Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable beds
Cons:
Some noise from street
Bathroom privacy
Need for room upgrades

Categories

Cleanliness
8.06
Overall clean but some facilities could be improved.
Service
8.53
Friendly staff and responsive service.
Location
9.07
Great central location, very convenient.
Room Quality
7.52
Rooms need improvement; some are outdated.
Amenities
8.05
Standard amenities but nothing exceptional.
Value for Money
8.31
Fair value considering the location and service.
Food and Beverage
8.56
Good breakfast options and decent restaurant.
Overall Experience
8.33
A pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:35

Property Description

Central Location and Charming Courtyard
Located just a 5 minutes’ walk from Mexico City Cathedral and the Zócalo Main Square, Hotel Isabel boasts a prime location for exploring the city. The central courtyard with columns adds a touch of charm to your stay.

Comfortable Rooms with Various Amenities
Each room at Hotel Isabel is equipped with a laptop safe, sofa, and cable TV for your convenience. Choose from rooms with private or shared bathrooms, and some even offer a balcony for a lovely view.

Convenient Services and Dining Options
Enjoy the convenience of a restaurant and bar on-site, along with room service and the option for packed lunches. Need assistance? The hotel offers luggage storage, a tour desk, and an airport shuttle service for an added fee.

Book your stay at Hotel Isabel now for a memorable experience in Mexico City!

Important information:


Reservations of more than 1 room will require a deposit or transfer. Reservations of more than 5 nights will require a deposit or transfer. Reservations made for a high season will require a deposit or transfer. The establishment will contact you to provide you with bank details. Reservations with a deposit generated can cancel their reservation 48 hours before the arrival to avoid the penalty of the total reservation. The deposit is charged as a cancellation penalty. The allocation of balconies in some rooms is subject to availability at check-in. Visitors are not allowed in the rooms, access to the room is only for registered guests. It is imperative the presentation and registration of the official identification of all the people who will stay, in the case of minors, it will be their CURP.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 658 reviews
Cleanliness: 8.06
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.31
Food and Beverage: 8.56
Overall Experience: 8.33
R
Régine solo_traveller fr
6
Cons:

Mériterait une rénovation si possible car l’architecture est belle !

2026-04-18 via Nuitee
B
Bedoya Venegas couple mx
8
Descanso
Pros:

No desayunamos

Cons:

El servicio en el restaurante...falta variedad en el menú...y que las comidas lleguen calientes, y mejor sazon

2026-04-16 via Nuitee
T
Thomas solo_traveller de
10
2026-04-14 via Nuitee
R
rudolphe family_with_children fr
8
Pros:

L emplacement, parfait pour visiter le centre historique, le personnel a l ecoute, un bon rapport qualite prix etant donne l emplacement , le bus de l aeroport qyi vous laisse a cote de l hotel

Cons:

Ras

2026-04-14 via Nuitee
P
Priscilla solo_traveller us
1
Pros:

Nothing really. Its outdated expensive staff are rude the restaurant isnt good and the shower is cold

Cons:

I liked nothing but the location

2026-04-14 via Nuitee
I
I-joy solo_traveller jp
7
設備を気にしない人向け
Pros:

裏道たがロケーションが良い

Cons:

シャワーが水しかでない

2026-04-12 via Nuitee
E
Elaine family_with_children de
10
Pros:

An excellent hotel of old school quality!

2026-04-06 via Nuitee
J
Joshua couple us
10
2026-04-01 via Nuitee
L
Lalo family_with_children us
6
Pros:

La ubicación

Cons:

Pésimas camas y demasiado ruido

2026-03-29 via Nuitee
A
Aguilar Perez family_with_children mx
10
Pros:

Todo

2026-03-26 via Nuitee
V
Victoria solo_traveller us
9
A comfortable stay at a perfectly located big, old hotel. The small bar hosts karaoke for the neighborhood and is a draw
Pros:

The location was wonderful, and I just love the good-sized rooms and high ceilings.

Cons:

Everything was good.

2026-03-23 via Nuitee
C
Corina couple ch
9
2026-03-21 via Nuitee
P
Priscilla family_with_children us
1
Pros:

Location

Cons:

The water is cold. The room is old and ugly. The staff is not kind. It was loud in the rooms....curtains that dont block out the light. For the money it was not worth the stay.

2026-03-21 via Nuitee
H
Helen couple ca
10
2026-03-19 via Nuitee
R
Robert solo_traveller be
8
2026-03-19 via Nuitee
R
Richard family_with_children be
9
Pros:

La situation, c'est un hôtel que je fréquente depuis des années. L'arrêt de bus pour l'aéroport à 30 mètres de l'hôtel est un plus.

2026-03-18 via Nuitee
V
Valeria extended_group mx
6
Pros:

NA

Cons:

La relación calidad precio , malísima

2026-03-17 via Nuitee
D
Dawagne solo_traveller be
8
Bien.
Cons:

Propreté des wc.

2026-03-16 via Nuitee
G
Gisèle family_with_children be
8
Pros:

La situation dans le centre historique, la prévenance du personnel. Le côté "vintage" du bâtiment et du mobilier.

2026-03-12 via Nuitee
S
Seguin family_with_children ca
7
Pros:

L'emplacement est génial! Dans l'ensemble c'était bien

2026-03-07 via Nuitee