great stay!
Pros:

Really lovely hotel, friendly staff, great atmosphere !

Cons:

Would consider a ground floor room nest time.

2026-07-07 via Nuitee
A
Alan couple gb
10
Pros:

Room was surprisingly quiet despite being by the road. Food was excellent.

Cons:

All good.

2026-07-07 via Nuitee
M
Miks solo_traveller lv
8
2026-07-05 via Nuitee
J
john couple gb
9
relaxed & comfortable short stay,clean and friendly, good breakfast,convenient location.
Pros:

the hotel was conveniently located for us .
we had a spacious ,comfortable room, very kindly upgraded for us which was also very clean and tidy .
the staff we met were friendly and couldn`t do enough for us .
breakfast was great ,there was a good selection of continental options and our full scottish was very tasty ,with no long wait .we were served in the conservatory area which was also very clean tidy and quiet .
just what was needed to allow us to enjoy a relaxed sunday morning.
we would happily return.

Cons:

this is not a complaint ,its a very small thing ....the room we had faced a busy road even into the wee hours, meaning we couldnt really open the window when the room was quite warm . there was a fan ,we didnt want to get up to put it on so it wasnt that much of an issue was it .

2026-07-05 via Nuitee
V
Viv solo_traveller gb
10
2026-07-04 via Nuitee
G
Grethe solo_traveller dk
10
2026-07-04 via Nuitee