Howard Johnson by Wyndham Montpelier

There was a live roach next to sink. There were no towels when I entered room. The door lock was broken. The hotel staff does not answer its phone (even when Wyndham called on my behalf). When I told the owner about this issue, she did not reply either a credible response.

One of the 2 tvs would not hook up to the internet! The bathroom sink was outside of the bathroom between the 2 rooms. It was very difficult to turn the water on to wash your hands. I don’t think a female could do it! The door key did not work properly. Had to call the front desk to unlock the door with a key! There was 2 dogs in the room next to us and another dog to the right of us. There was no notice in the lobby about a dog friendly motel, The front check in desk was poorly staffed! Our printout of the bill had several errors!

The room smelled awful!. IT was nauseated. We tolerated it till about 7am and then had to leave. We arrived about 1030pm. We were desparate so we stayed. I know we have pets but as a pet owner our house does not smell so I would think a hotel should not smell either. The bed was super hard. Like a board was there.

The reception area was cluttered and unprofessional looking.

Ants in the bathroom 🤗

I was charged twice. Once by the motel and once by booking.com. So I was charged twice and neither place has refunded my money. No one seems to care. I just get the run around since June 17, 2025. It is now August 5, 2025. I am pissed.

The Internet was a little slow. Everything else was great.

Bad management

Ac was not turned in and took hours to cool stinky room