Pinnacle Resorts 220

Hotels
Independent
9.2 (123 reviews)
Pulpito 220, Puerto Vallarta, JAL, 48380 , Puerto Vallarta , MX

Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
Safe-deposit box at front desk
Pool umbrellas
Tours/ticket assistance
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Cons:
Some staff were perceived as rude
Overpriced extra charges

Categories

Cleanliness
8.51
The property was calm and clean.
Service
9.48
Staff were very friendly and accommodating.
Location
9.52
Easy access to the beach front/boardwalk area.
Room Quality
8.47
Rooms were comfortable with adequate space.
Amenities
10
Great pool and grocery service for families.
Value for Money
8.96
Overall a great place to stay, but some things felt overpriced.
Food and Beverage
9.01
Thanks to staff recommendations, food options were appreciated.
Overall Experience
9.68
Wonderful stay with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:48

Property Description

Discover a serene oasis at Pinnacle Resorts 220, your ideal getaway in Puerto Vallarta’s Romantic Zone.

Relaxation Awaits
Indulge in onsite massages, body treatments, and rejuvenating facials that will elevate your relaxation experience to new heights.

Unmatched Amenities
Dive into our outdoor pool or stay energized in our 24-hour fitness center. Enjoy complimentary Wi-Fi and concierge services designed to fulfill all your needs.

Spacious Comfort
Choose from 35 individually decorated guestrooms, complete with fully-equipped kitchens, private balconies, and modern entertainment options. Each room ensures a cozy home away from home.

Elevate your vacation experience at Pinnacle Resorts 220; your perfect escape beckons!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVR

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9.2
Based on 123 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 10
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 9.68
J
Jeremy Paul friends
10
Pros:

I have stayed many times at various units in Pinnacle 220.
It is always a pleasure with great staff and any help when needed.
Close to everything in the Romantic Zone.
You can easily walk the Malecón from just below Pinnacles to the downtown plaza with many great restaurants close by. A beautiful place to enjoy Puerto Vallarta. The rooftop pool has a view of Vallarta and the beautiful sunsets.

2025-10-10 via Nuitee
D
David family
8
Pros:

Clean and great staff, only downside was that the air conditioning in kitchen/living room did not cool very well and it dripped water on the desk each night and we had to wipe up water every morning. Other than that great place to stay, great location and close to a lot of shopping and restaurants. Bars and clubs were not too far away and it was very walkable.

2025-10-04 via Nuitee
S
Spencer family
2
Pros:

Great pool and near the beautiful romantic zone, however the pool bar staff (one individual in particular) is dishonest and scammed my group of friends as well as another group (we didn’t know) staying there. Really put a damper on our vacation.

2025-09-30 via Nuitee
M
Miguel
10
Pros:

Well, decorated, nice furniture's apartment...
The pool was amazing, crystal clear water, great view from the infinity pool, a lot of space to hang out in the rooftop patio. Bartender were great

2025-09-30 via Nuitee
M
Michael partner
10
Pros:

Great room, highly recommended. The entire facility was great! The staff was very friendly.

2025-09-13 via Nuitee
B
Brigette partner
8
Pros:

Would have liked to have a tv in bedroom

2025-09-08 via Nuitee
D
DEVON family
10
Pros:

Wonderful Stay. Would stay again

2025-08-24 via Nuitee
Q
Qumber family
8
Pros:

Check-in and Check-out was a breeze and they were very accommodating. The grocery service (although a tad pricy) was well worth it since we had an infant and a toddler with us. Having a stocked fridge with snacks, fruit, and milk for the baby made life so easy on travel days.

The roof-top pool was amazing for the kids as well as us.

The room had plenty of space for all 4 of us and the little outdoor space was great to hang out a bit and/or let the girls dry off post pool.

The entire property was calm and clean.

Major key was the hill tram that allowed for easy access down to the beach front/boardwalk area.

We would stay here again in a jiffy!

2025-08-13 via Nuitee
S
Scott family
10
Pros:

The roof top pool is great with beautiful views of the bay and the mountains. The staff are very nice and helpful. The rooms are comfortable with a great balcony to enjoy. The only drawback are the staff in the office; they are pretentious, ignorant, unwelcoming, and otherwise difficult to work with.

2025-07-30 via Nuitee
D
Debra
6
Pros:

I loved the pool, but the window to one bedroom had a thin shade that did not keep out the light from the courtyard - all night. Had to put towels over the window. Also was disapointed in the porch, it was not a balcony like I thought I was renting but an ugly porch that was too hot to even sit outside. Also, there was an outrageous charge for an extra bed that was squeezed in the dinning room, I wont stay here again. The location was awesome- walked to beach, just super overpriced. Also bartender was rude at the pool, and there wasnt anyone else there.

2025-07-30 via Nuitee
C
CHARLES
8
Pros:

That 2 bed loft style apartment was very nice. Spacious. They didnt have one with the ocean view. But it came equipped with everything like an airbnb. No guest after 11 to 7. Unless you add them to the room. No more than 4 people on a room total. For it to be so big you would think that wouldnt be an issue. It came fully furnished with washer dryer utensils stove grill on the patio. A full apartment. That can only have 4 people assigned to the room.
The pool was beautiful. This is not a 21 and up place. That shrimp burrito was great! Thanks Alexis for the recommendation. It wasnt too far walking to the beach/ pier. It was over all a great place ro stay. Several restsraunts in walking distance. If you want outside breakfast.

2025-07-19 via Nuitee
M
Mikiyah family
10
Pros:

Love this property and staff it was great and amazing place!

2025-07-12 via Nuitee
J
James family
8
Pros:

We had issues checking in. We provided US passport cards, but the receptionist did not accept them because they do not have signatures. According to Pinnacle this is a requirement for all guests. After talking to the manager they ended up accepting our passport cards combined with drivers license.

2025-06-25 via Nuitee
M
mons partner
10
Pros:

Amazing property.
Bar was expensive, but you got real alcohol.
Service was great.
Felt very safe.
Beautiful rooftop.
Very clean.

2025-05-26 via Nuitee
S
Staci Fonseca partner
10
Pros:

Wonderful location.

2025-05-14 via Nuitee
M
Michael partner
8
Pros:

Great rooftop pool but expensive

2025-05-06 via Nuitee
V
Viktoriya friends
10
Pros:

Great place

2025-04-27 via Nuitee
D
David
8
Pros:

The Hotel is well located. Has a nice pool area and great staff.
The room was clean and comfy but we were mountain view second floor next to the road…..very noisy!!
The shower was big but had zero water pressure.
That being said we had a nice time but don’t book mountain view,

2025-04-24 via Nuitee
R
robert partner
10
Pros:

Perfect location

2025-04-23 via Nuitee
D
Daryl friends
10
Pros:

The property was well maintained. The staff was very helpful and friendly. The location is ideal for walking to nearby attractions. The only downside was the unit that I stayed in was adjacent to a main road, which was very loud.

2025-04-21 via Nuitee