Bidwood Suite Hotel, Opposite Sarit Centre

Hotels
9 (248 reviews)
Lower Kabete Road , Nairobi , KE

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious suites
Friendly staff
Cons:
Small gym
TV channel requests not met

Categories

Cleanliness
8.71
Rooms are clean and comfortable.
Service
9.68
Lovely friendly staff. Very helpful.
Location
9.22
Exceptional location for sightseeing, close to shopping and family.
Room Quality
8.67
Spacious rooms, comfortable with nice mattresses.
Amenities
8.2
Amenities available, but some areas like the gym are small.
Value for Money
9.16
Affordable self-catering options that suit dietary needs.
Food and Beverage
9.21
Food is delicious with a good variety.
Overall Experience
9.18
Generally great experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:51

Property Description

Luxurious Accommodation
Bidwood Suite Hotel offers stylish and modern units finished with cool coral stone and dark wood panels. Each unit features a flat-screen TV, spacious bathroom, kitchenette, and balcony for a comfortable stay.

Dining Experience
Guests can enjoy al fresco dining for lunch and dinner at the hotel's Pub restaurant. The perfect spot to savor delicious meals in a relaxed setting.

Relaxation and Convenience
Indulge in relaxation at the hotel's spa and hair salon, or make use of the 24-hour front desk, conference facilities, and concierge services. Arrange for airport transfers easily for a hassle-free stay.

Experience luxury and convenience at Bidwood Suite Hotel - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Location

Guest Reviews

9
Based on 248 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
B
Bakulkumar • couple • us
8
Pros:

Location ans staff services

Cons:

Breakfast choices same every day.

2026-09-19 • via Nuitee
D
David • couple • ca
10
2026-09-18 • via Nuitee
K
Katherine • solo_traveller • nl
9
2026-09-15 • via Nuitee
M
Matilda • solo_traveller • ng
10
2026-09-13 • via Nuitee
B
Bakulkumar • couple • us
4
Disappointing.
Pros:

Location

Cons:

Small “Deluxe “ room.Not big enough to fit a bed and 2 bags!
Bath towels shredded and tearing.No hand towels or bathroom amenities!

2026-09-13 • via Nuitee
A
Abdullah • solo_traveller • sa
7
Hotel is very nice , clean and nearby a big Shopping Center (SARIT Center).
Pros:

I like the following in BIDWOOD Suites:
1- Very Nice Security Team and hotel fully secured and its area as well.
2- Front Desk staff are sooooo friendly.
3- Rooms are very quite which is very good for people who had a long meeting and need to rest.

Cons:

1- First I check-in at 07:40 Am and they had charged me 30 USD for earl check-In but when I had check-out on 05 AM they did not reward me for checking out earlier than standard or at least they should cancel the charges for early check-in , What I know such fees normally applied if hotel is fully booked.
2- No Tissues are available in the rooms except the rolls in baths.
3- Tooth paste & Bruch Not available in the room.
3- No Small Note pad along with Pen in the room.
4- As far there is Kitchen , then at lease few dishes should be available where No Spoons ,forks ,knifes etc. in the kitchens.
5- Most of the hotels are providing Type-C Access for charging the mobiles as most of the new generations are Type-C.
6- Air conditions should be Central not a sperate A/C in the living room only as I am sure when the weather is hot then you cannot sit and watch the TV as there is NO air-condition except in the sleeping room.

2026-09-11 • via Nuitee
B
Bakulkumar • couple • us
4
Not a deluxe room with poor amenities and leaking shower.
Pros:

Location

Cons:

Room was very small for a”Deluxe room “.No hand towels and bath towels were thin and shredding.Shower was leaking with water all over the bathroom floor.

2026-09-09 • via Nuitee
P
Patronella Lydia • solo_traveller • ug
9
Great value for money
Pros:

Proximity to restaurants, Mall and social scene

Great customer service all through

Cons:

Although breakfast is served till 11am on my second morning having breakfast, a number of breakfast items had run out by 10am and were not replaced

2026-08-31 • via Nuitee
P
Priya • solo_traveller • gb
8
2026-08-07 • via Nuitee
A
Alia • solo_traveller • ch
6
Was expecting more for this price.
Pros:

Great location and very friendly staff. Walking distance to Sarit Center. Flexible check in and check out was very appreciated. Good shower.

Cons:

Very dark room (no natural light), noisy guests, doors being slammed at 4am, people speaking loud in the hallway in the middle of the night and because walls are thin we could hear everything. Called reception to get a hair dryer and it never came. Room service food and Breakfast were very average.

2026-08-02 • via Nuitee
P
Prakash Seepersand • solo_traveller • mu
9
Cons:

NOISE at night in the corridor and absence of TV in the sleeping room

2026-07-02 • via Nuitee
S
Simon • solo_traveller • ch
9
2026-07-01 • via Nuitee
B
bhrat • couple • gb
9
2026-06-29 • via Nuitee
B
bhrat • couple • gb
9
2026-06-29 • via Nuitee
C
Chris • solo_traveller • gb
9
2026-06-22 • via Nuitee
P
Pheladi • solo_traveller • za
10
2026-06-18 • via Nuitee
S
Sarah • solo_traveller • us
10
Nairobi go to
Pros:

I always love the bid wood. It’s my go to for any time. I’m in Nairobi because I know it will be consistently solid. They have a great restaurant and they’ve made some really nice changes to the property too.

2026-06-14 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Friendly and kind staff and the cleanliness and quality of the room and restaurant are great

2026-05-30 • via Nuitee
F
Fatima • solo_traveller • ng
9
Amazing
Pros:

The service

Cons:

Limited variety of food for breakfast but apparently it’s the city as a whole that does that

2026-05-30 • via Nuitee
F
Fatima • solo_traveller • ng
7
2026-05-24 • via Nuitee