SureStay Hotel by Best Western Summersville

Hotels
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SureStay Hotel by Best Western
8 (566 reviews)
1203 Broad St , Summersville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Cons:
Dated rooms
Limited breakfast options
Noise from outside or neighbors

Categories

Cleanliness
8.08
Multiple reviews praised cleanliness, but there were mentions of old facilities.
Service
8.55
Staff behavior was highlighted as friendly and helpful.
Location
8.59
Conveniently located, as noted in several reviews.
Room Quality
7.54
Rooms are clean but dated, with some mentions of noise.
Amenities
7.57
Amenities such as breakfast had mixed reviews; some were satisfied, others not.
Value for Money
8.53
Guests felt the price was good compared to their experience.
Food and Beverage
7.08
Breakfast options were noted to be limited, particularly for dietary restrictions.
Overall Experience
8.05
Overall stay was positive but with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:26

Property Description

Convenient Location
The SureStay Hotel by Best Western Summersville, West Virginia offers easy access to Interstate 79 and U.S. Route 19, making it a prime choice for travelers looking to explore the Appalachian Mountains and Summersville Lake.

Comfortable Accommodations
Guests can relax in spacious rooms complete with convenient amenities like coffee makers and cable TV, ensuring a comfortable stay during their travels.

Complimentary Amenities
Enjoy a range of complimentary perks including free high-speed wireless internet, continental breakfast, newspapers, and local phone calls, enhancing the overall value of your stay.

Ready to experience a seamless blend of convenience and comfort? Book your stay at SureStay Hotel Summersville now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 566 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 7.54
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 7.08
Overall Experience: 8.05
E
Evelyn • couple • us
9
Pros:

Breakfast was great. Love having 24 coffee.

Cons:

Nothing planning on booking again for February 2027.

2026-04-16 • via Nuitee
E
Everett • couple • us
7
Pros:

Breakfast room was quite small but Kept clean. Same as most breakfast offerings.
Bathroom vey clean and updated.
Very close to highway ànd restaurants

Cons:

We were told by their own booking agent that the animal charge was 10.00 but was 15.00 when we got there.

2026-04-13 • via Nuitee
C
Charlene • couple • us
10
2026-04-09 • via Nuitee
G
Gordonkarae11 • solo_traveller • us
10
2026-04-07 • via Nuitee
C
Carolyn • family_with_children • us
7
For the money great value to get 2 nights to stay!
Pros:

The room was ( was surprised ) had great space bathroom a little tight for tollite was no alarm clock but for price great value for two nights! The king size bed really comfortable !

Cons:

The noises from parking lot witch I know is uncontrollable! Breakfast area very small not enough coffee pots have a line of people one person had their own coffee cups that stood a while to fill his up didn't eat breakfast the two mornings so can't judge me because the breakfast area being so small and waiting area we didn't bother to get anything! King size bed came with 4 very small pillows hard to use two pillows!

2026-04-06 • via Nuitee
F
Fries • solo_traveller • us
9
The staff was very friendly and accommodating, and rooms were clean
Pros:

Clean and friendly staff

Cons:

Nothing

2026-04-04 • via Nuitee
R
ROBERT • couple • ca
8
2026-04-04 • via Nuitee
A
aaame • family_with_children • us
9
Great value
Pros:

Everything, including the nice breakfast.

Cons:

Nothing

2026-04-04 • via Nuitee
J
Janet • couple • ca
5
Good value for one night stay on the road.
Pros:

Location.

Cons:

Creaky floors & could hear people above us late at night & early morning walking around in their room.
Thin walls… could hear people in room next to us.

2026-04-04 • via Nuitee
O
Olga • extended_group • ca
8
2026-03-27 • via Nuitee
C
Cox • family_with_children • us
7
Stay in Summersville
Pros:

The location. It was clean. The price

Cons:

The beds were uncomfortable. There was noise from the heater and road

2026-03-26 • via Nuitee
R
Roth • family_with_children • ca
7
Overall great value and a lovely host. Has everything you need.
Pros:

Simple; great host and fantastic location

2026-03-26 • via Nuitee
S
Scott • family_with_children • us
9
Pros:

Greeted by friendly staff
Clean!
Shower looked new

Cons:

The fan/ac/heater unit made noise

2026-03-25 • via Nuitee
B
Bonita • extended_group • us
9
2026-03-23 • via Nuitee
D
Diane • family_with_children • ca
8
2026-03-22 • via Nuitee
S
Smith • family_with_children • us
9
Pros:

Cleanliness and size.

Cons:

Parking lot seemed a little crowded to park.

2026-03-22 • via Nuitee
B
Beth • family_with_children • ca
8
Pros:

Tressa and Tom were great - super helpful and informative.
The room was clean and comfortable.

Cons:

Very fragrant laundry soap used.

2026-03-19 • via Nuitee
W
Wally • family_with_children • ca
8
2026-03-17 • via Nuitee
C
Cayla • couple • us
8
2026-03-16 • via Nuitee
H
Hembruff • family_with_children • ca
8
Pros:

Conveinent and cost effective.

2026-03-13 • via Nuitee