Quality Inn & Suites Mendota near I-39

Hotels
•
Quality Inn
7.3 (203 reviews)
1307 Kailash Drive , Mendota , US
+1 815-503-8296

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (frequently praised)
Good, convenient location
Many guests found rooms clean and beds comfortable
Close to restaurants / convenient for families
Generally good value/cost and choice-points use (when accepted)
Cons:
Cleanliness problems reported (hair, spider webs, dust, stains, odors)
Breakfast very limited / poor food offerings
Pool very cold and no hot tub
Worn rooms and thin/old towels
Manager refusal/poor handling of points and documentation (birth certificate incident)
Occasional booking/room assignment problems (handicapped room not available)

Categories

Cleanliness
6.5
Mixed reports: several guests praised clean rooms, but multiple complaints about pubic hair on toilets, spider webs, dust, stains, sticky/moist rugs and lingering odors.
Service
8.6
Generally positive: many comments about excellent and friendly staff and good service; however there is a notable incident where a manager refused to honor points without birth certificates, which lowers the score slightly.
Location
8.6
Consistently praised for a convenient, safe location and proximity to dining options.
Room Quality
6.8
Rooms are described as comfortable with good beds by some guests, but others report worn furnishings, cigar or funny smells, thin/old towels and bathroom condition issues.
Amenities
6.3
Amenities are present (pool) but receive criticism: pool reported very cold, no hot tub, limited/poor breakfast service and some cleanliness problems in public spaces.
Value for Money
7.9
Seen as good value by several guests (cost, use of points, friendly staff), though cleanliness and amenity shortcomings reduce perceived value for some.
Food and Beverage
5.4
Multiple complaints about the breakfast being very limited and not suitable as a full meal; on-site food offerings are weak, though nearby dining options are praised.
Overall Experience
8.3
Overall impressions skew positive due to location, helpful staff and comfortable rooms for many guests, but recurring cleanliness issues, a serious manager service failure and weak amenities temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location
Located in Mendota, Quality Inn & Suites Mendota near I-39 provides easy access to nearby attractions like Hegeler Carus Mansion and Amboy Depot Museum, making it an ideal choice for travelers looking to explore the area.

Modern Amenities
Guests can enjoy a comfortable stay with free WiFi throughout the property, a fitness centre, and an indoor pool. The hotel also offers room service and has a 24-hour front desk to cater to all guest needs efficiently.

Family-Friendly Accommodation
With spacious family rooms available, Quality Inn & Suites Mendota near I-39 ensures a pleasant stay for families traveling together. Plus, free private parking adds to the convenience for guests with vehicles.

Book your stay now at Quality Inn & Suites Mendota near I-39 for a memorable and relaxing experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 203 reviews
Cleanliness: 6.5
Service: 8.6
Location: 8.6
Room Quality: 6.8
Amenities: 6.3
Value for Money: 7.9
Food and Beverage: 5.4
Overall Experience: 8.3
C
Carolyn • solo_traveller • us
9
Pros:

Close to campground.
Breakfast was good.,
Clean

Cons:

Fine for why we needed it

2026-11-07 • via Nuitee
N
Nicole • family_with_children • us
6
Pros:

Easy access to food and the interstate

Cons:

Elevator didn't work correctly and breakfast was sparse

2026-11-04 • via Nuitee
D
Daniel • couple • us
9
Pros:

No complaints

Cons:

Really nothing just fine

2026-10-29 • via Nuitee
J
Jordan • solo_traveller • us
10
Pros:

The staff and pool

Cons:

The pubic hair on the toilets

2026-10-12 • via Nuitee
K
Karleen • couple • us
10
2026-10-12 • via Nuitee
J
James • couple • us
8
2026-09-10 • via Nuitee
K
Karleen • couple • us
8
Good stay.
Pros:

Nice room. Comfortable bed.

Cons:

Breakfast was a joke. Do not plan on eating a good breakfast there as it is very limited.

2026-09-08 • via Nuitee
G
Ginny • extended_group • us
7
a basic hotel but clean and comfortable
Pros:

Clean, convenient, had everything we needed for our stay

2026-09-08 • via Nuitee
T
Tammy • couple • us
8
Pros:

Clean

2026-08-31 • via Nuitee
R
Rick • couple • us
7
Cons:

Booked a handicapped room. Was told none available when we arrived.

2026-08-07 • via Nuitee
Y
Yolanda • couple • us
7
Overall the I’ve gone to the place numerous times. Due to good location, cost and friendly staff. Just needs a bit of ex
Pros:

Great location and safe.

Cons:

The room had spider webs and dust on the ceiling. Some bath towels were old, thin and stains. The rug felt sticky and moist. There was duct on the both side lamps by the bed.

2026-08-02 • via Nuitee
A
Arturo • couple • us
8
Who is better good
2026-07-21 • via Nuitee
J
Jessica • couple • us
7
2026-07-17 • via Nuitee
E
Eversmeyer • couple • us
5
2026-07-14 • via Nuitee
K
Kallsen • solo_traveller • us
5
Bad to say the least
Pros:

Not sure

Cons:

The 400 pounder on peg legs coming in @ 2:30 in the morning and making the floor joists creek and the floor boom.
Woke me up and I never got back to sleep.

2026-07-09 • via Nuitee
K
Kallsen • solo_traveller • us
8
I'm satisfied with my stay. Room was clean and quiet
Pros:

It was quiet

Cons:

My room had a cigar smell

2026-07-04 • via Nuitee
P
Patricia • solo_traveller • us
7
Pros:

Excellent service

2026-07-01 • via Nuitee
A
Ally • couple • us
5
2026-06-29 • via Nuitee
S
Schneider • couple • us
8
Very nice and comfortable
Pros:

Clean and staff was great

Cons:

A little worn but you have to except some

2026-06-29 • via Nuitee
D
Daydream29475124598 • Family
2
Better bring your BIRTH CERTIFICATE
Pros:

We arrived June 24. 2026 after booking 4 rooms using our Diamond Choice points for our immediate family members--8 children age 28 months to 13 years old. Choice rewards rep took time in making sure we had exactly what we needed for our 3 daughters anf their families plus ourselves as we were heading back to WI from just having a few hours earlier barking my mother. We have numerous times had our adult daughters snc their families--all with different last names following their marriages--stay with us while traveling without difficulty. At 12:30 am when we arrived, unloaded all the children and headed to check in--the "front desk" said we could not check in using Choice points for more than 1 room because our daughters did not have their BIRTH CERTIFICATES with them to verify they were directly related to my husband. I asked the "front desk" multiple times to please call the hotel manager. He said he could not because it was after midnight but if our daughters could produce their BIRTH CERTIFICATES we could use the points and have the rooms--the front desk said it was Choice Rewards policy. After 15 minutes of trying to get some resolution after he continued saying it is Choice Rewards policy we left. But not before he admitted HE IN FACT WAS THE HOTEL MANAGER.
Drove another hour with a screaming baby, older children tired and crying to another CHOICE hotel which was totally flabbergasted by Mendota's manager's statement. Contacted customer service thru CHOICE rewards and they laughed at the BIRTH CERTIFICATE statement and were beyond apologetic at the manager's statement. And offered sincere apologies that this happened hours after burying my mother. Points are re-instated. But beware--if you're using point rewards at MENDOTA IL QUALITY INN & SUITES bring your BIRTH or consider driving on CERTIFICATE (even though Choice Rewards does not require anything other than the account holder being present).

2026-06-25 • via Tripadvisor