Best Western The Hilcroft Hotel West Lothian

Hotels
•
Best Western
8.4 (1124 reviews)
East Main Street , Whitburn , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location
Cons:
Room size smaller than expected
Breakfast quality issues

Categories

Cleanliness
8.23
Several reviews mention clean rooms, with some minor concerns about overall hotel upkeep.
Service
9.2
Staff were consistently described as friendly and helpful, providing excellent customer service.
Location
8.74
Great connectivity to the city centre mentioned positively in several reviews.
Room Quality
7.69
Issues regarding room size and tired appearance were raised, not meeting expectations.
Amenities
8.72
Amenities generally received positive mentions, with good facilities noted.
Value for Money
8.18
Comments on pricing variances indicate some perceived overpricing for room quality.
Food and Beverage
7.73
Mixed reviews on food quality, with breakfast receiving specific criticism.
Overall Experience
8.7
The overall sentiment towards the stay was positive, with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:33

Property Description

Convenient Location:
Located just off the M8 motorway between Edinburgh and Glasgow, Best Western The Hilcroft Hotel West Lothian offers easy access to two vibrant cities, making it an ideal choice for travelers exploring central Scotland.

Modern Amenities:
Enjoy modern rooms equipped with free Wi-Fi, satellite TV, and tea/coffee facilities. The en suite bathrooms come with a hairdryer for your convenience, ensuring a comfortable stay.

Dining Experience:
Indulge in a variety of culinary delights at the One O Eight bar and restaurant, offering an international menu with options like tapas and classic dishes. Don't miss the chance to dine al fresco on the decked patio during sunny days.

Experience comfort and convenience at Best Western The Hilcroft Hotel West Lothian. Book your stay now for a memorable Scottish getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1124 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 7.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
S
Sandra • solo_traveller • gb
10
Staying here never disappoints
Pros:

Excellent breakfast

2026-05-15 • via Nuitee
K
Kevin • solo_traveller • gb
9
Pros:

The location was convenient to meet my friends.

Cons:

Unfortunately, the car charger did not work.

2026-05-14 • via Nuitee
K
Karl • couple • ca
8
2026-05-14 • via Nuitee
B
Ben • couple • nl
9
Prima hotel met goed restaurant
Pros:

Prima hotel met erg vriendelijk personeel.
Restaurant en bar met prettige prijzen. Wij gebruikten het als overnachting voordat we naar het vliegveld gingen.

Cons:

Niets

2026-05-13 • via Nuitee
F
Frank • couple • gb
10
Great location and staff
Pros:

Location

2026-05-11 • via Nuitee
D
Darren • couple • gb
10
Beautiful stay and so personable, leaving out cakes and fruit as we had just gotten married
Pros:

Stunning bedroom and bathroom

Cons:

NA

2026-05-08 • via Nuitee
T
Terry • solo_traveller • gb
10
Pros:

Very clean great staff restaurant was very good and location was excellent for what I needed my stay for

Cons:

Nothing

2026-05-08 • via Nuitee
R
Renpal • solo_traveller • gb
9
Pros:

It was comfortable, we had everything we needed, we slept well and the breakfast was good.

2026-05-06 • via Nuitee
M
mrsflemo • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-05-06 • via Nuitee
K
Kerryn • couple • gb
10
2026-05-06 • via Nuitee
F
fernanda • couple • it
7
Hotel comodo x aeroporto a soli 15 minuti di macchina
2026-05-05 • via Nuitee
N
Nichola • family_with_children • gb
10
Great hotel
Pros:

Love this hotel, staff are great, its always spotless and very comfortable

2026-05-04 • via Nuitee
M
Maria • extended_group • gb
10
2026-05-04 • via Nuitee
F
fidelcastrosbeard • Business
4
Don’t expect breakfast as advertised
Pros:

Room ok. Evening food good. However their literature stating breakfast until 10.00 is inaccurate. Arrived at 9.05 to be told breakfast had finished. Despite being only 5 minutes past their shut off time and being shown that they are advertising breakfast til 10.00 was offered what was left of continental options only. In response to complaint I was told “ ok, I’ll tell them”

2026-04-29 • via Tripadvisor
M
Malcolm • solo_traveller • gb
10
Edinburgh speedway stopover
Pros:

Easy to find. Great location. Quiet. Staff friendly and helpful. Nice sized room. Food very tasty.

Cons:

Shower head kept slipping down.

2026-04-29 • via Nuitee
T
Tiago • solo_traveller • ie
10
2026-04-27 • via Nuitee
N
NCMK • solo_traveller • gb
9
2026-04-27 • via Nuitee
B
Byron • solo_traveller • gb
7
2026-04-27 • via Nuitee
G
Gordon • couple • gb
4
Disappointed
Pros:

Very little

Cons:

Room poky, not very clean, poorly maintained

2026-04-26 • via Nuitee
A
Anthony • couple • gb
9
Was exactly what I wanted.
Pros:

Staff were excellent, good choice of food and very comfortable.

Cons:

Nothing

2026-04-25 • via Nuitee